Sudden problem - Thanks not working

Bogof_Babe · 15 October 2010 at 9:12PM

What's an Ajax call?

Thanks for getting involved in trying to sort this out Ian. Not what you had planned for a Friday night eh?

Would it help if you log in as me and test it? Let me know if you need me to log out and I'll PM you my password.

Outer_Limits · 16 October 2010 at 12:23AM

There are some other thanks problems.

Whole pages of my thanks have been disappearing over the last few days, other times just one out of the page goes.

Last couple of nights, the first thanks on a page freezes the machine for a couple of minutes, then it gets going again.

For quite a few days Penny and I have had a weird page come up on random thanks. We click over 'thanks' and a huge page, more or less top to bottom of screen appears. It's in portrait, not landscape, and is full of gobbledegook text.
After it has appeared my machine runs really slowly.

Jansus' thanks aren't working either.

I'll thank this thread but can't guarantee they'll stay!

ceridwen · 16 October 2010 at 7:54AM

I think I know where my own problem lies - and am trying to recall where I saw the instructions about how I can change my MSE page format - which I think might solve it.

When the MSE Forum changed the default setting a few weeks back now as to the way we view the Forum pages I decided I preferred the "old look". I spotted the instructions as to how we could change the default setting to swop back to the old look and did that.

Only darn trouble is that I cant recall where I saw those instructions - so that I can put the process in reverse and revert to the new MSE Forum default setting.......

Anyways - I've sent a PM to MSE telling them that this is what I think my own problem might be and suggesting that they should look into whether that is the cause of it for other people too.

I think some MSE bod has made an amendment to the look of the MSE forum pages and overlooked the tiny step about making sure we can still hit the thanks button.???????

(I'm looking at this on white pages - the new default ones are green if I recall aright). Yep - just checked - ie the default setting look has green borders/green on the left side. Now I'm logged back in (on my old page appearance again) its white all the way round.

fermi · 16 October 2010 at 8:14AM

ceridwen wrote: »

I think I know where my own problem lies - and am trying to recall where I saw the instructions about how I can change my MSE page format - which I think might solve it.

When the MSE Forum changed the default setting a few weeks back now as to the way we view the Forum pages I decided I preferred the "old look". I spotted the instructions as to how we could change the default setting to swop back to the old look and did that.

Only darn trouble is that I cant recall where I saw those instructions - so that I can put the process in reverse and revert to the new MSE Forum default setting.......

Anyways - I've sent a PM to MSE telling them that this is what I think my own problem might be and suggesting that they should look into whether that is the cause of it for other people too.

I think some MSE bod has made an amendment to the look of the MSE forum pages and overlooked the tiny step about making sure we can still hit the thanks button.???????

(I'm looking at this on white pages - the new default ones are green if I recall aright). Yep - just checked - ie the default setting look has green borders/green on the left side. Now I'm logged back in (on my old page appearance again) its white all the way round.

I just switched back to the "old look" forum style to test, and now have the same problem with the thanks button.

So is everyone with a problem still using the "old look" forums?

fermi · 16 October 2010 at 8:20AM

ceridwen wrote: »

Only darn trouble is that I cant recall where I saw those instructions - so that I can put the process in reverse and revert to the new MSE Forum default setting.......

Click here ----> Edit Options

Then scroll down and change this option:

And Click the "Save Changes" button.

fermi · 16 October 2010 at 8:23AM

fermi wrote: »

I just switched back to the "old look" forum style to test, and now have the same problem with the thanks button.

Now back on the "New Look", and the thanks button works again.

Bogof_Babe · 16 October 2010 at 8:35AM

That's got it sorted fermi, you're a star! Not too keen on all this green but I suppose if I want to keep thanking I'll have to get used to it.

fermi · 16 October 2010 at 8:44AM

Bogof_Babe wrote: »

That's got it sorted fermi, you're a star! Not too keen on all this green but I suppose if I want to keep thanking I'll have to get used to it.

I didn't like it at first, but you soon get used to it.

In fact, when I go back to the old version now, it looks awful to my eyes.

I know it's not a priority for the MSE team, but hopefully fixing the old style to get the thanks working again will be fairly simple for them if they can spare the time?

ceridwen · 16 October 2010 at 8:56AM

YAY!:beer:

...and I'm a computer ignoramus......:D

Well - at least it looks like MSE now know what the problem is.

So - THANKS - Fermi for telling me how to swop back to new MSE look.

Bogof_Babe · 16 October 2010 at 8:59AM

Don't know if it's because I'm on a netbook with a tiny screen but the top is very muddly. The link to "abuse" is almost superimposed over the New Posts tab.

But I can live with that, thank goodness the main problem is sorted.

Maybe they are trying to wean everyone off the old look so that they don't have to maintain it any longer.

Sudden problem - Thanks not working

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