Ryanair doubles name-change grace period to 48 hours - MSE News

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Former_MSE_Naomi
Former_MSE_Naomi Posts: 519 Forumite
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Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today...
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'Ryanair doubles name-change grace period to 48 hours'
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  • brianposter
    brianposter Posts: 1,291 Forumite
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    This appears to have little to do with the MSE complaints, which are about an apparent IT problem.
  • richardw
    richardw Posts: 19,458 Forumite
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    If there are errors in the spelling of names, that’s exactly what they are. They aren’t name changes because there is no change of passenger.
    Charging for passenger changes when there aren’t any is ludicrous.
    Posts are not advice and must not be relied upon.
  • budgetflyer
    budgetflyer Posts: 5,949 Forumite
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    The fact they have doubled the time should be applauded rather than berated.
    They are what they are. If you dont like them or their business model, book a different airline and probably pay a lot more too.
    If you book a flight. you now have 48 hours instead of 24 to check all the details are EXACTLY right. whats hard or bad about that ?
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