www.freeevenings.bt.com

full-time-mum · 4 February 2008 at 1:50PM

I currently rent my phone line from BT but pay for my calls with TalkTalk (and before you ask, Broadband is with Tiscalli and we are going to get an inclusive package when we can decide who are the lesser of the evils).

To the point...

I have just recieved a letter from BT telling me that I now get free weekend calls and that I can sign up to Free Evening calls too at no extra cost by regisitering for 12 months. So far, so good. However, the sneaky bit is at the bottom of the page where it tells you of your personal web page at www.freeevenings.bt.com/yourname
Now my first thought was - they haven't sent me a password, what is on this page and how secure is it. I entered the address and it asks for your phone number and to confirm you are the account holder - it looks just like any other front page login.
If you actually read the page correctly, by entering those numbers, you have signed yourself up for 12 months!

It looks as though there could be a confirm page next but I am not about to go in and find out as I don't want to risk it.

There may be further security checks but I reckon that it would be easy to work out someone elses web page. I've picked 2 friends and typed there name in to the web address and up pops the page!!!!! I selected another name who I know isn't a registered bt user and it says sorry page not known. eg: www.freeevenings.bt.com/asmith
I don't know who asmith is or their phone number but it illustrates the point.
(apologies if you are asmith).

PLEASE BE VERY CAREFUL NOT TO SIGN UP ACCIDENTLY

edit: noticed in the small print that this is a 12 month renewable contract which is automatically renewed for another 12 months unless you tell them otherwise. They do say they will write to remind you though.

DeeCee · 4 February 2008 at 2:52PM

The https://www.freeevenings.bt.com/ does not work !

See post #85 on....
http://forums.moneysavingexpert.com/showthread.html?p=8393431#post8393431

Seems impossible to sign up for free evenings and weekend with 12 month rolling contract.

kittenpea · 4 February 2008 at 2:57PM

bt have sent a con through the door they are uping the monthly charge by 75p but dropping your bill by £1.25 per month if you pay by dd they say the new monthly line rental will be £11.75 but then make it sound like you only get the £1.25 if you sign up for there bt option 2 reading between the lines this in not the case and the reduction applies to everyone

who gets there bill via the online method the conning b*** also £10.50 + 75p = £11.25 not £11.75 so the reduction only mean you will be paying the same price as you pay now ARRRRRRRRR
:
they are simply conning people into taking option 2 the other thing is if you ring up to enquire and press the take the option 2 button the phone line automatically processes it and applies the change straight away instead of putting you through to a human to do it!!

Heinz · 4 February 2008 at 3:12PM

full-time-mum wrote: »

I currently rent my phone line from BT but pay for my calls with TalkTalk.

I have just recieved a letter from BT telling me that I now get free weekend calls and that I can sign up to Free Evening calls too at no extra cost by regisitering for 12 months.

You could get a better version of the free evening and weekend UK 01/02/03 calls (90 minute limit per call instead of BT's 60 minutes and no 12 month contract) if you just change your CPS calls provider from Talk Talk to Primus Saver Option 2.

Go a stage further and also opt for Penny Mobile 2 and you can also get calls to mobiles of up to 20 minutes capped at 20p.

full-time-mum · 4 February 2008 at 4:00PM

kittenpea wrote: »

they are simply conning people into taking option 2 the other thing is if you ring up to enquire and press the take the option 2 button the phone line automatically processes it and applies the change straight away instead of putting you through to a human to do it!!

That was my point, they are tricking you into signing up on-line or, so it seems, over the phone too!

I just wanted to warn people to keep their wits about them!

full-time-mum · 4 February 2008 at 4:03PM

Heinz wrote: »

You could get a better version of the free evening and weekend UK 01/02/03 calls (90 minute limit per call instead of BT's 60 minutes and no 12 month contract) if you just change your CPS calls provider from Talk Talk to Primus Saver Option 2.

Go a stage further and also opt for Penny Mobile 2 and you can also get calls to mobiles of up to 20 minutes capped at 20p.

Thanks.

We are going to change either phone or BB but Tiscali are c**p and we've had loads of problems. People seem to have problems with TalkTalk too - are they all as bad as each other - maybe better the devil you know.....

[Deleted User] · 4 February 2008 at 10:50PM

I too got this junk mail from BT this morning.

This is not the first time they have sent letters with personal web addresses on as they are always sending me junk trying to get me to move to option 2 or 3 with a new contract via a personal link.

And if BT are so bothered about cutting down on paper and saving the planet they should stop sending me junk mail every month or so.

iwanttoberich · 5 February 2008 at 9:37AM

I was wondering why the voucher said free evening calls if you sign up to option 2, and the leaflet says option 2 will be reduced from £3.45 to £2.70. I have just been on the phone (good thing it was a toll free number) to a young man who couldn't explain it. He asked me to hold on longer while he researched it. I said I would stick with what I have.

It all sounds too dodgy. I think the free evenings + weekends on option 2 is only till 1 April, then they start charging you £2.70. My internet provider tried that - said it was free, yet I kept getting charged each month. Luckily it was not on contract so I was able to cancel it.

Since option 1 customers are getting free weekend calls, I will just make all my calls on the weekend

.

utilitybroker · 5 February 2008 at 9:51AM

iwanttoberich wrote: »

I was wondering why the voucher said free evening calls if you sign up to option 2, and the leaflet says option 2 will be reduced from £3.45 to £2.70. I have just been on the phone (good thing it was a toll free number) to a young man who couldn't explain it. He asked me to hold on longer while he researched it. I said I would stick with what I have.

It all sounds too dodgy. I think the free evenings + weekends on option 2 is only till 1 April, then they start charging you £2.70. My internet provider tried that - said it was free, yet I kept getting charged each month. Luckily it was not on contract so I was able to cancel it.

Since option 1 customers are getting free weekend calls, I will just make all my calls on the weekend .

The BT FREE Evening and Weekend Call Offer is an ongoing one but requires you to sign up to a Rolling 12 Month Contract.

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=23734

Their is no need to for you just make your calls at weekend.:D You could sign up for Primus Saver no strings attached FREE Evening and Weekend Call Offer.

http://www.planet-talk.co.uk/SaverProducts.aspx?source=saver

kittenpea · 5 February 2008 at 3:03PM

do not take out option 2, i did it in error and i'm now regretting as I have tried to put it back the way it was over the phone and made a complaint on line the order is still on screen and also the £7.36 credit we had has disappeared if this isn't sorted by tomorrow im phoninG ofcom

giverny · 6 February 2008 at 11:02AM

BT seem to be going out of their way to make the many changes difficult to understand - seems like they are trying to get rid of customers.

www.freeevenings.bt.com

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