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Help problem with jaguar X Type

ketherin
ketherin Posts: 98 Forumite
I've had my Jaguar X Type from new over 15 months now, and whenever I drive at high speed over 90 miles per hour ( i know the legal limit is 70, but I do travel to Europe on the autobans) anyway most times I get a very loud noise sounds like wind from a seal somehwere...the car has been back to the grage where I bought it 5 times now & back to the Jaguar factor, but the noise still happends...I stopped my monthly payments and that affected my credit ratings so started them back up, but I'm getting no where any advide on what I can do please...jag just keep fobbing me off saying speed limit is 70!!! thanks for any help.
something missing
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Comments

  • Bowdyjan18
    Bowdyjan18 Posts: 316 Forumite
    Trading standards.
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Ask the service manager to go out with you in your car and also in another X-Type.
    The man without a signature.
  • ketherin
    ketherin Posts: 98 Forumite
    Sent them a letter which I got the template from consumer direct and they basically ignored me, and I have been out with one of the mechanics from the garage who couldnt believe how loud the noise was, but still I'm getting no where after 15 months !! havent got a clue what to do now..
    something missing
  • Bowdyjan18
    Bowdyjan18 Posts: 316 Forumite
    ketherin wrote: »
    Sent them a letter which I got the template from consumer direct and they basically ignored me, and I have been out with one of the mechanics from the garage who couldnt believe how loud the noise was, but still I'm getting no where after 15 months !! havent got a clue what to do now..
    http://forums.moneysavingexpert.com/showpost.html?p=21656711&postcount=2
  • The speed limit is irrelevant. The figure to use is the top speed of the vehicle. If it cannot reach that top speed without this noise, the vehicle is obviously faulty.

    The garage has no right to use the speed limit as an excuse.

    In addition to trading standards I suggest you contact the dealer principle, and also give Jaguar UK a call. I had similar issues a few years back with an Audi TT and once I'd made a call to Audi UK the dealer were off like a rocket dealing with the problems.
  • LandyAndy
    LandyAndy Posts: 26,377 Forumite
    Part of the Furniture 10,000 Posts
    The speed limit is irrelevant. The figure to use is the top speed of the vehicle. If it cannot reach that top speed without this noise, the vehicle is obviously faulty.

    The garage has no right to use the speed limit as an excuse.

    In addition to trading standards I suggest you contact the dealer principle, and also give Jaguar UK a call. I had similar issues a few years back with an Audi TT and once I'd made a call to Audi UK the dealer were off like a rocket dealing with the problems.

    But the OP says it has been back to Jaguar.
  • Bowdyjan18
    Bowdyjan18 Posts: 316 Forumite
    LandyAndy wrote: »
    But the OP says it has been back to Jaguar.


    But giving jag uk direct a call will give the dealers a kick up the !!! ;)
  • Chippy_Minton_2
    Chippy_Minton_2 Posts: 1,839 Forumite
    The main problem is it's a Mondeo of lesser build quality.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    Not sure why you stopped the payments? Maybe this is why they never bothered to find any faults?

    On a slightly more helpful note - maybe try another Jag dealership...?
  • pianeet
    pianeet Posts: 518 Forumite
    try the windscreen wipers ,mine used to whistle at about 80mph until i changed them
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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