Were Tesco fair?

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lincroft1710
lincroft1710 Posts: 17,646 Forumite
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in Praise, vent & warnings
Was in Tesco earlier today with OH who wanted a certain brand 4 pint bottle of organic milk, but only bottle available had very short lifespan. She approached a member of staff who was picking items from the shelf for delivery customers.

Upon being approached, this member of staff immediately stopped what he was doing and started searching the shelves for another bottle with longer lifespan. He couldn't find one so offered to go "out the back" to find one. He returned very quickly with a long lifespan bottle of another brand (OH preferred brand was not in stock) which was completely acceptable. We thanked him and continued shopping.

Now was this fair? We were treated with courtesy and respect and the required item was found for us, so I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco.
If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
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    Were Tesco fair? Above and beyond the call of duty I would say.
  • hollydays
    hollydays Posts: 19,812 Forumite
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    As well as good training, you probably have " mystery customers" to thank for this. The old days of the staff shrugging their shoulders have given way to the risk that they are going to get bad marks in a mystery customer report, and get torn off a strip.
  • pogofish
    pogofish Posts: 10,852 Forumite
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    This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?
  • hollydays
    hollydays Posts: 19,812 Forumite
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    pogofish wrote: »
    This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?


    The op is venting..
  • theonlywayisup
    theonlywayisup Posts: 16,031 Forumite
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    If only these were the only issues people had to deal with.
  • hollydays
    hollydays Posts: 19,812 Forumite
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    Lincrofts milking it..
  • theonlywayisup
    theonlywayisup Posts: 16,031 Forumite
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    hollydays wrote: »
    Lincrofts milking it..

    Ok, that's funny! :D
  • lincroft1710
    lincroft1710 Posts: 17,646 Forumite
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    pogofish wrote: »
    This seems to fail the PVW test in every way - Shouldn't it be in an appropriate forum..?
    hollydays wrote: »
    The op is venting..

    It is actually praise disguised as a vent as a tongue-in-cheek response to all those posts complaining about Tesco and seeking undeserved compo.
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • societys_child
    societys_child Posts: 7,110 Forumite
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    I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco
    Oh, come on, you must be able to think of something, surely . . .

    5/10 - must try harder :)
  • peachyprice
    peachyprice Posts: 22,346 Forumite
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    lincroft1710 wrote: »

    Now was this fair? We were treated with courtesy and respect and the required item was found for us, so I cannot complain, cannot claim compensation and cannot write a long diatribe about how bad our shopping experience was at Tesco.

    Was it fair of them to deprive you of a foot-stamping rant in the dairy aisle by giving good service? Only you can decide.
    Accept your past without regret, handle your present with confidence and face your future without fear
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