Had a letter from a DCA

blondie46 wrote: »

I had a letter from these people yesterday saying Nat West had passed my 'alleged' debt onto them. I also hada letter from Nat west saying they had passed the debt on to AG. This seems strange to me because Natwest had passed the debt on to Apex of Stratford upon Avon some 3 or 4 years ago!!! :mad:
In 2009 I had real money problems and applied, and got, a DRO. This debt that AG claim I owe was listed on the DRO, so why are they asking for payment? I though after 1 year the debt were automatically written off. I have ignored their letter, so will wait and see if there are any more .....

Your Address

Date:

Creditors Address.


NOTICE: Pursuit of a debt included in a Debt Releief Order. Do not ignore this letter. You must cease collection activity IMMEDIATELY.

Dear Sir/Madam

Account No: 4563210025897412

You have contacted us regarding the account with the above reference number, which you claim is owed by ourselves.

I would point out that the account was included in my Debt Relief Order which commenced on <date> and finished on <date>.

Consequently, the debt in question is no longer my legal responsibility.

ALL contact regarding the debt MUST be addressed to the Official Receiver's Office dealing with the case.

The address of the Official Receiver is below.

<Address of the OR.>

A copy of the DRO is enclosed for your convenience.

Please note that the Official Receiver has requested that all future contact from your company regarding these accounts is reported and forwarded to themselves, and that continued contact with myself may result in Official Receiver taking enforcement actions against your organisation.

Please also note that we are familiar with the ‘Office of Fair Trading Debt Collection Guidance’ which states that it is unfair to send demands for payment to an individual when the debt is not due.

In not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods.

Furthermore, ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.

In addition, your continued telephone calls are in breach of the Office of Fair Trading guidelines. If you continue with them after the receipt of this letter an official complaint, together with a log recording the times and frequency of the calls will be passed both to that office and to the Trading Standards office.

This type of debt collection method is contrary to the Consumer Protection from Unfair Trading Regulations 2008, in that it is intended to cause alarm and distress to the recipient.

Your methods will not be tolerated.

A formal complaint will be submitted to the relevant authorities. This will be relevant to questions of your fitness to hold a licence under the Consumer Credit Act, whether or not it results in a prosecution.

Take further note that continued telephone calls after the receipt of a request not to call may constitute a criminal offence under Section 127 of the Communications Act 2003.

We await your written confirmation that this matter is now closed.

We look forward to your reply.

Yours faithfully





Mr A N Other