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new orange freephone number
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# 1
hanknek
Old 27-08-2008, 8:13 PM
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Default new orange freephone number

For those unfortunate enough to need to phone Orange customer services from a non-Orange phone, the freephone numbers given on previous threads no longer work. However, 0800 079 1050 gets you straight through.
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# 2
dianesmith60
Old 22-11-2011, 8:57 AM
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Default free phone orange customer services

0800 0790440
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# 3
ask66
Old 12-12-2011, 6:31 AM
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Default Orange Customer Services Freephone Number

Hi, if the above numbers are not working then try 0800 801 080 (for both PAYG and contract) - found on www.saynoto0870.com - tried yesterday evening (Sunday) and worked fine.
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# 4
iQueen
Old 14-12-2011, 10:41 AM
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Default Orange Freephone Number

I have just telephoned Orange to cancel my Dial-Up account.

The number I used is: 0800 0790 283

It is the online shop number, but when you tell them your problem or query, they transfer you.
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# 5
amistupid
Old 21-08-2013, 3:30 PM
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Default

Rang today, above number is still working.
In memory of Chris Hyde #867
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# 6
eddowii
Old 08-09-2013, 8:09 AM
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Angry Grrrr!

I rang the above number today from skype, at 8:52 am on sunday,
and they said their offices were closed, and they are open at 8:00 am on weekends! makes no sense! I have sent over 3 hours now trying to get a number for orange!! all i want is my pac code.... :ee k::ma d: well, you get it...
static.moneysavingexpert.com/images/forum_style_2/misc/mmt_newbiev2.gif
EEK CHOIR!












EDIT: FINALLY worked on 0800 079 4040 but I was on the line for about 20 minutes. Total time wasted = 4hrs 20mins. doy! :moderately hapy now!:

Last edited by eddowii; 08-09-2013 at 1:45 PM. Reason: To put in new number!! :P
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# 7
lbedge
Old 10-02-2014, 12:24 PM
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Default orange took my credit and now cant call customer services

last week orange took 2.50 of my calling credit same thing happended a week b4, i got it back the 1st time as they at fault but this time i don't have 25p 2 cover the charge to ring cusomer services up 2 have it rectified, no way am i putting 5.00 credit on just for sake of 25p i have my rewards 4the month and simply don't need to top-up, reserve tank credit won't cover the 25p charge cos basically the dictate 2 u wat u can do with anything and everything even though it all boils down 2 money u have topped-up by.

i got a txt from orange last week with a new 0800 freephone number for payg customers to use from their orange fones without charge but deleted the txt, does any1 else know what im on about or have the 0800 number??
lbedge1981
south yorkshire
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# 8
blue_shift86
Old 28-12-2014, 2:38 PM
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Quote:
Originally Posted by dianesmith60 View Post
0800 0790440
This number works! Woo!
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# 9
lilaccj
Old 09-01-2015, 9:46 AM
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Default Oh My Word

I just called this number to try and help my elderly father cancel his contract, although eventually i picked an extention number that got answered the lady could not help, it also turns out that this 0800 number is NOT free of charge, the only other number is a mobile one, so- if like dad- they send wrong sim card, you can spend hours phoning costly numbers to sort out a simple problem.
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# 10
Collabora
Old 09-01-2015, 9:53 AM
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0800 079 0232 is the Exec office for EE. Office opening hours are between 08:00 and 20:00, Monday to Friday or 08:00 and 18:00 on Saturday
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# 11
Silk
Old 09-01-2015, 10:39 AM
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Quote:
Originally Posted by lilaccj View Post
it also turns out that this 0800 number is NOT free of charge, the only other number is a mobile one, so- if like dad- they send wrong sim card, you can spend hours phoning costly numbers to sort out a simple problem.
0800 numbers are free of charge although some networks charge you for making 0800 calls ...if you called from BT landline it would be free
It's not just about the money
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# 12
d123
Old 09-01-2015, 12:25 PM
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Quote:
Originally Posted by Silk View Post
0800 numbers are free of charge although some networks charge you for making 0800 calls ...if you called from BT landline it would be free
Im sure if you call from any landline it would be free.
Dave
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# 13
lilaccj
Old 09-01-2015, 1:11 PM
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My father has spoken to Ofcom, apparently this is a good way to get orange to sit up and take note, Ofcom said that not all 0800 are free and you should check this 1st ( somehow).Aside from that dad checked his BT phone bill, he says the 0800 he dialed shows as a 07*** so seems they change it to chargeable??
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# 14
Silk
Old 09-01-2015, 1:24 PM
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Quote:
Originally Posted by lilaccj View Post
My father has spoken to Ofcom, apparently this is a good way to get orange to sit up and take note, Ofcom said that not all 0800 are free and you should check this 1st ( somehow).Aside from that dad checked his BT phone bill, he says the 0800 he dialed shows as a 07*** so seems they change it to chargeable??
You can't dial an 0800 number and it show up as an 07 number.


He must have dialled 07 by mistake instead of 08
It's not just about the money
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# 15
d123
Old 09-01-2015, 1:28 PM
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Quote:
Originally Posted by lilaccj View Post
Aside from that dad checked his BT phone bill, he says the 0800 he dialed shows as a 07*** so seems they change it to chargeable??
As Silk says, totally improbable as that can't happen, it's likely he was distracted and just dialled the 07 number.
Dave
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# 16
DCFC79
Old 09-01-2015, 1:30 PM
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Quote:
Originally Posted by lilaccj View Post
I just called this number to try and help my elderly father cancel his contract, although eventually i picked an extention number that got answered the lady could not help, it also turns out that this 0800 number is NOT free of charge, the only other number is a mobile one, so- if like dad- they send wrong sim card, you can spend hours phoning costly numbers to sort out a simple problem.
Is it a phone/sim contract ?

Why not use the number you can call for free, is it 150 or something.
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# 17
Silk
Old 09-01-2015, 1:34 PM
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Quote:
Originally Posted by DCFC79 View Post
Is it a phone/sim contract ?

Why not use the number you can call for free, is it 150 or something.
I thought that but they said wrong sim sent so probably couldn't use it
It's not just about the money
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# 18
DCFC79
Old 09-01-2015, 1:48 PM
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Quote:
Originally Posted by Silk View Post
I thought that but they said wrong sim sent so probably couldn't use it
Yes that's right, didn't read the post properly.
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