Eon - Customer loyalty??

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1235713

Comments

  • fredandwilma
    Options

    I'm away from the office for a couple of weeks after then but I'm sure Helena will look after any subsequent comments/posts.

    Malc


    I bet you're glad about that?


    I do hope you're not going for recovery, rest and recuperation?


    Or maybe you are? :D
    Fred - Where's your get up and go?

    Barney - It just got up and went.



    Carpe diem
  • Former_E.ON_Company_Representative:_Malc
    Options
    I bet you're glad about that?


    I do hope you're not going for recovery, rest and recuperation?


    Or maybe you are? :D

    No such luck fredandwilma. I'll be sorting out a house move for my mother. Swapping one type of stress for another. :D

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • rabialiones
    Options
    hi, my neighbour has just called me to sort hers out, can anyone help as she cannot decide whether she should go with first utility or british gas collective switch
    any help/advice appreciated
    my heads already spinning from my own switch



    less than 50 days to go on your fix - you shouldn’t be charged any penalties for leaving.
    Fixed


    first-utility
    First Fixed November 2017 v2 Online |
    Fixed till 30 Nov 2017

    Savings on what you
    would've paid £278/year
    £23/month
    Estimated
    new costs £613/year
    £51/month
    Early exit fees £60
    Part of Warm Home
    Discount? Yes
    Go to site
    No cashback
    switch with supplier
    Feedback & full info
    Info about this new GAS tariff
    Info about this new ELECTRICITY tariff
    Supplier
    first-utility
    Tariff name
    First Fixed November 2017 v2 Online
    Tariff type
    Fixed
    Payment Method
    Monthly Direct Debit
    Unit rate
    2.326p per kWh
    Standing charge
    11.151p per day
    Tariff ends on
    30 Nov 2017
    Price guaranteed until
    30 Nov 2017
    Exit fees (if you cancel this tariff before the end date)
    £30
    Discounts
    None
    Additional products or services included
    None
    Illustrative gas cost on this tariff
    Based on the usage figures you gave us, this is the estimated cost you'll pay for the next year.

    Average UK usage
    Based on your usage
    Assumed annual consumption
    12500 kWh
    11800 kWh
    Estimated annual cost
    £331
    £315
    Tariff comparison rate
    2.65p per kWh
    2.67p per kWh
    What is the tariff comparison rate? Ofgem, the energy regulator, has introduced a new tariff comparison rate (TCR) which it insists all suppliers and comparisons display. The aim of it is to give a single price which allows easy comparison across tariffs. We're not convinced it's of any value as the TCR doesn't factor in regional variations and is based on average usage and seems a little redundant when you have a bespoke comparison.
    Add/read feedback on first-utility
    Latest poll rating: 52% great, 23% poor (446 votes)
    Further info: N/A
    Fixed


    GB Energy Supply Limited
    Fixed 12 - Crystal |
    Fixed for 12 months

    Savings on what you
    would've paid £262/year
    £22/month
    Estimated
    new costs £628/year
    £52/month
    Early exit fees None
    Part of Warm Home
    Discount? Yes
    Go to site
    No cashback
    switch with supplier
    Feedback & full info
    Latest poll rating: 75% great, 9% poor (166 votes)
    Further info: GB Energy takes the first direct debit in advance, so it may overlap with your final payment(s) to your current provider. It also has a winter payment plan, so your monthly direct debit will be 33% higher than your estimated monthly payments for the year between October and March, and 33% lower between April and September.
    Fixed


    EDF Energy
    Simply Fixed October 2017v2 |
    Fixed till 31 Oct 2017

    Savings on what you
    would've paid £252/year
    £21/month
    Estimated
    new costs £639/year
    £53/month
    Early exit fees £50
    Part of Warm Home
    Discount? Yes
    Switch & get cashback*
    £30 cashback
    paid after 3 months
    Feedback & full info
    Latest poll rating: 63% great, 13% poor (397 votes)
    Further info: N/A
    Fixed


    British Gas
    Collective Fix Oct 2017 |
    Fixed till 03 Oct 2017

    3 Days, 7 Hours & 43 Minutes

    Savings on what you
    would've paid £250/year
    £21/month
    Estimated
    new costs £640/year
    £53/month
    Early exit fees £40
    Part of Warm Home
    Discount? Yes
    Switch & get cashback*
    £30 cashback
    paid after 3 months
    Feedback & full info
    Info about this new GAS tariff
    Info about this new ELECTRICITY tariff
    Supplier
    British Gas
    Tariff name
    Collective Fix Oct 2017
    Tariff type
    Fixed
    Payment Method
    Monthly Direct Debit
    Unit rate
    2.562p per kWh
    Standing charge
    21.809p per day
    Tariff ends on
    03 Oct 2017
    Price guaranteed until
    03 Oct 2017
    Exit fees (if you cancel this tariff before the end date)
    £20
    Discounts
    £15.00 Dual Fuel discount.
    Additional products or services included
    None
    Illustrative gas cost on this tariff
    Based on the usage figures you gave us, this is the estimated cost you'll pay for the next year.

    Average UK usage
    Based on your usage
    Assumed annual consumption
    12500 kWh
    11800 kWh
    Estimated annual cost
    £398
    £374
    Tariff comparison rate
    3.18p per kWh
    3.17p per kWh
    What is the tariff comparison rate? Ofgem, the energy regulator, has introduced a new tariff comparison rate (TCR) which it insists all suppliers and comparisons display. The aim of it is to give a single price which allows easy comparison across tariffs. We're not convinced it's of any value as the TCR doesn't factor in regional variations and is based on average usage and seems a little redundant when you have a bespoke comparison.
    Add/read feedback on British Gas

    This one-year collective fix deal from British Gas is one of the cheapest deal on the market.
    It can save someone with typical use on a big six standard tariff just over £300/yr
    It's a fixed deal, meaning you can lock in the cheap rate for a year
    It's only available for dual fuel - including Economy 7
    If you're already with British Gas (or Sainsbury's Energy), you won't pay exit fees when you switch to this tariff
    The rate (not the price, as that depends
    Nice to save.
  • footyguy
    footyguy Posts: 4,157 Forumite
    Combo Breaker First Post
    Options
    hi, my neighbour has just called me to sort hers out, can anyone help as she cannot decide whether she should go with first utility or british gas collective switch
    any help/advice appreciated
    my heads already spinning from my own switch



    less than 50 days to go on your fix - you shouldn’t be charged any penalties for leaving.
    Fixed


    first-utility
    First Fixed November 2017 v2 Online |
    Fixed till 30 Nov 2017

    Savings on what you
    would've paid £278/year
    £23/month
    Estimated
    new costs £613/year
    £51/month
    Early exit fees £60
    Part of Warm Home
    Discount? Yes
    Go to site
    No cashback
    switch with supplier
    Feedback & full info
    Info about this new GAS tariff
    Info about this new ELECTRICITY tariff
    Supplier
    first-utility
    Tariff name
    First Fixed November 2017 v2 Online
    Tariff type
    Fixed
    Payment Method
    Monthly Direct Debit
    Unit rate
    2.326p per kWh
    Standing charge
    11.151p per day
    Tariff ends on
    30 Nov 2017
    Price guaranteed until
    30 Nov 2017
    Exit fees (if you cancel this tariff before the end date)
    £30
    Discounts
    None
    Additional products or services included
    None
    Illustrative gas cost on this tariff
    Based on the usage figures you gave us, this is the estimated cost you'll pay for the next year.

    Average UK usage
    Based on your usage
    Assumed annual consumption
    12500 kWh
    11800 kWh
    Estimated annual cost
    £331
    £315
    Tariff comparison rate
    2.65p per kWh
    2.67p per kWh
    What is the tariff comparison rate? Ofgem, the energy regulator, has introduced a new tariff comparison rate (TCR) which it insists all suppliers and comparisons display. The aim of it is to give a single price which allows easy comparison across tariffs. We're not convinced it's of any value as the TCR doesn't factor in regional variations and is based on average usage and seems a little redundant when you have a bespoke comparison.
    Add/read feedback on first-utility
    Latest poll rating: 52% great, 23% poor (446 votes)
    Further info: N/A
    Fixed


    GB Energy Supply Limited
    Fixed 12 - Crystal |
    Fixed for 12 months

    Savings on what you
    would've paid £262/year
    £22/month
    Estimated
    new costs £628/year
    £52/month
    Early exit fees None
    Part of Warm Home
    Discount? Yes
    Go to site
    No cashback
    switch with supplier
    Feedback & full info
    Latest poll rating: 75% great, 9% poor (166 votes)
    Further info: GB Energy takes the first direct debit in advance, so it may overlap with your final payment(s) to your current provider. It also has a winter payment plan, so your monthly direct debit will be 33% higher than your estimated monthly payments for the year between October and March, and 33% lower between April and September.
    Fixed


    EDF Energy
    Simply Fixed October 2017v2 |
    Fixed till 31 Oct 2017

    Savings on what you
    would've paid £252/year
    £21/month
    Estimated
    new costs £639/year
    £53/month
    Early exit fees £50
    Part of Warm Home
    Discount? Yes
    Switch & get cashback*
    £30 cashback
    paid after 3 months
    Feedback & full info
    Latest poll rating: 63% great, 13% poor (397 votes)
    Further info: N/A
    Fixed


    British Gas
    Collective Fix Oct 2017 |
    Fixed till 03 Oct 2017

    3 Days, 7 Hours & 43 Minutes

    Savings on what you
    would've paid £250/year
    £21/month
    Estimated
    new costs £640/year
    £53/month
    Early exit fees £40
    Part of Warm Home
    Discount? Yes
    Switch & get cashback*
    £30 cashback
    paid after 3 months
    Feedback & full info
    Info about this new GAS tariff
    Info about this new ELECTRICITY tariff
    Supplier
    British Gas
    Tariff name
    Collective Fix Oct 2017
    Tariff type
    Fixed
    Payment Method
    Monthly Direct Debit
    Unit rate
    2.562p per kWh
    Standing charge
    21.809p per day
    Tariff ends on
    03 Oct 2017
    Price guaranteed until
    03 Oct 2017
    Exit fees (if you cancel this tariff before the end date)
    £20
    Discounts
    £15.00 Dual Fuel discount.
    Additional products or services included
    None
    Illustrative gas cost on this tariff
    Based on the usage figures you gave us, this is the estimated cost you'll pay for the next year.

    Average UK usage
    Based on your usage
    Assumed annual consumption
    12500 kWh
    11800 kWh
    Estimated annual cost
    £398
    £374
    Tariff comparison rate
    3.18p per kWh
    3.17p per kWh
    What is the tariff comparison rate? Ofgem, the energy regulator, has introduced a new tariff comparison rate (TCR) which it insists all suppliers and comparisons display. The aim of it is to give a single price which allows easy comparison across tariffs. We're not convinced it's of any value as the TCR doesn't factor in regional variations and is based on average usage and seems a little redundant when you have a bespoke comparison.
    Add/read feedback on British Gas

    This one-year collective fix deal from British Gas is one of the cheapest deal on the market.
    It can save someone with typical use on a big six standard tariff just over £300/yr
    It's a fixed deal, meaning you can lock in the cheap rate for a year
    It's only available for dual fuel - including Economy 7
    If you're already with British Gas (or Sainsbury's Energy), you won't pay exit fees when you switch to this tariff
    The rate (not the price, as that depends

    Probably best to be honest with her and let her know you are in no position to assist her at this time. :)

    How about getting her to join MSE to seek advice of her own? :)

    My advice to her would be to consult a comparison site and find the best deal for herself, not forgetting to consider seperate suppliers as they will often allow someone to save even more :)
  • fredandwilma
    Options
    No such luck fredandwilma. I'll be sorting out a house move for my mother. Swapping one type of stress for another. :D

    Malc


    Oh dear.


    So you'll be switching energy suppliers, then? :D


    Too late for the MSE Collective.


    Sorry - Couldn't resist. :)
    Fred - Where's your get up and go?

    Barney - It just got up and went.



    Carpe diem
  • Former_E.ON_Company_Representative:_Malc
    Options
    Oh dear.


    So you'll be switching energy suppliers, then? :D


    Too late for the MSE Collective.


    Sorry - Couldn't resist. :)

    You've just reminded me. Need to make sure I take meter readings on the day. That could've been embarassing given where I work. :o

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • fredandwilma
    Options
    You've just reminded me. Need to make sure I take meter readings on the day. That could've been embarassing given where I work. :o

    Malc


    Glad to be of assistance


    :rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:
    Fred - Where's your get up and go?

    Barney - It just got up and went.



    Carpe diem
  • Smodlet
    Smodlet Posts: 6,976 Forumite
    Name Dropper First Anniversary First Post
    Options
    That's hilarious, Malc and fredandwilma, thanks.

    Good luck with your mother's move, Malc... I have never actually been with Eon; I think y'all and SP are the only ones of the big six I have not been with... bit of tariff ho' but it's all about the money saving. :D

    I can still remember how horrible EDF were, not doing them again (I do have some standards) :rotfl:
  • fredandwilma
    fredandwilma Posts: 1,251 Forumite
    Chutzpah Haggler I won, I won, I won! Rampant Recycler Debt-free and Proud!
    edited 30 September 2016 at 5:38PM
    Options
    Smodlet wrote: »
    That's hilarious, Malc and fredandwilma, thanks.


    I hope i managed to make Malc laugh, (and a few others,) that was the intention, and i was inferring i hope he wasn't ending up in rehab.:rotfl:


    I was wondering whether to mention there are two collectives coming up on 17th October, but maybe that's pushing it too far? :D

    Oh well, he's gone.

    Do let us know which energy supplier / tariff you choose, on your return.
    Fred - Where's your get up and go?

    Barney - It just got up and went.



    Carpe diem
  • Former_E.ON_Company_Representative:_Malc
    Options
    Glad to be of assistance


    :rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:
    I hope i managed to make Malc laugh, that was the intention, and i was inferring i hope he wasn't ending up in rehab.:rotfl:


    I was wondering whether to mention there are two collectives coming up on 17th October, but maybe that's pushing it too far? :D

    Oh well, he's gone.

    You certainly did make me laugh fredandwilma. Made a nice change after recent weeks. Must look at those collectives too. :)

    Have a good weekend.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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