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I fitted a Dimplex Quantum heater!
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I'm interested in reading other people's experiences of Quantum before deciding whether to upgrade our 20 year old storage heaters so please keep us posted Jaggeroooh.
We had a visit from SSE where Quantum's virtues were extolled as you would expect but I want to know what they are really like. We are on the Superdeal (like E10 tariff) so getting heat out of our heaters into the evening isn't a problem since they receive an afternoon boost. But is Quantum really controllable for those times when you want less/ more heat and don't want to be anticipating a day in advance and waiting for the heater to catch up?0 -
you said the Heater came on as promised at 18.00, heated the room up and then turned itself off, all on the charge from last night. Looking good!
was it the charge from the night before ?0 -
Thought it was time for an update.
I've had the first heater fitted for a few weeks now and I'm really pleased with it. Of course it hasn't actually been very cold! I'm just about to get my second heater (QM150) fitted in the living room / kitchen.
As I previously mentioned, the only very small negative issue I have found with the Quantum so far is that it was still taking a charge while in 'holiday mode' (7 degrees), so I alerted Dimplex who promptly sent a man out to investigate. He attached his laptop to the heater (i know!!!) and downloaded some data and said he would be back in touch once they had looked at it. Its not really a major issue because I can manually turn the heater 'off' via the switches on the wall.
In answer to the quesiton above, yes the heater can come on in the evening as programmed on the charge from the night before. Whereas older storage heaters 'leak' most of their heat during the day, these store it for when you need it. Dimplex told me that they need to ask customers to turn them off for 48 hours before they can open them up and take a look, because of the amount of heat stored. There is still a small amount of heat loss during the day, but I assume the computer takes this into account when deciding how much charge to take, ambient temp etc.
So we're entering a colder period now, will keep you all posted on how they go.
One other thing to consider, there is a slight noise from the fan when the heater is on, its actually very quiet but definately audible. Its something to consider depending on your sensitivity to noise. Its no louder than the fans on my plasma TV, but there nonetheless.
Let winter commence!0 -
But is Quantum really controllable for those times when you want less/ more heat and don't want to be anticipating a day in advance and waiting for the heater to catch up?
You still have to set the programme at least by midnight of the day before, so the heater knows how much charge to take. You can use it without doing so, but its likely that it will run out of charge (as it didn't know you were planning to use the heat the next day). There is an independent heating element 'boost' function on the heater but using this sort of defeats the object of the storage heater.
However, what you do is set the programme (up to 4 periods per day) and the room temperature you want to achieve. The heater will then take the appropriate charge depending on the amount used the day before and the ambient temp. So you really can set it and leave it and the heater will do the rest.
So if you set it for 21 degrees for a week and the temperature fluctuated markedly during that period, the heater would calculate how much charge to take / not take depending on your usage the day before and the temperature. So effectively like setting the thermostat on your gas central heating system, between x and y time, please maintain 21 degrees, the heater then does the rest. In theory if the ambient temp rises above 21 degrees then the heater will not take a charge (as it doesn't need to), however it might take a small amount, just in case the temp drops and you need it. Dimplex do however recommend that you turn them off at the switches during the summer to prevent this small charge being taken.
Hope that makes sense0 -
can you tell me as with total heating total control the hydro boost's the heaters at various times during the day, should I have to change to a different tariff like E10 as you get a boost for about 8-10 hours at one time not at different times? if this makes sence:)0
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can you tell me as with total heating total control the hydro boost's the heaters at various times during the day, should I have to change to a different tariff like E10 as you get a boost for about 8-10 hours at one time not at different times? if this makes sence:)
Hi Delboy,
I'm not quite sure what you are asking me here. The Quantum are designed to use off peak power, but whether they adjust their intake from a E7 tariff to an E10 one I don't know. I suppose with the Quantum this is less of an issue as the afternoon boost from an E10 tariff is not really required as the heater can take and retain the majority of its heat from the night rate until it is required (unlike a standard storage heater which might be cool by the time the evening comes around).
UPDATE
So I fitted a SECOND Quantum heater in the living room now. Went for the QM150 (the biggest they do) as its a fairly large room. Cost of the heater was £700 including VAT and delviery and was fitted for £120 so £820 in total. Now I think my flat is well kitted out to really maximise the E7 tariff. Still waiting for a cold snap to get full use of the heaters so will keep you posted. I'm hoping that my significant investment will pay back in terms of both comfort and savings in the future.
Still no update back from Dimplex on the 'holiday mode' minor issue.0 -
sorry I confused you and me. I found out that iam on E10 tariff so I should have to change to E7 to get the heaters to store the heat.
I'm not quite sure what you are asking me here. The Quantum are designed to use off peak power, but whether they adjust their intake from a E7 tariff to an E10 one I don't know. I suppose with the Quantum this is less of an issue as the afternoon boost from an E10 tariff is not really required as the heater can take and retain the majority of its heat from the night rate until it is required (unlike a standard storage heater which might be cool by the time the evening comes around).
UPDATE
So I fitted a SECOND Quantum heater in the living room now. Went for the QM150 (the biggest they do) as its a fairly large room. Cost of the heater was £700 including VAT and delviery and was fitted for £120 so £820 in total. Now I think my flat is well kitted out to really maximise the E7 tariff. Still waiting for a cold snap to get full use of the heaters so will keep you posted. I'm hoping that my significant investment will pay back in terms of both comfort and savings in the future.
Still no update back from Dimplex on the 'holiday mode' minor issue.[/QUOTE]0 -
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Just put www dot website dot com slash picture dot jpg and some kind person will convert it for you.Jaggeroooh wrote: »Still not overcome the 'newbie unable to post pictures' problem.Are you for real? - Glass Half Empty??
:coffee:0 -
Jaggeroooh, interesting reading, how are you finding the heaters now the weather is a little colder?
We rely on storage heaters, and don't really have any problems, other than we can find it quite hot at night even when the output is turned down. I was just looking at quantum and considering it as an option for upstairs.0
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