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Coventry BS Log In

13

Comments

  • savetilibleed
    savetilibleed Posts: 1,363 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    evenasus wrote: »
    I do use KeePass to keep all my account login details on. So many, I haven't a hope of remembering them.
    The very reason I use it, and for things other than banking too.
    evenasus wrote: »
    I don't though, use the facility to automatic logins. I only ever enter the web page into the browser manually.
    I do use that now mostly now that it works properly on version 2 (it didn't on version 1x).
  • edda
    edda Posts: 1,057 Forumite
    500 Posts
    The grid cards are credit card size and have an issue number and issue date on (month and year).

    The earliest I heard someone having one was 7th January - to be used 7 days later. Not everyone has got one yet.

    If one gets lost on its way to you, you won't know about it until you try to log in - grid card characters are asked for instead of the memorable info. But you still keep your password.

    If you don't have a grid card (or lose it), you can log in as far as you can and then click "No grid card?" - one is sent in the post (or just phone the Coventry).

    Hope this isn't the way others banks / b. socs are going - more accounts - more cards to add to the card readers (for authorisation online) we have around the house!
  • Stompa
    Stompa Posts: 8,379 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Could this include pssword manager or passcode protected database prpgrams like KeePass?? I'm guessing so as the impending issue of their grid card will negate the use of such a program for Coventry BS.
    I can't see that it would include programs like Keepass. I imagine they're trying to deter the use of account aggregators because they'll fail once grid cards are rolled out, causing customers to get locked out of their accounts, which would make more work for the Coventry.
    Stompa
  • alanq
    alanq Posts: 4,216 Forumite
    1,000 Posts Combo Breaker
    edda wrote: »
    Hope this isn't the way others banks / b. socs are going - more accounts - more cards to add to the card readers (for authorisation online) we have around the house!

    Skipton BS was using them before the Coventry BS.

    Blog re Coventry BS Grid Card.
    http://blog.rlr-uk.com/2010/02/coventry-building-society-grid-card.html
  • savetilibleed
    savetilibleed Posts: 1,363 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Stompa wrote: »
    I can't see that it would include programs like Keepass. I imagine they're trying to deter the use of account aggregators because they'll fail once grid cards are rolled out, causing customers to get locked out of their accounts, which would make more work for the Coventry.
    I sent a secure message to Coventry asking whether KeePass was such an account. This is their answer sent today (Sunday):

    Thank you for your message.

    This service falls within the definition of aggregated accounts service and as such this may leave you liable for any fraud on the account as you have provided your security details to a third party.

    Further once the grid cards have been issued to all customers, you will not be able to use this service. Grid cards are unique to The Coventry.
    While we understand the convenience of using such a service we are sure you agree that security is of the utmost importance.

    Should you need any further help, please contact us. We aim to answer your enquiry within two working days.

    I'm damned if I can see how I have provided security details to a third party. KeePass is in my control, I'm only using a facility.
  • Jake'sGran
    Jake'sGran Posts: 3,269 Forumite
    westv wrote: »
    Why close the account just becaause there was a problem with the log on?

    I have just closed the two that we had partly because of their awful log in requirements. Their rates are not great and I have found better accounts.

    I bank on line a lot and hate dealing with messy log in procedures e.g. TESCO.

    The easiest is EGG and SMILE too. No problem no hassle.

    So, why not close an account when the login is just too messy or unreliable?
  • Jake'sGran wrote: »
    I have just closed the two that we had partly because of their awful log in requirements. Their rates are not great and I have found better accounts.

    I bank on line a lot and hate dealing with messy log in procedures e.g. TESCO.

    The easiest is EGG and SMILE too. No problem no hassle.

    So, why not close an account when the login is just too messy or unreliable?

    But the more annoying procedures are usually so for a reason, namely that they are more secure. If someone managed to activate a keylogger on your computer and it captured just a single login to Egg they could log in as you and move funds to their own account. That's because Egg makes you type in your whole password when you log on and doesn't require the use of a card reader when setting up payments. By contrast, with Tesco, even if a key logger was activated it would need to see at least two logins before it could work out your password and even then the hacker could only withdraw funds to accounts you had previously set up, making it rather pointless.

    Mark
  • evenasus
    evenasus Posts: 11,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Jake'sGran wrote: »
    So, why not close an account when the login is just too messy or unreliable?

    The more secure the login, the safer I feel.

    I feel much more secure using online banking when I use the Barclays and Nationwide pinsentry/card reader than I do other with other institutions, where just entering purely username/password details is required.
  • Red_Ant
    Red_Ant Posts: 75 Forumite
    I received my grid card today. Although it doesn't look as complicated as the one I have to use for Skipton BS, it's still a step backwards in terms of security IMO. Those of us that rely on Internet banking often need to use such a facility whilst away from home - and that means carrying the grid card in a wallet, alongside debit cards etc.

    There are far better security processes available - e.g. the Santander or Lloyds one-time passcodes using calls or text messages to pre-defined telephone numbers.

    I guess it is no worse than the Barclays onerous need for a card reader to log in to view an account though.
  • pfr_2
    pfr_2 Posts: 2 Newbie
    I also received the card recently.
    The blurb with it says that it contains a random set of numbers that cannot be found elsewhere - CBS obviously live in a photocopier-free world.
    Moreover the card was sent stuck to a letter with my name and address and no tamper-proof devices so I have no idea whether it's been compromised by copying already.
    A call to CBS elicited the response that anybody would also need to pass the other 2 layers of security, but there wasn't a satisfactory answer to my assertion that they'd just potentially removed the third.
    Swapping questions that only I know the answers to and carry in my head with a password that needs to be written down - and has been written down for you on the card - makes no sense from a security standpoint at all.
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