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DartCharge - How long from trip to fine?

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Keith
Keith Posts: 2,924 Forumite
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in Parking tickets, fines & parking
Stupidly, I forgot to pay last Saturday.

Not had the fine/offer to pay for the trip through. How long do they take?

Thanks
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  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
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    why not try to go online and pay it?
    Save a Rachael

    buy a share in crapita
  • Keith
    Keith Posts: 2,924 Forumite
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    pappa_golf wrote: »
    why not try to go online and pay it?

    You can't, you pay for a trip and it has to be paid by midnight the following day. I called up on Monday and was told it was too late.

    The system isn't clever enough to let you choose a date.

    Apparently I'll receive an offer to pay the original charge, I just don't know how long this will take or how long to wait.
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
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    Do not use this option if you have received a Penalty Charge Notice (PCN) with a warning letter. Use the Pay or challenge a PCN option to pay. You won't be charged the penalty if you pay by the date given on the warning letter.


    https://www.dartford-crossing-charge.service.gov.uk/Home/Choose
    Save a Rachael

    buy a share in crapita
  • Keith
    Keith Posts: 2,924 Forumite
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    Yes, but I've not had the letter! I've expected it to be automatic and land Tuesday. But nothing so far.
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
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    pay it before the letter then!
    Save a Rachael

    buy a share in crapita
  • Keith
    Keith Posts: 2,924 Forumite
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    pappa_golf wrote: »
    pay it before the letter then!

    You can't.

    If I got on now and pay £2.50, It sits on the computer for a trip between Friday 6am and until I make another journey - I believe it expires after 12 months.

    I cannot pay for the one I missed, I tried on Monday on the phone.

    A warning letter should come, how long this takes is my query, when it arrives, I get a reference to pay for the journey I missed.
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
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    If it is the first time the vehicle has made the crossing, you should get an offer to pay the original free without a penalty charge.

    However, DART is a shambles. I'm dealing with tickets that were issued late 2015 that are starting to filter through now after representation, and I got a charge cert from a crossing in January 2015 last week....

    Wait for the PCN, and it should offer you the reduced free if you pay with 7 days. If not, ring then up.
    <--- Nothing to see here - move along --->
  • Keith
    Keith Posts: 2,924 Forumite
    First Post First Anniversary Combo Breaker
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    StaffsSW wrote: »
    If it is the first time the vehicle has made the crossing, you should get an offer to pay the original free without a penalty charge.

    However, DART is a shambles. I'm dealing with tickets that were issued late 2015 that are starting to filter through now after representation, and I got a charge cert from a crossing in January 2015 last week....

    Wait for the PCN, and it should offer you the reduced free if you pay with 7 days. If not, ring then up.

    Thanks, I expected it to be like CC where the fines dropped a couple of days later.

    They said on the phone as it's the first time I've gone through I'd get the offer to pay the original fee, I just have no idea how long to wait to query that it's not arrived.
  • Keith
    Keith Posts: 2,924 Forumite
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    Well that's annoying.

    Today I received a warning letter for the Sunday return crossing which I paid for.

    Which allows me to pay for all crossings from the Sunday, but not for the Saturday which I forgot!
  • Keith
    Keith Posts: 2,924 Forumite
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    Spoke to a human, their system has screwed up. My payment which shouldn't have gone against Saturday as it was out of time, did.

    So I just have to pay for the Sunday again!
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