Approved Food - general discussion thread

sellercheckuk wrote: »

Would you believe it! I have just received a "Your Order from Crags Cash and Carry has been Dispatched" email.

Whenever I got a despatch email I had my order the next day, fingers crossed you get yours tomorrow!

sellercheckuk wrote: »

Thanks for that.
The good news is that a parcel is on the way to me and I'll be at home tomorrow.
The bad news is that so is some more snow tonight (which no doubt will hold up DHL deliveries) and I'll be out all day Monday and Tuesday!

Is there anywhere they can leave it in your absence? I sent them a message via the online tracking site asking them to leave it at the back of the house if I wasn't at home, the status briefly changed to 'security check' and the next day my parcels were there.

frosty wrote: »

I ordered nearly 3 weeks ago and I still havent received my order.I know they are really busy,I received an email today and over half my order is out of stock,its such a shame because the prices are fab,I dont think I will order again.

Frosty, why on earth didn't you just phone up as soon as you got the email and talked with them about substitutions?
Many of us have said this on the other thread (and possibly this one) including Dan. I just can't for the life of me understand why you are saying now that you aren't going to use them again when you had the option of phoning and getting what you were happy with???

I phoned last week and ended up with a bigger order than I'd ordered in the first place ...

:j Not only did I finally get my order from three weeks ago, but the one I placed on Monday came at the same time! So one took 3 weeks and the other 3 days There were quite a few items out of stock, which I did expect. I wasn't 100% happy with the substitutions for pork cracklings and lloyd grossman sauce, as it was tikka masala that I had ordered it would have made more sense to substitute extra korma rather than tomato and chilli, but it's no biggie! Also the pork cracklings are tiny bags rather than the much bigger ones ordered, but given my addiction to crackling it is maybe a good thing they are only small bags hehehe. I ordered 20 minute bars and only got 19...hmm maybe the packer got the nibbles lol I have to say all in all I am delighted, everything was very well packed, nothing damaged or squashed! Thank you very much Dan and the team at Approved Foods! :T I look forward to many more parcels in the future.