Turkish Airlines

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Hi everyone,

I need help where to turn to next.
I have gone through the Resolver route and right to the top as far as I can go to the ombudsman. But the final answer I have is simply that they cannot help me because Istanbul Airport and Turkish Airlines are non EU and therefore they have no juristiction over them.
So where do I go? Can Turkish Airlines get away with delaying you for 12 hours and get away with it simply because they are not in the EU?

Cheers, Bernie Monksfield

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  • Caz3121
    Caz3121 Posts: 15,545 Forumite
    Name Dropper First Anniversary First Post
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    Where was the delayed flight departing from? If turkey then eu261 does not apply
    Exactly the same applies on flights departing the USA unless on Eu airlines
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