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Orange 241 cinema help please

Vanda2
Vanda2 Posts: 305 Forumite
I have a Nokia which I unlocked.
I sent off for an orange sim card which cost £1.00
I have registered the orange sim and have received a welcome txt message from Orange.
I received a 2nd message sayong Orange have put £1.00 on the phone.
Yesterday I text film to 241 but haven't had anything back
I tried again today but still haven't had a text back.
Each time I saw 'message sent' on the phone.
I have checked my balance and it staill says £1.00 balance.
Please could someone tell me what I'm doing wrong? :beer:
xXx Vanda xXx

Comments

  • Which Nokia do you have? You may need to set the SMS Message centre Number to the orange service centre number to be able to send a text. Do you get the message sent confirmation? I believe the service centre number is [FONT=Verdana, Arial]+447973100973 or +447973100974[/FONT]
  • Here is your answer:

    * no charge for requesting a text ticket via the 241 IVR or by text
    * 35p charge to receive the text message that contains the text ticket
    * standard charges for WAP browsing if requesting a ticket by WAP


    The £1 credit given to you is a 'multibundle' and is not actual credit.

    This credit can be used generally for: standard rate sms, calls, data browsing etc.

    premuim rate sms/calls/international rated calls/texts/ not incl.


    therefore 35p to receive the SMS will not work from the multibundle. you'll need to top-up


    proplusplus
    Information provided is offered as a guide, and should not be deemed to be 100% accurate/correct. Please verify with the appropriate company/legislation for confirmation. Always seek verification to ensure you do not encounter future problems!
  • Vanda2
    Vanda2 Posts: 305 Forumite
    Here is your answer:

    * no charge for requesting a text ticket via the 241 IVR or by text
    * 35p charge to receive the text message that contains the text ticket
    * standard charges for WAP browsing if requesting a ticket by WAP


    The £1 credit given to you is a 'multibundle' and is not actual credit.

    This credit can be used generally for: standard rate sms, calls, data browsing etc.

    premuim rate sms/calls/international rated calls/texts/ not incl.


    therefore 35p to receive the SMS will not work from the multibundle. you'll need to top-up


    proplusplus

    Ah, thanks. That would account for it as it does say that the message has been sent ~ thanks :D
    xXx Vanda xXx
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