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Leaseheld space & Double ticket

BarraDisciple
BarraDisciple Posts: 57 Forumite
Third Anniversary 10 Posts Combo Breaker
edited 26 September 2018 at 8:12PM in Parking tickets, fines & parking
Hi guys, first post here.

First and foremost thanks to all the contributors, even by reading some other posts I already feel a lot better about my situation and I'm determined to not pay this charge.

I received what I believe is called a double-dip. The other day I found a windscreen notice on my car and on the same day I found a NTK in my letter box, so the charge went from £100 to £200 in just a few hours!
What they did was not leave a windscreen ticket the first time (a few weeks ago) and left one just a few days ago, so they "got me twice", reason being: Not displaying permit

Whilst the permit was not displayed at the time (left the car in my own private spot which I pay ££ for, in a secure residential site for a quick stop at home before leaving again) I feel that I'm being scammed in some way.

I've read the Newbies thread but I'm not quite sure what to do. This company seems to be both under the IPC and the BPA. Which complaint should I send from the newbies thread? They only accept post appeals (no email).

Also I'm not sure what arguments I can make as the signage is pretty clear and the permit wasn't visible at the time (left on the passenger seat).

I just find the whole thing unjust as I already pay good money for that space monthly and the amount they request is insane as I didn't damage or obstruct anything.

Do I have a chance for appealing?

Thank you
«13456

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    Without telling us who the ppc is you need to find out for yourself which assoc. they are in.


    Use the bmpa website


    (You aren't the victim of double dipping - that's to do with anpr!)
  • Cheers, Quentin. The company is called UK Car Park Management (CPM)

    By the way I did check myself prior to posting and they're under IPC but show a BPA logo on their site as well hence my confusion.

    As for double-dipping I got it wrong then haha, thanks!
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    BPA rectangular is the boys club that anyone can join
    ROUND logo is the important one
  • Quentin
    Quentin Posts: 40,405 Forumite
    Unfortunately you are dealing with an IPC company.

    Read up in the Newbies FAQ thread on the futility of sppeals to IPC companies.

    So ignore everything except court correspondence or a letter before court action.

    Come back for advice on how to deal with this if you reach that stage

    They have 6 years to start legal action against you
  • Thanks again Quentin and nosferatu!

    @Quentin: Are you saying I shouldn't even use the template appeal for IPC members for the one I've received the NTK for?

    From my understanding I can ignore the windscreen one for now, until I receive a NTK by post, correct?

    But shouldn't the one I received by post be addressed and appealed to?

    It's confusing because they were so sneaky to not leave a windscreen one for the first ticket so now I have to deal with each ticket separately!
  • Fruitcake
    Fruitcake Posts: 59,529 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It sounds like you have two PCNs. One where you have received the NTK and one where you have a windscreen ticket. Check the PCN numbers to make sure they are different events.

    You don't appeal an IPC windscreen ticket but wait for the NTK then use the black template.

    What does your lease/AST say about parking? If it doesn't mention permits, you don't need one.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Fruitcake wrote: »
    It sounds like you have two PCNs. One where you have received the NTK and one where you have a windscreen ticket. Check the PCN numbers to make sure they are different events.

    You don't appeal an IPC windscreen ticket but wait for the NTK then use the black template.

    What does your lease/AST say about parking? If it doesn't mention permits, you don't need one.
    Yes I have two PCNs indeed as the ref numbers are different.

    The lease I have in place for the parking spot doesn't mention anything about permits. I was sent one but was never "forced" to show it or anything. Then the agency hired the scammers and sent new permits to everyone, but in no way have I signed anything with them nor have agreed to someone giving me a "fine" for parking in my own space.

    So I can send an appeal for the NTK I've already received but not the windscreen one, got it.

    Cheers
  • BarraDisciple
    BarraDisciple Posts: 57 Forumite
    Third Anniversary 10 Posts Combo Breaker
    edited 13 December 2017 at 1:37PM
    Hey guys, I was wondering if, based on the questions below, I should amend this template, or is it OK for you? With this being a residential car park, does it still make sense to clarify I'm just the keeper?

    Question 1: I already know who contracted them, not sure if they're landowner though.
    Question 2: signs are pretty clear, I'm not questioning that. I should be free to ignore them if I didn't sign a contract with them.
    I am the keeper of the vehicle and am aware of your purported 'parking charge'. The driver will not be identified. I require the following information so that I can make an informed decision:

    1. Who is the party that contracted with your company and are they the landowner?
    2. Is your charge based on damages for breach of contract? Answer yes or no.
    3. Please provide photos of the signs that you say were on site, which you contend formed a contract with the driver.
    4. Please provide all photographs taken of this vehicle.
    5. Please provide proof that the timing of any camera or timer used was synchronised with all other cameras and/or systems & machines.

    Do not send debt collector letters and do not add any costs, which would be a thinly-veiled attempt at 'double recovery'. I will not respond to debt collectors and to involve a third party would be a failure to mitigate your costs as well as deliberate and knowing misuse of my data.

    Should you obtain the registered keeper's data from the DVLA without reasonable cause (e.g. if you do not fully comply with the IPC Code of Practice in terms of signage at this site, as seems likely based on my research) please take this as formal notice that I reserve the right to sue your company and the landowner/principal, for a sum not less than £250 for any Data Protection Act breach. Your aggressive business practice and unwarranted threat of court for the ordinary matter of a driver using my car without causing any obstruction nor offence, has caused significant distress to me. I do not give you consent to process data relating to me or this vehicle.

    I deny liability for any sum at all and you must consider this letter a Section 10 Notice under the DPA. You are required to respond within 21 days. I have kept proof of submission of this appeal and look forward to your reply.

    Yours faithfully,

    Thank you!
  • Quentin
    Quentin Posts: 40,405 Forumite
    If you have read up on this in the Newbies thread you will know no hope an appeal will succeed
  • I understand that, but shouldn't I at least challenge that and have a record of me complaining/appealing to them for future reference?

    I'm sure it will be rejected but not so sure I should just ignore if that makes sense?
    Just want to make sure I do everything right, you know :)
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