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Freeview box but no picture

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LCK73
LCK73 Posts: 244 Forumite
in Techie Stuff
hi

I live in a freeview area, just moved in. Installed my freeview box to the tele and whilst I can see the list of channels to choose from the mini screen within the picture is black. When I select okay to choose a channel to watch, nothing happens. Is my box likely to be faulty or could I have a dodgy aerial in the new house that needs updating? I'm new to this stuff having moved from a previously freeview free area.

Any ideas please?

Lisa
«13

Comments

  • Cat695
    Cat695 Posts: 3,647 Forumite
    i take it you did rescearch for channels???

    are you sure there is an aerial on the roof???

    does it say you have (example) 80 channels when you did the new search??

    when my dad moved into his new house the previous owners had removed a splitter box from the aerial so could be they have disconnected the aerial somewhere
    If you find yourself in a fair fight, then you have failed to plan properly


    I've only ever been wrong once! and that was when I thought I was wrong but I was right
  • LCK73
    LCK73 Posts: 244 Forumite
    I don't understand what you mean by research for channels?

    I plugged it in and on channel zero on my tv, this green menu comes up with about 75 channels listed down the left hand side of the screen. Over to the right is a blank black box (presumably where a mini version of the channel should show). When I scroll down the channel list nothing appears in the little black box adn when I click OK on the freeview remote, nothing happens....

    How do you research for channels?

    Thanks
  • Cat695
    Cat695 Posts: 3,647 Forumite
    go into setup menu and auto tune the freeview box again
    If you find yourself in a fair fight, then you have failed to plan properly


    I've only ever been wrong once! and that was when I thought I was wrong but I was right
  • sharonace
    sharonace Posts: 104 Forumite
    Don't know which area you live in, but down here in the southwest as from last week, some of the freeview boxes wont't tune in anymore. There was an item about it on the local news, this link will take you to the story.
    http://news.bbc.co.uk/1/hi/england/7542935.stm
    I have got one of the original ON-DIGITAL boxes and that picks up all channels ok.
  • Inactive
    Inactive Posts: 14,509 Forumite
    Try your TV without the Freeview receiver connected, see if you get a picture on Analogue ( normal ) TV.

    Just plug your aerial straight in to the TV to try this.
  • LCK73
    LCK73 Posts: 244 Forumite
    Re-tuning, that'l be fun as I don't have the instruction for the box - someone gave it to me so only have box and remote and no previous history of using these things.

    I'll see what I can do but might just call an tv specialist to come have a look. More expense when just moved in!

    Lisa
  • Cat695
    Cat695 Posts: 3,647 Forumite
    NOOOOOO on your remote it will have a button that says menu press that.......then on your screen you will have options choose the one that says something like setup

    then just select auto tune or retune its really that simple
    If you find yourself in a fair fight, then you have failed to plan properly


    I've only ever been wrong once! and that was when I thought I was wrong but I was right
  • LCK73
    LCK73 Posts: 244 Forumite
    Thanks for the encouragement, I will try that first.

    My house aerial looks knackered though and is currently pointing towards the roof rather than the sky!!!!!

    I'll try that tonight, thanks again.
  • Cat695
    Cat695 Posts: 3,647 Forumite
    LCK73 wrote: »
    Thanks for the encouragement, I will try that first.

    My house aerial looks knackered though and is currently pointing towards the roof rather than the sky!!!!!

    I'll try that tonight, thanks again.


    erm thats probably your problem then.....have a look at other house aerials and see which way they are pointing

    then get your fella to get up there and move it
    If you find yourself in a fair fight, then you have failed to plan properly


    I've only ever been wrong once! and that was when I thought I was wrong but I was right
  • sleep2much
    sleep2much Posts: 474 Forumite
    News just out says that many freeview boxes pre 2006 are going to stop working thanks to the latest upgrade, answer, new box, that date maybe wrong, but its around that, great stuff aint it!?
    There are 10 types of people in the world; those who understand binary and those who don't...
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