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'winfixer' should I click on it?

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Help!!!

Something's gone wrong.
Technical stuff (!!!) -- point 'arrow' at ,say a web address (on MSE) the 'egg timer'
comes on, then nothing happens. Can't scroll up or down. Just sticks.

Go to the Start to switch off, but this box appears - 'problem install winfixer'.
I KNOW there's a problem, but before I can read the info on 'winfixer' it disappears.

This problem has only started in the last couple of days. Only item I've downloaded, a few days ago, is the updated version of Google Earth. Could this be anything to do with prob?

Is winfixer ok? Advice appreciated - in simple terms please!!!!!!
:grouphug: A smile, a 'please' and a 'thank you' cost nothing



«13

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    That gum you like is coming back in style.
  • MickKnipfler
    MickKnipfler Posts: 1,983 Forumite
    NO NO NO......I was infected for months....see bleepingcomputer.com
  • Don'tskipit
    Don'tskipit Posts: 1,652 Forumite
    Thank you both.

    And thank goodness for MSE. I'm so glad I have this site to ask advice.

    But what should I do to solve problem???

    Thanks again
    :grouphug: A smile, a 'please' and a 'thank you' cost nothing



  • MickKnipfler
    MickKnipfler Posts: 1,983 Forumite
    Do you keep getting pop ups?
  • Don'tskipit
    Don'tskipit Posts: 1,652 Forumite
    penrhyn wrote:

    Hi .

    Looked at this site. Advice again please - should I click on to 'xoft spy' ?

    I'm a bit paranoid about clicking on to anything at the moment.
    :grouphug: A smile, a 'please' and a 'thank you' cost nothing



  • Don'tskipit
    Don'tskipit Posts: 1,652 Forumite
    Do you keep getting pop ups?

    Yep. Especially in the last week or so.

    Maybe something else, other than Google Earth, that I've downloaded and forgotten about?

    PS
    Pop up blocker is on
    :grouphug: A smile, a 'please' and a 'thank you' cost nothing



  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    You may well be infected with something nasty.

    Have a look at this thread for more help. It was put together by the techie experts.

    http://forums.moneysavingexpert.com/showthread.html?t=133269
    That gum you like is coming back in style.
  • MickKnipfler
    MickKnipfler Posts: 1,983 Forumite
    OK< firstly I'm not an expert so if anybody know more than me, please jump in.
    I kept getting pop ups inviting me to load Winfixer. Once you get that you're already infected. Apparently, if you go to the Winfixer site, you can load their software. The lead you to believe that this is actually good for you PC, in fact it isn't, it's spyware. Do dupe you though, it will occasionally pop up a nice little screen to give you confidence that it's actually doing something - steer clear.....

    So, how do you get rid of it....apparently, with great difficulty unless you have the right tools. I suggest you look here: http://www.bleepingcomputer.com/forums/forum22.html The guys on that site were a great help to me.

    Basically you need 2 tools that you can download freely from the internet. The first is called "hijackthis". From what I understand, it checks/scans you PC (particularly the "registry" - whatever that is...)and produces a logfile. If you then post the logfile on the above site, the experts there will tell you what to do.

    It's likely that you will then need to load a second utility called "killbox". It is important though that you print their instructions out first and COPY THEM EXACTLY. Killbox can do your machine more harm than good in the wrong hands. I on't want to frighten you because I found the whole process reasonably straightforward. If in doubt, get an expert to help you.

    Once again, I'm not an expert. I have simply had the same experience....

    Good luck.....
  • alared
    alared Posts: 4,029 Forumite
    Don`tskipit

    Don`t do anything for the mo,if you bear with me,I`ll post how to get rid of Winfixer for free
  • sicker
    sicker Posts: 1,370 Forumite
    1,000 Posts Combo Breaker
    Is it worth doing a system restore to a couple of days ago or would that not help? Like you I'm not a 'techie' but would try this as a last resort.

    John
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