MSE News: RBS to give 10,000s refund after student account overcharging

Former_MSE_Steve_1 · 25 August 2016 at 5:55PM

Tens of thousands of people who held a student current account with RBS or Natwest between 2002 and March 2016 are due to receive a refund of overdraft charges....

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'RBS to give 10,000s refund after student account overcharging'

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Rosie111 · 26 August 2016 at 6:06PM

Refund received - £2524

Akk223 · 29 August 2016 at 10:24AM

When were the letters sent out? I have had a student account from 1998 until 2005 and still bank with them at present. My overdraft was increased on many occasions during that period.

Bmth100 · 29 August 2016 at 6:16PM

May have to look into this, I've had an account since 2000 and a student account since 2007

Rosie111 · 31 August 2016 at 5:47PM

My letter was dated 12/08

Kirtig · 31 August 2016 at 11:52PM

Rosie111....how long did you have your account, did your credit file get affected and for what date period did you get a refund?

bt1 · 2 September 2016 at 9:18PM

I had both Natwest and RBS student accounts between 2005-2009.. both ended up maxing out the overdrafts(!) I havent had a letter but surely must be due something! Will have to give them a call

Kirtig · 3 September 2016 at 9:02AM

Good luck getting through to them especially if it's a closed account. I had to be transferred to 10 different teams and the branch before I spoke to the correct one. There will be a new batch mid September and mid oct

Rosie111 · 3 September 2016 at 10:46AM

Kirtig - I had my account from 2002- 2016. Always in my overdraft. It didn't state any dates. I have been paying interest since 2006.

Kirtig · 3 September 2016 at 10:56AM

Wow that's a long time! Mine wasn't that long was from 2005 to 2013. But interest was charged from 2011 onwards I think. I dont think il get as much as yourself but the impact was a lot higher for me. Is your account now closed or still active?

Akk223 · 3 September 2016 at 6:51PM

Which department was dealing with it. I have called them and they said they knew nothing about this at all.

MSE News: RBS to give 10,000s refund after student account overcharging

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