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    Monument Credit card charges
    • #1
    • 12th Jan 07, 7:50 PM
    Monument Credit card charges 12th Jan 07 at 7:50 PM
    Ladies and Gents,anybody have any advice on the above company.I have received my statements from them,and so far everything has been promptly acted upon and they have not charged me for copy statements.
    I have calculated the charges and they total just over £250.The letter i received from the company states that if i wish to discuss anything then ring a number which is given.

    Has anybody tried this and been succesful rather than write and asking for the charges to be refunded.I aim to ring them and state what i would put on paper.I also have a debt on my card ( within the limit) of £500 so if they close my account i will still owe them money.

    I am fully prepared for asking for the charges,just want,if possible to streamline the process.
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