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  • FIRST POST
    • mrochester
    • By mrochester 23rd Jul 18, 3:03 PM
    • 1,204Posts
    • 219Thanks
    mrochester
    When is the best time to switch to a new ISP?
    • #1
    • 23rd Jul 18, 3:03 PM
    When is the best time to switch to a new ISP? 23rd Jul 18 at 3:03 PM
    Hi all

    I have a special offer with Sky for fibre broadband that comes to an end on 23 August 2018. This is also the end of my minimum term with them.

    They are currently not as competitive as some offers so it looks I'll probably be switching. When would be the best time to initiate a switch to minimise overlap in costs? I'll be sticking with an Open Reach service so it'll be a 'gaining provider led' switch.

    Many thanks

    M
Page 1
    • anniecave
    • By anniecave 23rd Jul 18, 3:28 PM
    • 2,225 Posts
    • 723 Thanks
    anniecave
    • #2
    • 23rd Jul 18, 3:28 PM
    • #2
    • 23rd Jul 18, 3:28 PM
    Seems to be showing as 14 days when I put my details in. I looked at a few different provider sites. So I would work back from when you want to switch for and do 14 days prior to this.


    One site said around 14 days. Another around 2 weeks. One said a minimum of 14 days.


    None of them actually specifying an exact date though. (I'm sure last year when I transferred I could actually specify a date).
    Last edited by anniecave; 23-07-2018 at 3:56 PM.
    Indecision is the key to flexibility.
    • mije1983
    • By mije1983 23rd Jul 18, 4:17 PM
    • 3,543 Posts
    • 20,072 Thanks
    mije1983
    • #3
    • 23rd Jul 18, 4:17 PM
    • #3
    • 23rd Jul 18, 4:17 PM
    2 to 3 weeks usually. You can often select the changeover date with the new supplier.

    • ValiantSon
    • By ValiantSon 24th Jul 18, 1:30 AM
    • 2,489 Posts
    • 2,394 Thanks
    ValiantSon
    • #4
    • 24th Jul 18, 1:30 AM
    • #4
    • 24th Jul 18, 1:30 AM
    2 to 3 weeks usually. You can often select the changeover date with the new supplier.
    Originally posted by mije1983
    And often you can't.
    • mije1983
    • By mije1983 24th Jul 18, 2:30 AM
    • 3,543 Posts
    • 20,072 Thanks
    mije1983
    • #5
    • 24th Jul 18, 2:30 AM
    • #5
    • 24th Jul 18, 2:30 AM
    And often you can't.
    Originally posted by ValiantSon

    In the last 18 months, I have been with Now TV BB, BT, Plusnet, then BT again. Each time I have been able to select my own changeover date. So in my experience you always can, however I can't comment on providers I haven't been with, hence the 'often'.


    As I'm about to change again, it would be interesting to know which ones you can't choose a date with if you're willing to share that?

    • mrochester
    • By mrochester 24th Jul 18, 6:50 AM
    • 1,204 Posts
    • 219 Thanks
    mrochester
    • #6
    • 24th Jul 18, 6:50 AM
    • #6
    • 24th Jul 18, 6:50 AM
    In the last 18 months, I have been with Now TV BB, BT, Plusnet, then BT again. Each time I have been able to select my own changeover date. So in my experience you always can, however I can't comment on providers I haven't been with, hence the 'often'.


    As I'm about to change again, it would be interesting to know which ones you can't choose a date with if you're willing to share that?
    Originally posted by mije1983
    It might be Now TV BB Iím going with.
    • asutton709
    • By asutton709 9th Aug 18, 8:27 PM
    • 3 Posts
    • 0 Thanks
    asutton709
    • #7
    • 9th Aug 18, 8:27 PM
    • #7
    • 9th Aug 18, 8:27 PM
    It is Now TV. I went through the process today. Its not possible to specify date and 'chat' confirmed this. Told me to sign up again 2 weeks before.
    • mije1983
    • By mije1983 9th Aug 18, 10:04 PM
    • 3,543 Posts
    • 20,072 Thanks
    mije1983
    • #8
    • 9th Aug 18, 10:04 PM
    • #8
    • 9th Aug 18, 10:04 PM
    It is Now TV. I went through the process today. Its not possible to specify date and 'chat' confirmed this. Told me to sign up again 2 weeks before.
    Originally posted by asutton709

    Strange. I'm positive I did when I went with them, but it was a couple of years ago now not long after they launched.

    • hatt55
    • By hatt55 14th Aug 18, 9:51 PM
    • 12 Posts
    • 0 Thanks
    hatt55
    • #9
    • 14th Aug 18, 9:51 PM
    • #9
    • 14th Aug 18, 9:51 PM
    I'm in a similar situation - I took out what I think was a pretty good deal (via MSE) last year with Sky. It ends on the 1st of September. I found a deal with Plusnet for a similar price (once cashback etc. is bundled in) but if I order that tonight, when the deal ends, Plusnet have suggested 10-12 working days to set up the connection.



    So, do I sign up to the limited time deal with Plusnet tonight and potentially risk some (fairly small) early termination fees on Broadband and line rental from Sky? Or, is it normal that even if the Plusnet deal I'm looking at ends this evening, some other pretty similar deal will crop up within a few days? There always seem to be limited time special deals available!
    • JJ Egan
    • By JJ Egan 15th Aug 18, 9:17 AM
    • 10,830 Posts
    • 4,632 Thanks
    JJ Egan
    Its deal or no deal .
    Yes if you sign up a better deal will come along .
    Dont sign up and you will have missed the best deal .
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