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Sky Fibre Price Rise Question
IOIO
Posts: 23 Forumite
Hi, I am still in contract for phone line and fibre broadband.
I have looked online at Sky future bills and they are adding £2 to my fibre broadband but are not increasing the price of my line rental.
I would like to leave them once written notice has been received but not sure if i could cancel the line rental as this price has not been increased?
I have looked online at Sky future bills and they are adding £2 to my fibre broadband but are not increasing the price of my line rental.
I would like to leave them once written notice has been received but not sure if i could cancel the line rental as this price has not been increased?
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Comments
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you can cancel. see separate mse announcement on main website , and seperate forum post for more info0
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Building up on this question slightly;
I have paid for my line rental upfront for the year to save costs so when I called and asked if I could leave early because of my broadband only price increase she said yes you can certainly move your fibre package elsewhere within 30 days but we will not pro-rata refund you your line rental saver and you need to find a company that is willing to supply fibre or broadband without a land line.
Is this true..?0 -
i,m assuming your not with sky.. as sky don't do line rental saverBuilding up on this question slightly;
I have paid for my line rental upfront for the year to save costs so when I called and asked if I could leave early because of my broadband only price increase she said yes you can certainly move your fibre package elsewhere within 30 days but we will not pro-rata refund you your line rental saver and you need to find a company that is willing to supply fibre or broadband without a land line.
Is this true..?
I was previously with plusnet and had line rental saver, when they raised their prices I left and got a pro rota payment for the remaining months, so if they do it I,m sure most if not all others that do line rental saver will have to do the same0 -
NittyGritty wrote: »i,m assuming your not with sky.. as sky don't do line rental saver
That's what I thought when I saw the post but wasn't 100% sure I'd not missed something.0 -
If you have ALR paid with the same company that supplys BB etc then advanced line rental is refunded if you ask pro rata / As always cancellation has to be via the price rise email . Cancellation or swap not via the email leads to broken contract charges .0
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NittyGritty wrote: »i,m assuming your not with sky.. as sky don't do line rental saver
I was previously with plusnet and had line rental saver, when they raised their prices I left and got a pro rota payment for the remaining months, so if they do it I,m sure most if not all others that do line rental saver will have to do the sameColin_Maybe wrote: »That's what I thought when I saw the post but wasn't 100% sure I'd not missed something.
When renewing your contract you can ask for ALR/DLR and they will give it to you as an option when haggling for your new contract term. That's how I got it anyway0 -
When renewing your contract you can ask for ALR/DLR and they will give it to you as an option when haggling for your new contract term. That's how I got it anyway
I had a quick look and they did have it up until 19/12/2014 when they quietly dropped it.
https://www.ispreview.co.uk/index.php/2014/01/uk-isp-sky-broadband-stops-offering-line-rental-saver-discount.html
I can't see anything about them reinstating it though, the following websites are all in the dark if you can still get it, perhaps it's a legacy thing, strange.
https://www.broadbandchoices.co.uk/ask-our-expert/is-line-rental-saver-worth-it
https://broadbanddeals.co.uk/line-rental-saver-bt-sky-virgin-cheaper-broadband/
https://www.landlinesaver.co.uk/guides/line-rental-saver0 -
When renewing your contract you can ask for ALR/DLR and they will give it to you as an option when haggling for your new contract term. That's how I got it anyway
I don't know if it apples to all providers (if it doesn't it should) but BT initially said their line rental saver wasn't refundable , so if you moved provider , you were not entitled to a pro rata refund of the months paid for but not 'used', Ofcom stepped in and the policy changed and you do get a refund, even if some customer service reps still say otherwise, perhaps Sky have to refund too.0 -
I don't know if it apples to all providers (if it doesn't it should) but BT initially said their line rental saver wasn't refundable , so if you moved provider , you were not entitled to a pro rata refund of the months paid for but not 'used', Ofcom stepped in and the policy changed and you do get a refund, even if some customer service reps still say otherwise, perhaps Sky have to refund too.
Thanks for this, I'm going to do a quick shop around to see if there is anything cheaper before calling them. The £2.00 quid a month more on what I'm paying might not be worth the headache for the remaining 9 months I have left anyway.0
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