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Court Claim Form help please

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  • nosferatu1001
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    OK you need to be quicker at responding. 2 weeks is a LONG time!

    On your N180 state your reasons why you may need to request a new hearing. earlier you do it the better. then wehen you get a court hearing date from the allocated court, it could be worth ringing them directly and saying it again, so they are aware.

    You can only ask for a new hearing date, as I understand it, you cannot require it. However it would be odd of the court to deny such a request.
  • SaveMeSomeMoney
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    Happy New Year everyone! Wish you all the best for the coming year.

    We now have a hearing date and we have to file our witness statement.
    The defence statement we sent is in one of the previous posts. We have received the Claimant's witness statement, etc. We'd really appreciate some help in writing ours based on our defence statement. (how can i post photos of the claimant's paperwork here?)

    I will be including the following documents with our witness statement:
    - Letter from defendant's hospital confirming his illness
    - document explaining what exactly Peritoneal Dialysis (PD) is
    -copy of credit card bill showing that we dined at the restaurant where the defendant went to do his PD
    - photographs of the location where the pcn was issued showing signage (they also show that the road is wide enough and our vehicle was not causing any obstruction)

    what else can we include please? thank you
  • SaveMeSomeMoney
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    I also wanted to add that the defendant has since had his transplant and is currently recovering from the surgery. he had the transplant five days before christmas and our court hearing is in 18 days time! we're a bit worried about his appearance in court in such a condition so soon after his surgery.
  • SaveMeSomeMoney
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    thank you so much for your assistance and patience nosferatu 1001.
    I have added the other details as you suggested and the defence now looks like this:

    1. It is admitted that the Defendant was the authorised registered keeper of the vehicle in question at the time of the alleged incident and when the Parking Charge Notice (PCN) was issued.

    2. It is also admitted that the Defendant was the driver when the alleged incident took place.

    Background

    3. The Defendant suffers from IgA Nephropathy, a critical kidney disease. and was undergoing a type of dialysis called Peritoneal Dialysis (PD) at the time of the alleged incident. Peritoneal Dialysis involves fluid bag exchanges four times a day, every day (Continuous Ambulatory Peritoneal Dialysis, CAPD).

    4. The day of the alleged incident was a Sunday and the Defendant was out with his family. As it was time for him to do his scheduled fluid exchange, they decided to look for a restaurant where he could do the same and also where they could have dinner. So he parked up at the spot to quickly go and check whether the restaurant’s disabled toilet was suitable for him to do the fluid exchange.

    5. Having made the necessary enquiries, the Defendant returned to the vehicle to move it to a suitable parking spot but there was already a Parking Charge Notice (PCN) on the windscreen, issued within the few minutes he was gone.

    Preliminary Matters

    6. The Claimant failed to include a copy of their written contract as per Practice Direction 16 7.3(1) and Practice Direction 7C 1.4(3A). No indication is given as to the Claimants contractual authority to operate there as required by the Claimants Trade Association's Code of Practice B1.1 which says

    1.1 If you operate parking management activities on land which is not owned by you, you must supply us with written authority from the land owner sufficient to establish you as the ‘Creditor’ within the meaning of the Protection of Freedoms Act 2012 (where applicable) and in any event to establish you as a person who is able to recover parking charges. There is no prescribed form for such agreement and it need not necessarily be as part of a contract but it must include the express ability for an operator to recover parking charges on the landowner’s behalf or provide sufficient right to occupy the land in question so that charges can be recovered by the operator directly. This applies whether or not you intend to use the keeper liability provisions.

    7. The particulars of claim do not meet the requirements of Practice Direction 16 7.5 as there is nothing which specifies how the terms were breached. Indeed the particulars of claim are not clear and concise as is required by CPR 16.4 1(a). The Claimant are known to be a serial issuer of generic claims similar to this one. HM Courts Service have identified over 1000 similar sparse claims. I believe the term for such behaviour is roboclaims and as such is against the public interest.

    8. Practice Direction 3A which references Civil Procedure Rule 3.4 illustrates this point:

    1.4 The following are examples of cases where the court may conclude that particulars of claim (whether contained in a claim form or filed separately) fall within rule 3.4(2)(a):
    (1) those which set out no facts indicating what the claim is about, for example ‘Money owed £5000’,
    (2) those which are incoherent and make no sense,
    (3) those which contain a coherent set of facts but those facts, even if true, do not disclose any legally recognisable claim against the defendant

    9. On the basis of the above, we request the court strike out the claim for want of a cause of action.

    Mandatory Grace Periods Not Complied With

    10. The PCN was issued for a 2 minute stay. The Claimant, who is the member of the British Parking Association (BPA), has failed to comply withe Claus 13 of the BPA’s Code Of Practice’s General Condition with regards to grace periods:

    13 Grace periods

    13.2 You should allow the driver a reasonable ‘grace period’ in which to decide if they are going to stay or go. If the driver is on your land without permission you should still allow them a grace period to read your signs and leave before you take enforcement action.

    Equality Act 2010 Not Complied With

    11. The Claimant has failed to follow the requirements of the Equality Act 2010 which states:

    Progressive Conditions: A progressive condition is one that gets worse over time. People with progressive conditions can be classed as disabled.

    12. The Defendant does not have a blue badge but clearly has a medical problem which is a recognised disability under the Equality Act 2010. This therefore falls under the ‘reasonable adjustments’ criteria of the Act:

    16 Disabled motorists

    16.1 The Equality Act 2010 says that providers of services to the public must make ‘reasonable adjustments’ to remove barriers which may discriminate against disabled people.

    16.2 ‘Reasonable adjustments’ to prevent discrimination are likely to include larger ‘disabled’ parking spaces near to the entrance or amenities for disabled people whose mobility is impaired. It also could include lowered payment machines and other ways to pay if payment is required: for example, paying by phone. You and your staff also need to realise that some disabled people may take a long time to get to the payment machine.

    13. The Claimant has failed to make reasonable adjustment in allowing disabled motorists even the normal grace period required under the ATA’s Code of Practice.

    No Contract Offered

    14. It is denied that there was a contract made between the Claimant and the driver through signage. The signage on site (which is scattered and inadequate) states “No parking on roadways at any time” which is a prohibitive instruction, not a contractual offer of any parking licence. Hence, there was no breach of terms as there was no offer of parking and therefore there was no contract - it was at most a civil trespass (though this is neither admitted nor denied).

    15. Should the claimant rely on the case of ParkingEye v Beavis, the Defendant would like to point out that under the circumstances explained in Points 5 and 6 above, a charge is unconscionable as defined in the Beavis case. In the Beavis case there was an undenied contract, both sides agreed a contract was offered. In this case, the signage does not offer a contract, it forbids a driver from parking. The Beavis case confirmed the fact that, if it is a matter of trespass (not breach of any contract), a parking firm has no standing as a non-landowner to pursue even nominal damages. Therefore as per the Beavis case, there is no complex contractual arrangement to disengage the penalty rule and so the PCN is unenforceable.

    No Obstruction Caused by the vehicle

    16. The Defendant would also like to provide photographic evidence to show that the roadway on which the PCN was issued is a wide roadway and the vehicle in question was not causing any obstruction to other traffic on the day of the incident.

    Proof of Contract not supplied by Claimant

    17. In order to issue parking charges, and to pursue unpaid charges via litigation, the Claimant is required to have the written authority of the landowner, on whose behalf they are acting as an agent. No evidence of such authority has been supplied by the Claimant or their legal representatives, and the Claimant is put to strict proof of the same, in the form of an unreacted and contemporaneous contract, or chain of authority, from the landowner to the Claimant. A Managing Agent is not the Landowner.

    18. The Claimant has failed to supply the Defendant with details of the landowner even upon the Defendant’s written request. Hence, the Defendant has been unable to contact the landowners to explain the circumstances to them and to request a cancellation of the PCN.

    Double Recovery

    19. The Claimant’s representatives, Gladstones Solicitors, have artificially inflated the value of the Claim from £100 to £248.30. i submit the added costs have not actually been incurred by the Claimant; any additional charges were not stated on the parking signs and these figures have been plucked out of thin air and applied regardless of facts, as part of their robo-claim litigation model, in an attempt at double recovery, circumventing the Small Claims costs rules. further, Gladstones Solicitor appear to be in contravention of the Solicitors’ Regulation Authority Code of Conduct.

    20. I require the Claimant to provide strict proof that these charges were
    a) detailed in the purported contract
    b) invoiced, and
    c) actually paid

    21. The Court is invited to dismiss the Claim, and to allow such Defendant’s costs as are permissible under Civil Procedure Rule 27.14

    I believe the facts stated in this Defence Statement are true.

    This was our defence statement.
    Since this was submitted, the defendant has acquired a Disabled Parking Badge - we weren't aware before that he would be eligible for one.
  • Coupon-mad
    Coupon-mad Posts: 131,747 Forumite
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    edited 1 January 2018 at 7:35PM
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    He would have been eligible from the very point of diagnosis, and therefore was immediately a person who is considered to meet the definition of disability under the Equality Act 2010.

    And as such, regardless of lack of Blue Badge (an on-street Council scheme ONLY, routinely hijacked by PPCs as an excuse to issue more PCNs whilst paying lip service to the EA, and no more) the was at the time of parking, a person with protected characteristics who is entitled to 'reasonable adjustments' by law.

    You also need with the WS:

    - WS from the others who were with him, confirming they only took the time to read the signs while he checked there were toilets, then the car was moved.

    - printouts from the IPC Code that talk about making allowances for disability, or allowing time for disabled people to read the terms and decide whether to stay, which in his case meant not only reading the signs but also the 'reasonable adjustment' of checking that the place where the party were due to have a family dinner, had a toilet suitable enough for him to do an exchange (dialysis). To quickly check the facilities, he had to be very near to the premises.

    - printout from the IPC code about 'Grace Periods' before PCN enforcement.

    - printout from the IPC CoP about 'not using predatory tactics' (e.g. hiding then slapping a PCN on in 2 minutes flat).

    - printouts from the Equality Act 'duty to make reasonable adjustments' and steer yourself well away from talking about disabled bays. This is not about physical adjustments, it's about allowing a 'reasonable adjustment' of a short period of 2/3 minutes for a person on dialysis to decide whether to stay or go, at a site.

    - a printout from the 'EA Code of Practice for Service Providers' (which is not 'guidance' but is in fact statutory law - failure to follow it can mean a fine for service providers like PPCs!). Find it on the EHRC website or Google it then search the applicable EA CoP for information about INDIRECT discrimination, which is where a service provider MUST take steps in advance to ensure that any arbitrary policies or practices do not place the disabled population 'at large' at a disadvantage. i.e. You must have it clear to argue that a PPC (or any public-facing service provider) cannot use the excuse that they 'didn't KNOW because the car wasn't displaying a Blue Badge...waaaah...no-one told us he was on dialysis...poor us, we couldn't have known...' That's only an excuse for an allegation of DIRECT discrimination. This situation is not that, it's a failure to make a reasonable period of grace available on arrival, to allow for the possibility that any (unknown, but in fact disabled) motorist might just need a few minutes to decide whether to park there and stay, before leaping in with predatory PCNs within minutes.

    - a printed version (from the Parking Prankster's case law) of the transcript of Parking Control Management (UK) Ltd v Bull & 2 Others (B4GF26K6, 21 April 2016). It's a case about wholly forbidding signage (no contract offered to park) where District Judge Glen at High Wycombe dismissed all three claims, stating in his judgment that:

    “If the notice had said no more than if you park on this roadway you agree to pay a charge then it would have been implicit that PCM was saying we will allow you to park on this roadway if you pay £100 and I would agree with Mr Samuels’ first analysis that essentially the £100 was a part of the core consideration for the licence and was not a penalty for breach. The difficulty is that this notice does not say that at all. This notice is an absolute prohibition against parking at any time, for any period, on the roadway. It is impossible to construct out of this in any way, either actually or contingently or conditionally, any permission for anyone to park on the roadway. All this is essentially saying is you must not trespass on the roadway. If you do we are giving ourselves, and we are dressing it up in the form of a contract, the right to charge you a sum of money which really would be damages for trespass, assuming of course that the claimant had any interest in the land in order to proceed in trespass.

    - and how about the “Red Hand Rule”, as set out in the leading judgment in J Spurling v Bradshaw [1956] EWCA Civ 3, where Denning MR stated: “The more unreasonable a clause is, the greater the notice which must be given of it. Some clauses would need to be printed in red ink with a red hand pointing to it before the notice could be held to be sufficient”. I think that transcript is hosted on the BMPA website and if it's not, you can ask them for it.

    - Underlining that is Section B.2.1, B.2.2 of the IPC Code of Practice which gives clear instructions as to the placing, visibility and clarity of any signs that must be used to form contracts. It says: ''It is therefore of fundamental importance that the signage meets the minimum standards under The Code as this underpins the validity of any such charge.'' Use their own CoP against them.

    - and how about a page from the ParkingEye v Beavis case, where the Supreme Court Judges reiterated the requirement for fair and open dealing, at paragraph 205: “The requirement of good faith in this context is one of fair and open dealing. Openness requires that the terms should be expressed fully, clearly and legibly, containing no concealed pitfalls or traps. Appropriate prominence should be given to terms which might operate disadvantageously to the customer.”

    - and the Supreme Court Judges in Beavis also said at 107 ''in our opinion the term imposing the £85 charge was not unfair. The term does not exclude any right which the consumer may be said to enjoy under the general law or by statute''. But in this case, the imposition of a fine IS unfair and DOES breach 'general law or statute' (The EA). So have those quotes printed out too.

    - Any court MUST consider the fairness of a term, where it is not 'prominent and transparent' (which is was not at this roadway, transparent that anyone was agreeing to some sort of contract to pay £100 to park under some sort of licence). Unfair terms here include the penalty fine itself and also the added 'costs' bolted onto this claim from thin air, are unfair and breach Part 2 'Unfair Contract Terms' of the Consumer Rights Act 2015 (the CRA).

    Have this up your sleeve in a skeleton argument before the hearing:

    - The CRA was enacted after the Beavis case final hearing, and remains untested in the context of unfair parking penalty charges.

    - This legislation requires that key terms of a contract, including price, must be assessed for fairness by a court, where those terms are not both 'prominent and transparent' (which the Defendant avers they are not). Examples of terms that may be unfair under the Consumer Rights Act include: charges hidden in small print; added costs not specified prominently and clearly in the contract, and disproportionate default charges.

    - The CRA (at para 71 - have it printed out in case the Judge reckons he/she doesn't have to consider fairness) sets out the duty of court to consider fairness of a consumer contract term: ''(2) The court must consider whether the term is fair even if none of the parties to the proceedings has raised that issue or indicated that it intends to raise it''.

    - Say in your skeleton argument that the Court's attention is drawn to the CRA at SCHEDULE 2, a non-exhaustive list of 'Consumer contract terms which may be regarded as unfair'.

    - Breach of the EA is of course, indisputably and inherently unfair - no question about it. But be clear on the argument that this is INdirect discrimination against 'the disabled population at large' (unfairness being proved by the predatory nature of this matter, and not under any lawful excuse mitigated by a PPC ''not knowing'' or ''not seeing any Blue Badge displayed'', both of which are simply not relevant when indirect discrimination against disabled patrons 'at large/in general' is concerned).
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  • SaveMeSomeMoney
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    Thank you so much for taking time out and helping us Coupon-mad. I will draft the witness statement based on your excellent points and post it here very soon.
  • SaveMeSomeMoney
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    In one of our letters to the parking company we mentioned the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when asking for landowner details so that we could contact them directly to ask them to cancel the charge.
    What parts of that regulation should we attach as our exhibit please?
  • bargepole
    bargepole Posts: 3,231 Forumite
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    In one of our letters to the parking company we mentioned the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when asking for landowner details so that we could contact them directly to ask them to cancel the charge.
    What parts of that regulation should we attach as our exhibit please?

    None of them.

    The argument that the signage does not comply with the CCR 2013 has been tried in a number of previous cases, and Judges have uniformly ruled that it has no relevance to a private parking scenario.

    Your WS should focus on relevant facts and arguments, and not include irrelevant waffle.

    Coupon-Mad's advice about including extracts of statute law is incorrect; you do not include statutory legislation as an exhibit in a WS, just the reference to it.

    By all means take along a printed copy to the hearing, just in case you get a Judge who can't be bothered to refer to it in his books or on the court computer system.

    I have been providing assistance, including Lay Representation at Court hearings (current score: won 57, lost 14), to defendants in parking cases for over 5 years. I have an LLB (Hons) degree, and have a Graduate Diploma in Civil Litigation from CILEx. However, any advice given on these forums by me is NOT formal legal advice, and I accept no liability for its accuracy.
  • Coupon-mad
    Coupon-mad Posts: 131,747 Forumite
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    edited 3 January 2018 at 12:46AM
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    By all means take along a printed copy to the hearing, just in case you get a Judge who can't be bothered to refer to it in his books or on the court computer system.

    Yes, we've heard of such Judges!

    And (to the OP) you do need to understand the EA, because otherwise I can tell you for sure that any PPC would try the excuse I mentioned, that they 'didn't know' and 'couldn't have known' due to the lack of Blue Badge displayed.

    And a Judge might swallow that excuse, not knowing the difference between direct and indirect discrimination. One is where the service provider knows about the circumstances but the latter is NOT, but still imposes a clear general duty.

    So the Defendant will need to be able to point to the right parts of the statute, IMHO, and to the point about making allowances of time, as clearly mentioned in a paragraph about 'tours' in the Statutory CoP for Service Providers (I am not talking about the BPA or IPC CoP, I mean the one on the EHRC website, all about the EA).

    IMHO, no Judge will look that up and I doubt a Judge will know the difference between the 2 types of disability discrimination.
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  • SaveMeSomeMoney
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    Thank you bargepole and Coupon-mad.
    I have printed all the previous cases that you referred to in your earlier post Coupon-mad. should i attach them as Exhibits or just take a copy to the hearing?
    Also, the parking company has attached a 'Parking Enforcement Contractual Agreement' which is supposed to be their contract with the landowner to operate on their premises??? But it's on the PC's headed paper and the weirdly, the signatory on behalf of the proprietor (and also the contractor) is just a scribbled signature and no name!
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