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MSE News: Flight delay claiming could get easier
Former_MSE_Helen
Posts: 2,382 Forumite
A case being heard at the Court of Appeal today will clarify whether passengers can claim for technical faults...
Read the full story:
Flight delay claiming could get easier
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Flight delay claiming could get easier
Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Comments
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Don't back down on your claims
I successfully claimed £715 from Thomas Cook for a flight delay - where they claimed extraordinary circumstances, due to a fault with the wing
After around 12 letters back and forth and even contactting the Spanish CAA, Thomas Cook finally caved in and sent payment (but the whole process did take around 5 months)
Not bad £715 back from a holiday that cost £4140 -
I don't understand why people feel they're entitled to compensation if there's a technical fault. It's like demanding compensation if a bus breaks down, it just isn't practical, and means fares overall will rise.
The only people it helps is the selfish people who claim.0 -
Obviously_the_best wrote: »I don't understand why people feel they're entitled to compensation if there's a technical fault...
They don't want compensation, they just want their flight to operate within a reasonable delay.
Planes have technical faults, just have a back up plan to avoid long delays and cancellations.
Mr Huzar's delay of 27hours is just unreasonable.Posts are not advice and must not be relied upon.0 -
They don't want compensation, they just want their flight to operate within a reasonable delay.
Planes have technical faults, just have a back up plan to avoid long delays and cancellations.
Mr Huzar's delay of 27hours is just unreasonable.
A 27 hour delay is unacceptable, but €600 for a 4 hour delay is completely disproportionate to the inconvenience caused.0 -
A 27 hour delay is unacceptable, but €600 for a 4 hour delay is completely disproportionate to the inconvenience caused.
Really?
Then of course you won't be claiming should you ever be subject to the delay thresholds applicable.
And as for fares rising, ask Ryanair how much profit they make from the levy they charge to cover their 261/2004 liabilities.
Then ask how often they pay out routinely to passengers with legitimate claims.....
If that makes me selfish then may I declare that I would like to be made chairman of the selfish society.Successfully sued Ryanair in 2013/14...and have been 'helping' litigants since then.
Current known score:-
Dr Watson 35 - 0 Ryanair / Ince and Co
Go to post 622 on the Ryanair thread to read how to sue them safely.0 -
Obviously_the_best wrote: »I don't understand why people feel they're entitled to compensation if there's a technical fault.
Um, because that's what the law provides for.0 -
€600 for a 4 hour delay is completely disproportionate to the inconvenience caused.
It may or may not be in any specific case and you are entitled to value your own time at whatever you feel is right. One thing's for sure, if you had suffered more than €600 loss, the airline would tell you to whistle for the excess and would be more than happy to quote the Regulation at you!0 -
Obviously_the_best wrote: »
The only people it helps is the selfish people who claim.
It helped my chosen charity Focus on Blindness to the tune of £1,000 thanks to Monarch Airlines delaying me for 26 hours. The charity are not selfish and whilst they have paid employees a lot of their staff are volunteers whose aim is to help people who go blind particularly at a young age.
I will continue to assist people on this forum whether the delay is 3 hours (threshold) or 3 days (as in the case of the Monarch Tobago flight) until such time as the airlines recognise they have a responsibility to their paying customers.
Thank you for you post Obviously the best as it has allowed me to post a link to Focus again > http://www.focusbirmingham.org.uk/what-we-do/low-vision-services/0 -
A 27 hour delay is unacceptable, but €600 for a 4 hour delay is completely disproportionate to the inconvenience caused.
If that is your view then you should do something about it. The law stems from the EU so write to your MEP and email the EU. I can provide you with the contacts if you wish as just posting a reply on here is not going to get the law changed whatever your view.0 -
Don't back down on your claims
I successfully claimed £715 from Thomas Cook for a flight delay - where they claimed extraordinary circumstances, due to a fault with the wing
After around 12 letters back and forth and even contactting the Spanish CAA, Thomas Cook finally caved in and sent payment (but the whole process did take around 8 months)
Not bad £715 back from a holiday that cost £414
Hi Can you help point me where to go to next as I am currently trying to claim for a delay in 2012. The flight was with T Cook who declined the claim I had to take it up with the Italian CAA as the delay was from Italy to the UK. I wrote to them ( email address came back as not in use ) I havent heard a thing and I don't know where to go from here. Surely the Italian CAA have an obligation to reply and not just ignore my letter...it's been at least 3 months. When did you go back to Thomas Cook ?0
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