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Rod Stewart tickets cancelled

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Anyoen had an Email from AEG to say that their Rod Stewart tickets from ents24 for Glasgow's gig tonight are now cancelled :mad:
:beer: :j Thanks to all the OP's for all your hard work! :j:beer:
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Comments

  • katiepatie
    katiepatie Posts: 54 Forumite
    Part of the Furniture Combo Breaker
    i have, wondering how many people will not get the email and turn up thou, i was offer o2 tickets for the 28th but av already arranged to get to glasgow tonight so don't want to arrange to go london then get the same email !
    4 children = no matching socks:)
  • SkintBrideToBe
    SkintBrideToBe Posts: 6,646 Forumite
    Part of the Furniture 1,000 Posts
    Yup, me and claire have both had the email, i have replied and made a major complaint. There were only supposed to be 5 winners orginally, so it looks like they messed up. Do we even have a leg to stand on here?? Im gutted.
    I was offered London in 2 days time, but it only said "a ticket" Cant believe it :(
    2021 Please Be A Better Year
  • sheils6
    sheils6 Posts: 15,850 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    O'h thats dreadful. I would have been really upset. Do they give a reason?
    Mar Wins :- £2 GfK Media


    Best Win of 2019 - Forest Holiday :)
  • JoeCool91
    JoeCool91 Posts: 72 Forumite
    Someone on Loquax has phoned and all they said was that they gave away too many free ones! How ridiculous is that! My mum and dad are actually gutted!
    :beer: :j Thanks to all the OP's for all your hard work! :j:beer:
  • chrissyb55
    chrissyb55 Posts: 983 Forumite
    Ho dear i hope you get it sorted out soon
    well done all winners:jits great when we see the posts well done again:beer::beer:
  • richjp
    richjp Posts: 47 Forumite
    I would have thought that you do have reasonable grounds for complaint here - even if it is just for loss of good faith.

    However, the terms and conditions of the competition must surely work in your favour as well as theirs - and they can't decide to break them just before the gig because of their error.

    I'd ask if they could get you a signed album, or tickets to another concert at the same venue if it was me.
  • Everhopeful
    Everhopeful Posts: 420 Forumite
    OMG! just read all this -what a ruddy shambles!
    I too have just got the cancellation email.

    I've cancelled the babysitter, oh has been told and I'm near to tears..

    At least I'm only 20 mins away -some poor souls are travelling & will have no idea 'til they get there...:(
    ______________________________________


  • ginjim
    ginjim Posts: 10,078 Forumite
    id be in tears watching him
  • ellemm
    ellemm Posts: 11,262 Forumite
    Home Insurance Hacker! Cashback Cashier
    edited 26 July 2010 at 6:02PM
    I am furious, thank goodness I went into my emails or we would have turned up at the SECC...as someone else has said, we are only 20 minutes away but I feel sorry for others who might already be on their way to Glasgow.
    I certainly will be complaining.
  • s23xy_c
    s23xy_c Posts: 1,692 Forumite
    Part of the Furniture Combo Breaker
    I have already complained to Adele at Ents 24, this was her reply:
    Hi Claire,
    Thanks for your e-mail. Unfortunately these tickets were given to Ents24 by the promoter AEG who rang up at 3pm to tell us they could not fulfil the promised allocation to us. We were not surprisingly very annoyed and have asked AEG to get in touch with every winner to let them know direct to explain and offer compensation. They have as an alternative offered every winner tickets to see Rod Stewart in London on Wednesday. If you can go, I urge you to take up their offer as I'm sure you'll have a brilliant time.

    Once again, please accept my sincere apologies for the inconvenience caused by the error.
    Adele

    I do not think that one ticket for the London concert is any compensatition at all, how safe is it for one person to travel there alone etc?
    I have replied telling her I will be taking the complaint to the ISP
    Got Married 16/09/11 :j
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