PPI claim aganist first national bank

I had a loan with First National Bank from 2001 - 2005. Can anyone help with an address for First National Bank please, I cant seem to find them anywhere and have no paperwork. Thanks.
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  • Hi, don't know if you've already found out but First Nationa Bank is now GE Money. Address for complaints:
    Resolutions Team
    GE Money Home Lending
    Building 4
    Hatters Lane
    Croxley Green Business Park
    Watford
    Hertfordshire
    WD18 8YF
  • I've had several ppi's with first national but my insurance cert comes from pinnacle insurance who would I claim off
    many thanks
    skin
  • dunstonh
    dunstonh Posts: 116,344 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    You complain to the company that sold it.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Be especially nice to first posters - not likely on here!
  • dc240969
    dc240969 Posts: 70 Forumite
    I tried to get PPI back from GE Money for a loan l had with FNB. they said no. the loan l got was for a kitchen and all the paperwork was completed by a salesman. GE says this salesman wasnt a representative of FNB. Unless they are body swerving. Really not happy as it was, or can be, a sizeable sum.
  • McKneff
    McKneff Posts: 38,822 Forumite
    Name Dropper First Anniversary First Post
    Be especially nice to first posters - not likely on here!

    No body has been nasty or not nice to anyone on here.

    You, as a first time poster have just started the nastiness.
    You wont last long with that attitude me friend.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • dunstonh
    dunstonh Posts: 116,344 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    dc240969 wrote: »
    I tried to get PPI back from GE Money for a loan l had with FNB. they said no. the loan l got was for a kitchen and all the paperwork was completed by a salesman. GE says this salesman wasnt a representative of FNB. Unless they are body swerving. Really not happy as it was, or can be, a sizeable sum.


    They are correct. They did not sell it to you and neither did any of their representatives. The Kitchen salesman sold it. You are complaining about the sale (not the product). So, you send your complaint to the kitchen company. As long as the sale was after Jan 2005 (the point of regulation) the kitchen company have to consider the complaint. If it was before Jan 2005, then they can and almost certainly will reject it as pre-regulation.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    First Anniversary Name Dropper Photogenic First Post
    McKneff wrote: »

    You, as a first time poster have just started the nastiness.
    Check the date of the post you are replying to McKneff.

    It was posted in October 2013 and the poster has not been back since! :D
  • McKneff
    McKneff Posts: 38,822 Forumite
    Name Dropper First Anniversary First Post
    Oh Poo !!! thanks Moneyineptitude, I normally check first.....

    Silly old burger, Me, not you haha
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • Nasqueron
    Nasqueron Posts: 8,793 Forumite
    Name Dropper First Post First Anniversary Combo Breaker
    McKneff wrote: »
    Oh Poo !!! thanks Moneyineptitude, I normally check first.....

    Silly old burger, Me, not you haha

    You were right though, he didn't last :p
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