We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
cancelled car insurance
slick1234
Posts: 10 Forumite
Two days ago I was pulled over on the M4 by the police. They said my car has no insurance associated with it. I showed the officer my certificate and then phone my insurance company who said they had tried to contact me to get a copy of my licence number as I'd recently started a new policy and they wanted confirmation. I hadn't received any notification because they hadn't put my house number on the 2 letters. They said they had emailed me twice but looking on four different devices linked to the same email there was nothing. They also said they'd phoned but I've not had a call or a message left. I don't know how this will end but I am waiting for the complaint dept to call back. I'm now worried as I face a summons and a cancellation history. Any advice is appreciated.
0
Comments
-
Whenever you are not happy with your insurance company the route to go down is a complaint in line with their complaints procedure
Then if you are not happy with the reply or they ignore you for 8 weeks you can escalate to the FOS for their adjudication at no cost to you0 -
According to LV a cancellation isn't a problem but a decline is0
-
According to LV a cancellation isn't a problem but a decline is
I think you may have that the wrong way around.
If an insurer declines to give you a quote then that is quite normal, but if they have cancelled your policy then that is a very different thing..All matter is merely energy condensed to a slow vibration, we are all one consciousness experiencing itself subjectively, there is no such thing as death, life is only a dream, and we are the imagination of ourselves.0 -
I did phone them a second time to confirm and it is right. A d ecline is the more serious of the two. In fact I did take out a policy without issues.0
-
I also explained my issue and still they said it wasn't a problem.0
-
When you bought the policy did you check the address was correct as they can only go on what you input in the form?
The complaint may not be 'upheld' if you didn't input data correctly. Did you check your junk mail folder for your email I presume"It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"
G_M/ Bowlhead99 RIP0 -
Who are your Insurers?
What does it say in the policy wording about how the Insurers will cancel the policy, it normally details how they will write / email etc0 -
-
I've checked and double checked the paperwork and contacted them and everything is correct. No real difference in price either. That's all I can say0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.4K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.5K Work, Benefits & Business
- 602.8K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards