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MSE News: TalkTalk hit with record fine for hack

The telecoms giant has been fined £400,000 by the Information Commissioner's Office after a huge data breach last year...
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'TalkTalk hit with record fine for hack'
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Comments

  • Fortyfoot
    Fortyfoot Posts: 1,961 Forumite
    Part of the Furniture 1,000 Posts
    Not before time!

    Fortyfoot
  • That figure needs another zero to make them take notice! £400,000 is just small change to them.
  • wakeupalarm
    wakeupalarm Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    So that's the reason I got a Talktalk price increase email today. Talktalk don't really care about the fine, they just get their customers to pay it.
  • Kite2010
    Kite2010 Posts: 4,308 Forumite
    Part of the Furniture 1,000 Posts Home Insurance Hacker! Car Insurance Carver!
    So that's the reason I got a Talktalk price increase email today. Talktalk don't really care about the fine, they just get their customers to pay it.

    Agreed there, the customers will pay the fine via higher bills.
  • robin58
    robin58 Posts: 2,802 Forumite
    edited 6 October 2016 at 1:22AM
    I know that I got hacked as I received an email from somebody who knew too much detail about me. Luckily it was old information.

    I left Tiscali before TalkTalk brought Tiscali.. If I get any phone calls from scammers, I tell them to F. O.!

    I will never go back to this joke of a company. I would rather go to BT or Virgin. And I don't like them either!

    I also agree £400.000 was too small a fine. Should have been £4m.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!! ;)
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The fine is probably cheaper than the extra security work the firm should have done. Will they be forced to do all of it now, or not really bother?
  • Stevie_Palimo
    Stevie_Palimo Posts: 3,306 Forumite
    1,000 Posts Combo Breaker
    The fine is not a record one for the ICO either as they have given several of similar amount out to other Companies, May sound pedantic but just merely pointing out the fact that it is not a record breaking fine.
  • jbainbridge
    jbainbridge Posts: 2,027 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Funny ... TalkTalk emailed an increase of 7% yesterday. It included this -
    Don’t forget, if you want to change or cancel anything without charge or penalty, call us on 0345 172 0046 within 30 days of receiving this letter.
  • eddddy
    eddddy Posts: 18,089 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Funny ... TalkTalk emailed an increase of 7% yesterday. It included this -

    Don’t forget, if you want to change or cancel anything without charge or penalty, call us on 0345 172 0046 within 30 days of receiving this letter.

    But make sure you say you're cancelling purely because of the price increase.

    I've heard people complain that if they mention any other reasons, TT start suggesting that cancellation fees will apply.

    (And so if TT then agree not to increase your bill - you have no grounds for free cancellation.)
  • Just tried that number a couple of times and told after a short wait that service is temporary unavailable, must be to many people phoning up to cancel.
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