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  • FIRST POST
    • MSE Nick
    • By MSE Nick 12th May 17, 2:20 PM
    • 254Posts
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    MSE Nick
    MSE News: Three to extend 'Feel At Home' offer but some WILL still pay to use data
    • #1
    • 12th May 17, 2:20 PM
    MSE News: Three to extend 'Feel At Home' offer but some WILL still pay to use data 12th May 17 at 2:20 PM
    Mobile firm Three is adding to its list of countries you can use your phone in without paying roaming charges from 15 June. But you'll still face a limit on the amount of your UK data allowance you can use abroad and fees for exceeding that limit despite the much-touted 'ban' on EU roaming charges coming in next month...

    Read the full story:
    'Three to extend 'Feel At Home' offer but some WILL still pay to use data in EU after roaming charges 'ban''

    Click reply below to discuss. If you havent already, join the forum to reply. If you arent sure how it all works, read our New to Forum? Intro Guide.
    Last edited by MSE Luke; 16-05-2017 at 6:42 PM.
Page 1
    • Kingsd316
    • By Kingsd316 12th May 17, 2:48 PM
    • 1,321 Posts
    • 598 Thanks
    Kingsd316
    • #2
    • 12th May 17, 2:48 PM
    • #2
    • 12th May 17, 2:48 PM
    Will they be removing the speed caps then? no way you would be able to use 12gb at the current offerings
    • Frozen_up_north
    • By Frozen_up_north 12th May 17, 3:44 PM
    • 944 Posts
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    Frozen_up_north
    • #3
    • 12th May 17, 3:44 PM
    • #3
    • 12th May 17, 3:44 PM
    Last week in Torrevieja the speed was mostly OK, although occasionally it ground to a standstill. VPNs are still cobbled. I was able to send lots of images to cheese off my friends back home, no problem at all.

    I guess in a place with lots of users, any network will struggle. I was near a seaside caravan park one rainy Saturday and the data rate on Three was just a trickle... and that was in the UK a couple of summers ago.
    • buglawton
    • By buglawton 14th May 17, 1:58 AM
    • 6,659 Posts
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    buglawton
    • #4
    • 14th May 17, 1:58 AM
    • #4
    • 14th May 17, 1:58 AM
    "Three adds cheap international calls for PAYG users" why does the MSE article state this as news? Three's been doing this for years and China for example has been on the list of 3p/min countries for years.
    Got a fur sink. An electric dog polisher. A gasoline powered turtleneck sweater. And, of course, I bought some dumb stuff, too. Steve Martin
    • Terry98
    • By Terry98 15th May 17, 11:48 AM
    • 737 Posts
    • 703 Thanks
    Terry98
    • #5
    • 15th May 17, 11:48 AM
    • #5
    • 15th May 17, 11:48 AM
    Is the data fair usage of 9GB for PAYG monthly or weekly? Although in some places it would be almost impossible to use 9GB in a week!

    'Inside the EU: All customers will be able to use their allowance to make calls and send texts to any other EU number when roaming in the region without paying anything extra (currently Feel at Home just lets you call or text UK numbers without paying extra). You'll also be able to use data for free, subject to the fair usage caps of 12GB for pay-monthly and 9GB for PAYG.'
    • Frozen_up_north
    • By Frozen_up_north 15th May 17, 12:12 PM
    • 944 Posts
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    Frozen_up_north
    • #6
    • 15th May 17, 12:12 PM
    • #6
    • 15th May 17, 12:12 PM
    Is the data fair usage of 9GB for PAYG monthly or weekly? Although in some places it would be almost impossible to use 9GB in a week!
    Originally posted by Terry98
    In several areas Three are ambiguous, this is a prime example. I would expect it to be based on a 30 day period, as you previously had to buy an "add on" (valid for 30 days) to use feel at home on PAYG.

    I see Three haven't yet changed their SIM only deals, I would have expected them to have updated their site as they should give contract customers 30 days notice of any changes... today is a month away from the 15th June EU roaming changes.
    • agarnett
    • By agarnett 15th May 17, 1:44 PM
    • 1,160 Posts
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    agarnett
    • #7
    • 15th May 17, 1:44 PM
    • #7
    • 15th May 17, 1:44 PM
    And I see no mention of whether the "no tethering allowed on Feel At Home" is being lifted ... anyone know?

    My Three UK contract allows me to use my Personal Hotspot ... in UK. The moment I step outside UK into Feel At Home destinations, I get admonished by a blocking browser message from Three asking me if I am trying to use a Personal Hotspot and if so, to switch it off and desist!
    • Frozen_up_north
    • By Frozen_up_north 15th May 17, 2:26 PM
    • 944 Posts
    • 391 Thanks
    Frozen_up_north
    • #8
    • 15th May 17, 2:26 PM
    • #8
    • 15th May 17, 2:26 PM
    And I see no mention of whether the "no tethering allowed on Feel At Home" is being lifted ... anyone know?

    My Three UK contract allows me to use my Personal Hotspot ... in UK. The moment I step outside UK into Feel At Home destinations, I get admonished by a blocking browser message from Three asking me if I am trying to use a Personal Hotspot and if so, to switch it off and desist!
    Originally posted by agarnett
    It's worth keeping an eye on EE, Vodafone and BT, who I think include tethering while roaming. While I don't specifically need tethering while roaming, I guess linking a satnav via Bluetooth would count as tethering, in which case I'd like it.

    BTW, EE's SIM only prices are staggeringly expensive. I hope Three doesn't see it as a reason to increase theirs. I'm out of contract with Three on SIM only, so can ditch and switch with 30 days notice.
    • Frozen_up_north
    • By Frozen_up_north 16th May 17, 3:36 PM
    • 944 Posts
    • 391 Thanks
    Frozen_up_north
    • #9
    • 16th May 17, 3:36 PM
    • #9
    • 16th May 17, 3:36 PM
    Just been onto Three to ask what is happening with EU roaming from 15th June, the agent I spoke with said they didn't know and that their team was working on it! When pushed for the date, initially she said nothing would be announced until 15th June

    She went on to say, they would update their web pages in a couple of days... when I was in India, they had an expression of "20 minutes" in response to a question they couldn't answer... maybe 2 days is the Three version?

    Three appear to be one of the last networks to update us with EU roaming changes (except for the unofficial comments on this site).
    • Roger1
    • By Roger1 17th May 17, 10:38 AM
    • 1,256 Posts
    • 554 Thanks
    Roger1
    Three appear to be one of the last networks to update us with EU roaming changes (except for the unofficial comments on this site).
    Originally posted by Frozen_up_north
    There seems to have been some movement.

    There's another thread on a similar subject. Rather thand double-post, I suggest you check page of 9 of this:
    http://www.three.co.uk/termspdf/PAYG_Price_Guide_080517.pdf
    • Roger1
    • By Roger1 17th May 17, 12:04 PM
    • 1,256 Posts
    • 554 Thanks
    Roger1
    And as if by magic, I've just received a text from 3 leading to https://www.threemicrosites.co.uk/euregulation/payg

    Note the extension of 'EU' () and possible data charges if exceeding a limit. ()
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