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  • FIRST POST
    slim me
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    Fairfx currency not received
    • #1
    • 20th Jul 12, 11:18 PM
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    Fairfx currency not received 20th Jul 12 at 11:18 PM
    Anyone had this happen and can advise?
    I ordered 3000 US dollars from Fairfx on Monday 25th June and never recieved them!!
    Luckily, I managed to beg & borrow so I could still take my girls to Florida.
    After a number of e-mails (only 1 which has been replied too!) and call to Fairfx and Royal Mail it seems that the currency has went missing & Royal Mail has launched an enquiry.
    Talking to Fairfx they say I have to wait another week before contacting them & I have no idea when my payment will be refunded and that no compensation is available to me, even although special delivery think has this. I would have thought that they could refund my money as Royal Mail have launched an enquiry??
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