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Free Identity Fraud Protection

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  • I burn my documents, There's no better way of destroying your documents and keeping them away from prying dodgy geezers!

    I have now checked my reports with all the agencies, and at freebie credit report website annualcreditreport.co.uk, and no dodgy accounts or searches, so burning is clearly the answer! Though make sure you burn your reports in an appropriate place!!!
    Cheap is good but free is best!
  • Hi All,

    I wonder if anyone could advise on a very strange occurrence. Our Headquarters based in Holland received a phone call this morning from someone pretending to be our local Managing Director... The caller asked for Financially sensitive data to be emailed to a hotmail account which was in the name of our MD, i.e. joe.bloggs@hotmail.co.uk

    The secretary put the caller through to the group finance director who obviously didn't recognize the caller as being our MD... after the phone call the group finance director rang the real MD to inform him of this strange situation.

    If anyone has any ideas of what we should do next that would be great.
  • I have seen a bit on the web about small business ID fraud, when researching identity fraud.

    The following Companies House url may be of help:

    http://www.companieshouse.gov.uk/pressDesk/archive/recent10.shtml
    Cheap is good but free is best!
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Update on #39

    Beat ID Fraud

    ID Theft - What ID Theft?

    The above system should work for SME's too, if it's their wish.
  • I had my wallet stolen recently and found that within minutes of me realising it was stolen and reporting it to Barclays, someone had used my debit card and taken £1,600 from shops and ATMs in four transactions. I was astounded at the speed, but worse still Barclays are refusing to refund the money, even though I had reported my wallet stolen, because they say that it is my responsibility to protect my PIN. I have no idea how the thieves knew my PIN, and Barclays have no suggestions how either. The only other time I used my card that day was around an hour before in the same area, in a cafe where I had punched in my PIN to pay the bill only to be told the machine was not working and I should pay by cash, which I did. Going back there I can't work out which cafe it was because there are so many cafes off Oxford Street. But it enrages me that I have no way of protecting myself. I remember maybe a year ago paying for a bill in a cafe called the Blue Mountain Cafe, and when I punched in my PIN it printed out on the receipt!! The owner of the place, quickly ripped out the paper and handed it to me and told me the transaction had gone wrong - but it just shows that there is no protection at all of this happening to us anywhere. Has anyone else had this experience - and what can we do if the banks are pushing the liability on us, when their PIN system is hardly high-security?
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Redfish.

    This appeared in The Financial Times - 5 January 2007,

    The good news first:

    "
    The banking code has a very clear stance regarding card fraud. It says that the onus is on card providers to prove that the customer has acted negligently rather than the other way around.
    “As long as the customer has not acted negligently or fraudulently, then they are entitled to a full refund,” says Apacs, the UK payments association.""

    And the not so Good News:

    Customers Are Guilty Until Proven Innocent!

    You may like to move your posting to:

    Credit Card Fraud - Have You Been Done Recently.


    Best of luck - get the press involved.
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Redfish wrote:
    I had my wallet stolen recently and found that within minutes of me realising it was stolen and reporting it to Barclays, someone had used my debit card and taken £1,600 from shops and ATMs in four transactions. I was astounded at the speed, but worse still Barclays are refusing to refund the money, even though I had reported my wallet stolen, because they say that it is my responsibility to protect my PIN. I have no idea how the thieves knew my PIN, and Barclays have no suggestions how either. The only other time I used my card that day was around an hour before in the same area, in a cafe where I had punched in my PIN to pay the bill only to be told the machine was not working and I should pay by cash, which I did. Going back there I can't work out which cafe it was because there are so many cafes off Oxford Street. But it enrages me that I have no way of protecting myself. I remember maybe a year ago paying for a bill in a cafe called the Blue Mountain Cafe, and when I punched in my PIN it printed out on the receipt!! The owner of the place, quickly ripped out the paper and handed it to me and told me the transaction had gone wrong - but it just shows that there is no protection at all of this happening to us anywhere. Has anyone else had this experience - and what can we do if the banks are pushing the liability on us, when their PIN system is hardly high-security?

    Contact MoneyBox ASAP: MoneyBox.


    Some banks and card firms are getting tough with victims of fraud seeking a refund of stolen money.
    Until recently full refunds have been given swiftly and in full. Now some customers are finding they're either being refused a refund or only being offered a proportion back.
  • Hello, can anyone offer advice on this situation. I have friends- they are pensioners, living in Portugal. Recently they were victims of theft & had bank cards & related information for their UK bank account stolen. The thieves withdrew all their money, aswell as the overdraft limit, leaving my friends with a GBP5000 bill to pay from their monthly pension. The UK bank concerned have refused to "help" my friends out & have insisted they pay off all the debt. They are old & have little enough money as it is, having moved to Portugal so their frugal incomings go further. Surely it cannot be right that they are twice victim, once to theives & once to big business? Does anyone know what recourse they may have to change the banks' mind? The theft has been reported to Portuguese law enforcement & is still under inverstigation with the courts. meanwhile, my friends are paying back the debt each month.
    Any suggestions /help would be gratefully received. Thank you.
  • James
    James Posts: 2,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Sickening.

    I presume they withdrew their money by forging their signature. If this is the case they should be re-imbursed in full.

    If the crooks used their PIN or PINs then email this link:

    Let Us Take on your Chip & PIN Fraud Case.

    I tell this story to the above link anyway.

    I wish them all the best.
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