Flight changed to airport in different country.... expedia.com.au

Thats awful! .. have they offered to pay for a connecting flight from paris to london?.... i also booked flights LHR - LAX ..im just hoping they dont call me!

Sorry i didnt have any "advice"

I'm also going next May, but im going with NWA ...are they all part of the same group? perhaps ask if you can be transfered onto a NWA route.

According to a posting over on the Dibb http://www.thedibb.co.uk/forums/showthread.php?t=249099 Air France will not move you onto a NWA flight so it looks like a Via Paris to original booked airport.

richardw wrote: »

Yes it is called the www.skyteam.com alliance and they are doing a good number of codeshares, your flight may have a NWA flight number, but it may be operated by an Air France aircraft.

Not sure if they could be persuaded to give a free stopover in NYC for those that want to do LAX-NYC-LHR instead of LAX-LHR.

From past experience of re-routes on cancelled flights, if you are booked on an AF code, you will be stuck with either flying via CDG, or getting a refund. If on a Northwestern codeshare with tickets issued on NWA stock, then you would have more chance of a re-route other than via CDG.

Getting a stopover in NYC (or anywhere else for that matter) won't be accepted unless the original ticket conditions allowed for this. Also as the tickets were bought via Expedia Australia, the negotiating of a re-route or a change would be through them. Usually Expedia work to the path of least resistance, i.e. whatever the airline in question says. You may have to work at them a few times to get a re-route or a stopover if you are entitled to one.

MORPH3US wrote: »

Hi guys,

I booked a bargain £200 flight from Heathrow to Vegas a few weeks back when it was on HUKD with Expedia.com.au

Have had an e-mail this morning to say that the Los Angeles to LHR flight has been cancelled and they have moved me onto a flight that goes Los Angeles to Paris....

How the heck can they change me from a flight to London to a flight to Paris... bit of a difference there.

Anyone know what my options are?

Can I make them change me back onto a London flight?

Can I make them also get me a Paris to London flight if I do have to change?

Will I have to cancel the flights altogether?

Cheers

M

I have had that email and this is what I did.

I contacted Air France (0208 7828112-from SayNoTo0870) and asked why my return flight had been routed to only Paris
He said that the computer automatically re-routes cases like this BUT is not clever enough to add the (required) connecting flight to LHR :rolleyes:
He said he could manually do that now and was about to proceed to book a connecting flight from CDG to LHR.

I queried what my options were and if there were any direct flights from the West Coast USA.
He said there would not be any direct flights and I would have to connect via AMS or Paris.

I then asked, as I was having to change in Paris if I could stop over.

NOW HERE's THE GOOD BIT.

The agent said that a stopover would change the cost of the ticket (ie. more money).
[a stop over is when you stay at the connecting airport for more than 24 hours]

BUT

he could arrange it so that the connecting flight was just less than 24 hours later.
[if there is less than 24 hours between connecting flights, this is NOT classed as a stopover and is FREE]

SO

He altered my return flight so that we arrive in Paris at 11:00 AM on the Friday and then leave again the following day at 10:00 AM

So we get a free one day stop in Paris.

AF 065 15:30 Los Angeles, Los Angeles Intl (LAX) CA - Usa - Terminal 2
11:00 Paris, Charles de Gaulle (CDG) - France

AF 1280 - Tempo
- 10:00 Paris, Charles de Gaulle (CDG) - France - Terminal 2E
10:15 London, Heathrow (LHR) - United Kingdom





I'm going to ring back later to see if Air France will pay for the hotel, but I doubt it.