telewest bargain - better package for cheaper now that its owned by virgin!!!

ladyh667 wrote: »

those who have ntl/telewest will know its recently been taken over by virgin

As I understand it, NTL took over Virgin, not the other way round, but get to use the Virgin brand.

From THIS thread
If you're a Virgin Media customer (the renamed NTL/Telewest)

From THE REGISTER "NTL confirms Virgin Mobile buy-out"

if you can get through on the phone.........i just spoke to 2 different people and then they sent me to a third and i was on hold for 25 mins (had to ring off)......now been on hold again for 10 mins so far all at 5p a min:mad:......



sorted after waiting at lease an hour now got 3 for £30 TV Size Xl Broadband Size M and free evening /weekend calls

ladyh667 wrote: »

those who have ntl/telewest will know its recently been taken over by virgin

the other day i phoned up to downgrade my supreme package as i'm out of work, and i was told i could actually have the same package with 4 mb instead of my existing 2mb broadband for almost a tenner cheaper a month!!

so everyone should give them a call, i'm sure they will change everyone over at some point but you could save money right away!!!

i know its not technically a freebie, but i guess its free money!!

I would just like to say a HUGE thank you for this thread. I have just contacted them, was on hold for 45 minutes but boy was it worth it.

I started by saying that they either had a VERY long queue of people wanting to leave them or that we were at the bottom of their list of priorities when it came to answering calls. Very nice call handler apologised profusely said we were certainly not at the bottom of the list and that they were just very busy and even admitted that alot of it had to do with the loss of certain channels. I then said I had been considering switching to SKY for some time but with the loss of Sky 1, it was now even more of a possibilty unless he could come up with something to make me stay.

I have been with them for about 8 years and currently pay 72.25 per month

Line Rental - 11.00
Talk Unlimited - 14.00 (unlimited calls 24/7 to any UK landline - we use the phone ALOT)
TV (XL Package) - 20.50
4mb Broadband - 25.00
Call Bar (so son cannot ring mates mobiles) - 1.75

I NOW get the whole lot, exactly as is, for
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wait for it
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41.95 - saving me 30.30 per month.

So THANK YOU THANK YOU THANK YOU.

Just to let you all know, I'm an ex-NTL customer - paying £24.99 a month for phone (weekends/M) and 2mb BB. Rang up the other week, asking if I could switch to Virgin's £20 equivalent, even though I knew the Ts & Cs stated that existing customers could only switch if adding a service (I was going to upgrade to include L TV for £30, but I'm not going to now due to the lack of Sky stuff). I was told that I could possibly get a discount, at least, but couldn't switch at the time as they needed to talk to my fiance.

So today, he rang up... and was offered a £19.95 deal, including the same BB and an upgrade right the way up to XL phone! Just like I now notice one of the posters above got! I couldn't believe it, I didn't expect that!

right i was on telewest 3 for £29 2mb bb (m), starter tv (m), phone free weekend calls(m). Didn't use the phone or tv so now just on 2mb bb for 9.99/ month. No tie in and it is for a whole 12 months! Was offered 2mb bb, tv xl, phone xl for 19.99 but didn't want this as hardly use the phone and don't really watch much tv. Told him I want to keep the TV box for freeview but the guy said that is not available without phone! This is the 2rd retentive guy that has told me that so I guess it must be true. I know people on here like Swami who have TV L plus 2mb bb for 9.99 so I am a bit miffed at this as I wanted to keep the box for teleport replay.

But I will use VoIP and get a cheap Sky dish for ~60 quid for the free channels so should all work out OK!


£9.99/month 2mb bb for 12 months no tie in!