The Mystery Shopping thread - IX

ukmonkey · 7 July 2009 at 12:40PM

lisainglasgow wrote: »

Well I have now sent a PDF to RE of the briefing notes which do not mention the mysterious salad at the Spanish place. We will see - I want paid!!!

If they refuse to pay you, tell them that you withdraw permission for them to use your report.

I'd then contact the restaurant's head office and try and get in touch with whoever is in charge of Mystery Shopping, and explain what has happened. Ask them whether your report has been passed to them or not (if so, then you have RE for breach of contract IMO), and also ask them whether they have paid RE for the particular visit.

Try and embarrass them into making RE pay you.

Also, you never know, but this may force them to re-consider which company to use to MS their restaurants.

ukmonkey · 7 July 2009 at 12:43PM

Matt567 wrote: »

Hey guys,

Would someone mind pm'ing me to tell me how to add new clients to ABAi

Thanks in advance

Matt T

Awww Matt, come on man, seriously, this was discussed only yesterday!

Do you know the web address for ABAi?

If so, go to google, then do a search for:

site:

followed by the website

e.g

site:www.moneysavingexpert.com

http://www.google.co.uk/search?hl=en&q=site%3Awww.moneysavingexpert.com

HTHs.

TractorGirl327 · 7 July 2009 at 1:46PM

ukmonkey wrote: »

MS Logger is now ready for use ("About bloody time" I hear...):

[STRIKE]http://rapidshare.com/files/252924895/MS_Logger.xls.html[/STRIKE]

New link at 0954hrs: http://rapidshare.com/files/252930156/MS_Logger.xls.html

There is a download limit of 10, so when it stops working, please post on here to let me know and I'll do another linl.

I'm having a play with it, but at the moment it will only let me enter a round number of £ in the outgoings section? Is this deliberate?

TractorGirl327 · 7 July 2009 at 1:50PM

ladyxbird wrote: »

Does any one have a contact e mail address for Gap?

Try [EMAIL="ShopperAssignmentsUK@Gapbuster.com"]ShopperAssignmentsUK@Gapbuster.com[/EMAIL]

ukmonkey · 7 July 2009 at 1:52PM

TractorGirl327 wrote: »

I'm having a play with it, but at the moment it will only let me enter a round number of £ in the outgoings section? Is this deliberate?

No, it's not Tg, let me check. 2 mins.

lisainglasgow · 7 July 2009 at 1:56PM

ukmonkey wrote: »

If they refuse to pay you, tell them that you withdraw permission for them to use your report.

I'd then contact the restaurant's head office and try and get in touch with whoever is in charge of Mystery Shopping, and explain what has happened. Ask them whether your report has been passed to them or not (if so, then you have RE for breach of contract IMO), and also ask them whether they have paid RE for the particular visit.

Try and embarrass them into making RE pay you.

Also, you never know, but this may force them to re-consider which company to use to MS their restaurants.

Thanks for the advice. I have heard nothing back from them as yet, but they are probably out MS'ing on their lunchbreak! :rotfl:

Thing is, it is a good restaurant IMO with good food. I resented having to buy such specific stuff but that is the brief so if I didn't want it I could have released the job. I actually have no problem ordering a salad, but the fact that I was told I was lying re. the briefing notes gets me mad! :mad:

ukmonkey · 7 July 2009 at 1:56PM

!! MS Logger Update !!

corrected the "whole numbers only" in the "outgoings" section bug.

New file: http://rapidshare.com/files/253009889/MS_Logger.xls

PLEASE REPLACE ANY PREVIOUSLY DOWNLOADED VERSION

ukmonkey · 7 July 2009 at 1:57PM

lisainglasgow wrote: »

Thanks for the advice. I have heard nothing back from them as yet, but they are probably out MS'ing on their lunchbreak! :rotfl:

Thing is, it is a good restaurant IMO with good food. I resented having to buy such specific stuff but that is the brief so if I didn't want it I could have released the job. I actually have no problem ordering a salad, but the fact that I was told I was lying re. the briefing notes gets me mad! :mad:

When I did one of these about 2 or 3 months ago, it was very non-specific, just told how many dishes to order, that was it I think.

lisainglasgow · 7 July 2009 at 1:59PM

ukmonkey wrote: »

When I did one of these about 2 or 3 months ago, it was very non-specific, just told how many dishes to order, that was it I think.

This has changed, I think to include 1 dish as it is part of their new summer menu. Not sure about why you have to order the salad and the 3 restricted drinks. The 'mini' new dish I ordered was absolutely delicious both times!

TractorGirl327 · 7 July 2009 at 2:04PM

ukmonkey wrote: »

!! MS Logger Update !!

corrected the "whole numbers only" in the "outgoings" section bug.

New file: http://rapidshare.com/files/253009889/MS_Logger.xls

PLEASE REPLACE ANY PREVIOUSLY DOWNLOADED VERSION

Thanks.

Am off out now (3rd coffee job of the day! :eek:) so will try it out later.

The Mystery Shopping thread - IX

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