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Claim back any unfair bank charges! Article Discussion Area

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Claim back any unfair bank charges Article

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  • Quick question,

    After a long and painful relationship with a National bank, and having defaulting on a few loan payments for £3500 due to illness, they now have me over a barrell for the for the princely sum of over £7000, due to interest and the such like. Does this sound right?

    Further details can be supplied.

    Cheers

    Evil Dr Z
  • sashacat
    sashacat Posts: 821 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    thanks for the article Dave Smith, my daughter is going for 6 years of charges with HSBC...should be thousands
    Wombling £457.41
  • tempest42
    tempest42 Posts: 96 Forumite
    What can I say - I followed their advice and won - Halifax backed down - anyone considering this should follow their advice, and well done Dave Smith.
    Start : 10-Dec-2005 £190,484.49 / 30-Jan-2006 £121,813.52
  • does this also apply to credit card companies? If so, should I follow exactly the same procedures?
  • cheddar
    cheddar Posts: 567 Forumite
    Part of the Furniture 500 Posts Photogenic Combo Breaker
    I'm in the process of starting this with Natwest! Must have had about £2500 worth of charges in the last 6 years! :O
  • hhobba
    hhobba Posts: 100 Forumite
    Hi there. I am a student banking with Natwest. I purchased an item using Direct Debit from PayPal for £4.50 on the 22nd Feb, and the charge was not debited until the 28th Feb. During this time my funds became insufficient for this £4.50, although I did attempt to remedy this by being transferred £25.00 from a friend's account which I thought would only take 1 day. This £25.00 came into my bank on the same day that my £4.50 PayPal was taken out, although apparantely the £25.00 did not count as part of my balance since it has to be at least 1 working day in advance to count. So I was still "insufficient" for the £4.50.

    I have been charged £38.00 in total (I think that includes the £4.50) for this.

    Since I am in Scotland, can I contest this? Can someone point me to a piece of legal document which I can read to Natwest on the telephone so they are perfectly aware of what I am saying? Even the name of a document I can reference.

    Any help is SO much appreciated. Thanks!!!
    "You're only given a little spark of madness. You mustn't lose it."
  • randombob
    randombob Posts: 7 Forumite
    Does all this apply to fees charged by credit card companies if, for example, you make a late payment?
  • dchurch24
    dchurch24 Posts: 1,219 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yes it does. Or indeed anywhere where you have been penalised for breach of contract.
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    A couple of phone calls and a visit to the bank and I had the £1 transaction fees for using my debit card abroad refunded by Lloydstsb. I wasn't aware of the charge and if I had known wouldn't have used the card when I did so many times. Some of the transactions were for less than £10 (I had just run out of cash and no machine around) so £1 a time was a bit steep.
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • wackyraces
    wackyraces Posts: 106 Forumite
    I was recently charged £30 by my mortgage company Alliance and Leicester. I wrote a cheque to make an overpayment and transferred money from a savings account to my current account at the sametime. Unfortunately the money did not arrive into my current account fast enough. I rang the bank, who agreed to return the cheque unpresented. Alliance and Leicester then received the cheque back. I informed them what had happened and they presented the cheque again. I was then informed that I would be charged £30 for this.

    Am I eligible to complain about the charge and try to get a refund?

    Thanks.
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