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reminder of upcoming changes on ebay

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I wasn't sure whether to sticky this or not, does anyone have a view?

http://www2.ebay.com/aw/uk/200907281141312.html

You’ll start to see these changes from the week commencing 22nd September.

The bits to pick out are the importance of DSRs

http://pages.ebay.co.uk/sell/sellerupdate/detailed-ratings.html

Changes to non paid disputes

http://pages.ebay.co.uk/sell/sellerupdate/unpaiditems.html

changes to international postage

http://pages.ebay.co.uk/sell/sellerupdate/postage.html

'free' postage on all media items From 19th October 2009

http://pages.ebay.co.uk/sell/sellerupdate/freeshipping.html

Optional buyer’s insurance purchase removed from listings

http://pages.ebay.co.uk/sell/sellerupdate/buyerinsurance.html

eBay is scheduled to remove P&P insurance from new listings on the site on 22nd September 2009.
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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Comments

  • elliemoo
    elliemoo Posts: 4,593 Forumite
    Part of the Furniture 1,000 Posts
    I think it should be a sticky. Lots of important information on stuff that you would need to go back to again.
  • kms26
    kms26 Posts: 846 Forumite
    This was a great reminder. Thanks!!!!
  • soolin
    soolin Posts: 74,125 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Thanks I'll sticky it for a while then.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,125 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Some dates have now been added for the changes:

    http://www2.ebay.com/aw/uk/200909.shtml#2009-09-21115424

    Some have apparently already happened like this one:

    When does this change take effect?
    eBay is scheduled to remove P&P insurance from new listings on the site on 22nd September 2009.

    Most of them start on October 1st including this one which is the one I had issues with and have been whinging about for ages:

    http://pages.ebay.co.uk/sell/sellerupdate/minimum-standards.html

    • From 1st October 2009 all eBay sellers (including PowerSellers) will need to keep their number of transactions with DSRs of 1 and 2 for item description below 3%. For communication, dispatch time, and P&P charges we’ll be looking for no more than 4% of transactions with DSRs of 1 and 2.
    • If a seller’s rate of 1s and 2s goes over these maximums they’ll get lowered placements in searches and may even face limits on selling activity until their ratings improve.
    We want to continue encouraging all our sellers to improve their ratings – so throughout 2010 we’ll be raising the bar on the minimum standards of service and quality that sellers are expected to reach.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,125 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Also don't forget free postage on media from 19th October which will affect many sellers on here:

    http://pages.ebay.co.uk/sell/sellerupdate/freeshipping.html
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Danger_Fourpence
    Danger_Fourpence Posts: 337 Forumite
    Part of the Furniture
    edited 29 September 2009 at 1:19PM
    I wonder how many found out they were 'below standard' this morning? Me for one. My DSR average is perfectly fine it's this 1s and 2s thing.

    I've been bulk selling magazines recently with a reasonable courier cost (I use a decent carrier and not DH Hell). The trouble occurs is when someone buys 4+ lots, I guess they have the expectation of some huge shipping discount. The irony is that the seller I believe gave me low ratings recently has come back for more! Packing is a difficult call, I'm aware some people don't include their costs for fear of lower ratings.

    I'd hope someone would contact me to say something before leaving a lower rating, but then as buyer I give 1s and 2s so one can't complain.

    DSRs seem to have become more important than feedback itself (I've never had a negative/neutral in 5 1/2 years on the site). I know I write brilliant descriptions and always put a ton of effort into my listings however P&P can be the killer to pitch right. Hey ho. . .least I've shifted most of the stuff I wanted to. Seems a shame that I'll be stuck with a lower standing for 12 months as I don't sell 400 items per 3 months. Then they make the rules and when we sell that's what we have to take into account. We'll see how this all pans out.
  • soolin
    soolin Posts: 74,125 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I've just checked mine even though I have been avoiding it for a while. My 12 month total show 1 x 1 or 2 * for item as described and another for postage costs, but luckily my 30 day total shows nothing.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin wrote: »
    I've just checked mine even though I have been avoiding it for a while. My 12 month total show 1 x 1 or 2 * for item as described and another for postage costs, but luckily my 30 day total shows nothing.

    I admit I've had a selling blitz in the last couple of months partly because of this looming up, well that and having a ton of stuff that needed to be shifted. It does make me wonder just how many people will end up 'lowered'. IMO it should be 6 months rather than 12 for non bulk sellers. Perhaps eBay will tweak the system if there's a huge amount of sellers affected.
  • i am totally confused now ( doesnt take alot) with this new rating thing:confused:

    i have had a look at my dashboard and its got 4.8's etc and then 0.00% next then them all, what does this mean? i have only just started selling again
    Work to live= not live to work
  • soolin
    soolin Posts: 74,125 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The 0% is good especialy if it is your 30 day total as it means you have no 1 or 2 * in any category.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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