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MSE News: Warning over new card fraud scam

This is the discussion thread for the following MSE News Story:

"Consumers have been warned to be vigilant following a 250% jump in the number of people tricked into handing over their card details and pin to fraudsters ..."

Read the full story:
Warning over new card fraud scam
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Comments

  • wizk1
    wizk1 Posts: 911 Forumite
    Part of the Furniture 500 Posts
    edited 22 October 2009 at 6:11PM
    I'm sorry, but debit and credit cards have been tied to a PIN number since the 1970s. And we're constantly nagged to not divulge the PIN under ANY circumstances by the banks and the media. And if people find that 30 years isn't long enough to learn to be vigilant and know that the PIN is yours and only yours, then they quite frankly deserve what they get. This is the 21st Centrury's answer to natural selection!
  • ElkyElky
    ElkyElky Posts: 2,459 Forumite
    LOL at this scam. Who the hell puts their card and pin number into an envelope and hands it to someone at the door?

    Seriously.. the people who are being conned in this scam... are they completely lacking common sense? are they brain dead?? These people should be crowned the worlds stupidest and most idiotic people. A RAT has a higher IQ than these victims.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • Do you both really have to be so rude? Some elderly people might just get really worried when they get a call from a "fraud department", and just go along with it, it doesn't mean they're stupid or deserve it.
  • wizk1
    wizk1 Posts: 911 Forumite
    Part of the Furniture 500 Posts
    It's not rudeness. Just common sense!
  • ElkyElky
    ElkyElky Posts: 2,459 Forumite
    Do you both really have to be so rude? Some elderly people might just get really worried when they get a call from a "fraud department", and just go along with it, it doesn't mean they're stupid or deserve it.

    I can understand elderly people falling for this scam.. the type who are really old and frail, who don't know what a PIN is, let alone how to use one. Fair enough. I've seen some elderly people myself, in the bank who whip out their pin number from a piece of paper in their bag (despite the cashier saying she should never do that).

    By any means, elderly people who have problems with the Chip & Pin system should really be given a Chip & Signature card, perhaps automatically when they reach a certain age.

    Since the day this scam started operating, you can be sure that they've been able to scam people of all age groups. Every bank statement I've had, there is always a section stating "Don't reveal your pin, even if you get a phone call from people claiming to be us". Banks are constantly telling us not to reveal our pin in any circumstances.
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  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 22 October 2009 at 6:46PM
    An awful lot of people are still very trusting which is not a bad thing.

    Two things omitted from MSE advice are:

    1. Why let them have your PIN with Credit Card, if there's an alternative - Chip & Signature? No PIN = No cardholder liability.

    2. The most efficient way of protecting yourself from application fraud (ID Theft) is by forcing anyone who wishes to steal your ID to show their hand (click here).

    Note: You don't have to be elderly or disabled in anyway to obtain a Chip & Signature Card. If you merely have trouble remembering a PIN (a seldom used), or you don't feel safe using a PIN, then get yourself Chip & Signature Cards
  • TFD_2
    TFD_2 Posts: 907 Forumite
    The bank should try this themselves. If the customer agrees to hand the card over, then they should have the facility withdrawn.

    These stupid people cost the rest of us a lot of money...
  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    Its easy to think "they must be stupid" but as anyone with elderly relatives will know some people get more trusting and less able to discern such issues.

    Take a read of

    http://www.thinkjessica.com/

    If you want some examples

    I know with some relatives of mine who ask whenever they get a letter saying "it'll save them money" they check if its true. Even when explained that its just someone trying to sell them something they say "but its from BT why would they lie."

    Martin
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
    Debt-Free Wannabee Official Nerd Club: (Honorary) Members number 000
  • !!!!!!. Some people panic and dont know if they do this it will screw them over.

    Yes to me, I would never think about doing this but these people are targeting others that dont think this is a scam! Young and old can fall for this!

    As they say 'See the person not their age'
  • wizk1
    wizk1 Posts: 911 Forumite
    Part of the Furniture 500 Posts
    MSE_Martin wrote: »
    Its easy to think "they must be stupid" but as anyone with elderly relatives will know some people get more trusting and less able to discern such issues.

    Take a read of

    http://www.thinkjessica.com/

    If you want some examples

    I know with some relatives of mine who ask whenever they get a letter saying "it'll save them money" they check if its true. Even when explained that its just someone trying to sell them something they say "but its from BT why would they lie."

    Martin
    I agree it's very unfortunate when the trust of vulnerable is exploited by scammers, but there is still never an excuse for divulging a PIN number!
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