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    • knightstyle
    • By knightstyle 13th Oct 18, 4:47 PM
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    knightstyle
    Longer delivery times?
    • #1
    • 13th Oct 18, 4:47 PM
    Longer delivery times? 13th Oct 18 at 4:47 PM
    Has anyone else noticed that delivery times seem to be getting longer.
    A small item, located in Cambridge estimated delivery Wed 24th, that is 11 days from now and it could take longer!
    Earlier this month a small item from London took 14 days to get here in Lincolnshire, I could have walked there and back quicker!
Page 1
    • theonlywayisup
    • By theonlywayisup 13th Oct 18, 4:57 PM
    • 12,722 Posts
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    theonlywayisup
    • #2
    • 13th Oct 18, 4:57 PM
    • #2
    • 13th Oct 18, 4:57 PM
    Is this on eBay? Delivery times on eBay take into account the seller's dispatch time, perhaps they are on holiday?
    • forgotmyname
    • By forgotmyname 13th Oct 18, 8:02 PM
    • 27,796 Posts
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    forgotmyname
    • #3
    • 13th Oct 18, 8:02 PM
    • #3
    • 13th Oct 18, 8:02 PM
    Or its from China? Seen as few sellers put dates that would make it appear like its in the UK. Im guessing when you query no item they will say wait a few more days. 14 days is average for my stuff from China.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

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    • soolin
    • By soolin 13th Oct 18, 9:51 PM
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    soolin
    • #4
    • 13th Oct 18, 9:51 PM
    • #4
    • 13th Oct 18, 9:51 PM
    Due to all the new metrics I have increased all my dispatch times, so yes , repeat buyers buying from me would see an increase in estimated delivery times. This is entirely due to all the nonsense eBay 'judge' us on including delivery times and buyers are often told by eBay that something sent next day via 2nd class postage will arrive in 36 hours which s clearly nonsense, a buyer then marks me down and I start to get niggly little warnings from eBay about my metrics.

    By extending my dispatch time, but still sending same or next day I stand a better chance of hitting eBay estimates. Even so two parcels both sent 2 days earlier than required still show as a late defect in my seller dashboard as RM didn't update delivery details on time.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • knightstyle
    • By knightstyle 14th Oct 18, 9:08 PM
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    knightstyle
    • #5
    • 14th Oct 18, 9:08 PM
    • #5
    • 14th Oct 18, 9:08 PM
    Yes this is on Ebay and I choose UK only for location.
    One item just arrived after 13 days from cardif. Seller had an English name and label looks as if it was sent from England but Seller also has a chinese script after their name.
    • twhitehousescat
    • By twhitehousescat 14th Oct 18, 9:59 PM
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    twhitehousescat
    • #6
    • 14th Oct 18, 9:59 PM
    • #6
    • 14th Oct 18, 9:59 PM
    ahh , many chinease companies are sending to a royal mail sort office , think its southampton , thacking numbers do not show for about a week then there is sudden activity
    Time pretending I was asleep whilst under his desk , has given me insight to this sordid world
    • theonlywayisup
    • By theonlywayisup 15th Oct 18, 7:17 AM
    • 12,722 Posts
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    theonlywayisup
    • #7
    • 15th Oct 18, 7:17 AM
    • #7
    • 15th Oct 18, 7:17 AM
    Yes this is on Ebay and I choose UK only for location.
    One item just arrived after 13 days from cardif. Seller had an English name and label looks as if it was sent from England but Seller also has a chinese script after their name.
    Originally posted by knightstyle
    Lots of Chinese sellers have UK warehouses, lots purport to have the item in xzy location when they don't. If the delivery time was x days and it came within that I'm not sure what the problem is.

    Cardiff is in Wales.
    • soolin
    • By soolin 15th Oct 18, 7:32 AM
    • 60,939 Posts
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    soolin
    • #8
    • 15th Oct 18, 7:32 AM
    • #8
    • 15th Oct 18, 7:32 AM
    Yes this is on Ebay and I choose UK only for location.
    One item just arrived after 13 days from cardif. Seller had an English name and label looks as if it was sent from England but Seller also has a chinese script after their name.
    Originally posted by knightstyle
    As abive, I'm not sure people from Cardiff would be happy at being described as in England 😀

    Regardless of the actual delivery times, how did it compare to the estimated delivery times given by eBay?

    It does worry me a little that all buyers see is delivery times and don't appear to take note of the dispatch times given by sellers. OP sellers can choose their own dispatch times, anything from same day to 30 days or so, Estimated delivery times are shown before you buy.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • forgotmyname
    • By forgotmyname 15th Oct 18, 11:14 AM
    • 27,796 Posts
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    forgotmyname
    • #9
    • 15th Oct 18, 11:14 AM
    • #9
    • 15th Oct 18, 11:14 AM
    The problem with sellers adding on a bit of extra time for estimated delivery is that when a buyer is in a rush for the item they see estimates that maybe longer than they are prepared to wait, even though the item may arrive very quickly.

    Had that recently, needed something fast and most of the estimates said 3 or 4 days. Scolling through for the buyer that had the lowest estimate.

    Although the item may have been delivered the same day by any of the sellers. Ebays stupid tinkering.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • NaughtiusMaximus
    • By NaughtiusMaximus 15th Oct 18, 11:30 AM
    • 1,269 Posts
    • 3,088 Thanks
    NaughtiusMaximus
    Due to all the new metrics I have increased all my dispatch times, so yes , repeat buyers buying from me would see an increase in estimated delivery times. This is entirely due to all the nonsense eBay 'judge' us on including delivery times and buyers are often told by eBay that something sent next day via 2nd class postage will arrive in 36 hours which s clearly nonsense, a buyer then marks me down and I start to get niggly little warnings from eBay about my metrics.

    By extending my dispatch time, but still sending same or next day I stand a better chance of hitting eBay estimates. Even so two parcels both sent 2 days earlier than required still show as a late defect in my seller dashboard as RM didn't update delivery details on time.
    Originally posted by soolin
    Same here. I'm only an occasional seller these days but always give conservative delivery time estimates on my listings.
    • ballisticbrian
    • By ballisticbrian 15th Oct 18, 2:58 PM
    • 3,502 Posts
    • 1,983 Thanks
    ballisticbrian
    Market expectations are so high these days, but you still get items going in circles in the post and taking longer than expected. People can be belligerent and if the items not there by the exact date, and you ask then to wait a few days. "No, I had to buy the item from another seller and want a refund".
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
    • custardy
    • By custardy 15th Oct 18, 4:22 PM
    • 34,104 Posts
    • 28,991 Thanks
    custardy
    ahh , many chinease companies are sending to a royal mail sort office , think its southampton , thacking numbers do not show for about a week then there is sudden activity
    Originally posted by twhitehousescat
    Having seen the labeling. I suspect they label them with RM Tracked labels in China and ship in bulk containers from China.
    Once in the UK the items are put into RMs network. I dont see it being practical to do the above but sort and label in the UK.
    • Enigmatic Me
    • By Enigmatic Me 16th Oct 18, 9:18 AM
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    Enigmatic Me
    You really cannot win as a seller. I send out all my items same day if paid for before 4pm. What astounds me now is last Thursday I was packaging items which were being sent Royal Mail 2nd Class and Ebay tells me the buyer expects to receive this on Sunday?

    Since when has Sunday been included as a delivery date?
    The best things in life are free.....
    • ballisticbrian
    • By ballisticbrian 16th Oct 18, 9:40 AM
    • 3,502 Posts
    • 1,983 Thanks
    ballisticbrian
    Having seen the labeling. I suspect they label them with RM Tracked labels in China and ship in bulk containers from China.
    Once in the UK the items are put into RMs network. I dont see it being practical to do the above but sort and label in the UK.
    Yes they use freight forwarders to take bulk mail over seas and you can access them from within the UK and send by weight only (not size), but only if you have ridiculously massive volume.


    I suspect it's easier for small sellers to access these in China. In the UK more barriers seem to be set up to "climb the ladder" and whenever I come across this I believe it goes back to this country being run in a particular way that favours the privileged.


    Also I suspect it's easier for Royal Mail to treat an entire freight forwarder as a one customer and therefore get a massive discount as opposed to UK businesses where they are shaving pennies off a rate card, and those customers are still considered as using the retail entry points (post offices) even when you take it down to the depot.
    Last edited by ballisticbrian; 16-10-2018 at 9:44 AM.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
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