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    • marie3196658
    • By marie3196658 14th May 18, 3:19 PM
    • 17Posts
    • 3Thanks
    marie3196658
    Help, been sold a stolen car
    • #1
    • 14th May 18, 3:19 PM
    Help, been sold a stolen car 14th May 18 at 3:19 PM
    i bought a car in November 2017 and it has been found that the car has been stolen. false number plates put on with matching VIN numbers on the windscreen and inside the drivers door panel. we found out because we were having a problem trying to obtain a V5 for the car (after not receiving it from the change over from the buyer).
    we are now without a car and £15000 out of pocket. can anybody give any advice of the best way forward to try and get our money back or even the car. the insurance company that insured the car at the time of it being stolen have already paid out for the car and will take possession of the vehicle. i have been intouch with them and i am waiting a reply to see if we can get the car back at all.
    we paid cash after receiving a good enough 'excuse' why he couldn't receive money through a bank transfer, so not covered on any debit or credit card insurance
    we bought the car from an advert on Auto Trader and did the additional checks, but of course we were doing the checks on a false number plate hence why it came back all clear and no suspicions were raised when we bought the car.
    any advice would be much appreciated
    Last edited by marie3196658; 14-05-2018 at 3:22 PM. Reason: spelling errors
Page 1
    • Browntoa
    • By Browntoa 14th May 18, 3:24 PM
    • 33,558 Posts
    • 39,657 Thanks
    Browntoa
    • #2
    • 14th May 18, 3:24 PM
    • #2
    • 14th May 18, 3:24 PM
    You need police involvement , only they can attempt to trace mobile numbers etc, although I expect it's a throwaway mobile number

    Did you buy at their home address or "meet halfway "
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • hollydays
    • By hollydays 14th May 18, 3:34 PM
    • 16,375 Posts
    • 12,438 Thanks
    hollydays
    • #3
    • 14th May 18, 3:34 PM
    • #3
    • 14th May 18, 3:34 PM
    Why has it taken this long?
    • bris
    • By bris 14th May 18, 3:58 PM
    • 7,904 Posts
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    bris
    • #4
    • 14th May 18, 3:58 PM
    • #4
    • 14th May 18, 3:58 PM
    You could try and argue it was bought good faith and want good title as an innocent purchaser, but I doubt that will work as it's stolen.


    That may only work with outstanding finance cases but it's worth a try.
    • bobbymotors
    • By bobbymotors 14th May 18, 4:05 PM
    • 664 Posts
    • 947 Thanks
    bobbymotors
    • #5
    • 14th May 18, 4:05 PM
    • #5
    • 14th May 18, 4:05 PM
    You could try and argue it was bought good faith and want good title as an innocent purchaser, but I doubt that will work as it's stolen.


    That may only work with outstanding finance cases but it's worth a try.
    Originally posted by bris
    no that won't work, if it's stolen you cannot get title.
    • davidwood681
    • By davidwood681 14th May 18, 4:24 PM
    • 630 Posts
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    davidwood681
    • #6
    • 14th May 18, 4:24 PM
    • #6
    • 14th May 18, 4:24 PM
    You won't get your money back
    • molerat
    • By molerat 14th May 18, 4:25 PM
    • 19,324 Posts
    • 13,529 Thanks
    molerat
    • #7
    • 14th May 18, 4:25 PM
    • #7
    • 14th May 18, 4:25 PM
    Unless the police can identify the criminal and get a conviction and restitution order you are pretty much stuffed. There is only ever one reason to only accept cash for that large a transaction !
    https://www.helpforheroes.org.uk/give-support/donate-now/
    • waamo
    • By waamo 14th May 18, 5:50 PM
    • 4,239 Posts
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    waamo
    • #8
    • 14th May 18, 5:50 PM
    • #8
    • 14th May 18, 5:50 PM
    If nothing else I hope this shows skimping on an HPI check when paying by cash can be a false economy.

    When making what is often the second biggest purchase of your life it really is better to be safe than sorry.
    This space for hire.
    • twhitehousescat
    • By twhitehousescat 14th May 18, 6:00 PM
    • 1,779 Posts
    • 2,249 Thanks
    twhitehousescat
    • #9
    • 14th May 18, 6:00 PM
    • #9
    • 14th May 18, 6:00 PM
    If nothing else I hope this shows skimping on an HPI check when paying by cash can be a false economy.

    When making what is often the second biggest purchase of your life it really is better to be safe than sorry.
    Originally posted by waamo

    I seem to recall the OP saying they did checks , but they were on the VIN and VRN that were on the car , not stated if this was with HPI or others , BUT giving those details to HPI would have returned the fact that the car was OK
    Time pretending I was asleep whilst under his desk , has given me insight to this sordid world
    • waamo
    • By waamo 14th May 18, 6:30 PM
    • 4,239 Posts
    • 5,569 Thanks
    waamo
    I seem to recall the OP saying they did checks , but they were on the VIN and VRN that were on the car , not stated if this was with HPI or others , BUT giving those details to HPI would have returned the fact that the car was OK
    Originally posted by twhitehousescat
    Don't HPI offer some sort of guarantee that if it is stolen and passes their check then you get some form of compensation?

    I seem to recall this was one of the selling points.
    This space for hire.
    • shaun from Africa
    • By shaun from Africa 14th May 18, 6:42 PM
    • 10,290 Posts
    • 11,571 Thanks
    shaun from Africa
    Don't HPI offer some sort of guarantee that if it is stolen and passes their check then you get some form of compensation?

    I seem to recall this was one of the selling points.
    Originally posted by waamo
    You are correct about the HPI guarantee but even if the OP did HPI the vehicle, they failed to qualify for this guarantee.

    we found out because we were having a problem trying to obtain a V5 for the car (after not receiving it from the change over from the buyer)
    Originally posted by marie3196658
    11.Conditions of HPI Guarantee
    1.To qualify for the HPI Guarantee, you must do the following before buying your vehicle:
    1.you must ensure that the vehicle is accompanied by a full and current V5C (log book) from the Driver and Vehicle Licensing Agency, and provide us with the serial number and issue date from it;
    2.you must check that all the vehicle information provided by us as part of the HPI Check matches the vehicle itself and the corresponding V5C (log book), and you must notify us immediately of any discrepancies so that we can investigate. This information includes, but is not limited to, the vehicle’s make, model and derivative, engine size, colour, transmission, fuel type and door plan;
    • DCFC79
    • By DCFC79 14th May 18, 6:52 PM
    • 32,575 Posts
    • 20,498 Thanks
    DCFC79
    i bought a car in November 2017 and it has been found that the car has been stolen. false number plates put on with matching VIN numbers on the windscreen and inside the drivers door panel. we found out because we were having a problem trying to obtain a V5 for the car (after not receiving it from the change over from the buyer).
    we are now without a car and £15000 out of pocket. can anybody give any advice of the best way forward to try and get our money back or even the car. the insurance company that insured the car at the time of it being stolen have already paid out for the car and will take possession of the vehicle. i have been intouch with them and i am waiting a reply to see if we can get the car back at all.
    we paid cash after receiving a good enough 'excuse' why he couldn't receive money through a bank transfer, so not covered on any debit or credit card insurance
    we bought the car from an advert on Auto Trader and did the additional checks, but of course we were doing the checks on a false number plate hence why it came back all clear and no suspicions were raised when we bought the car.
    any advice would be much appreciated
    Originally posted by marie3196658
    Is that correct or has an extra 0 been added, hope its just an extra 0 but I fear its not the case. You might be very lucky to get either the money or the car back but cant see either happening myself as the money is now gone and the car is the property of the insurers.
    Last edited by DCFC79; 14-05-2018 at 7:01 PM.
    • waamo
    • By waamo 14th May 18, 7:21 PM
    • 4,239 Posts
    • 5,569 Thanks
    waamo
    You are correct about the HPI guarantee but even if the OP did HPI the vehicle, they failed to qualify for this guarantee.
    Originally posted by shaun from Africa

    Buying without a V5c isn't sensible. If the OP had read the guarantee they may well have been put off.

    However I would suggest my original point stands. It would make sense to HPI a vehicle and with any contract one should check the t&c's and abide by them.
    This space for hire.
    • marie3196658
    • By marie3196658 14th May 18, 9:01 PM
    • 17 Posts
    • 3 Thanks
    marie3196658
    We did the checks. But because the car had false number plates it all came back fine
    • marie3196658
    • By marie3196658 14th May 18, 9:04 PM
    • 17 Posts
    • 3 Thanks
    marie3196658
    We went to 'an address ' but dont know if it was his address although it did match the log book.
    • marie3196658
    • By marie3196658 14th May 18, 9:08 PM
    • 17 Posts
    • 3 Thanks
    marie3196658
    It has taken so long because they didn't realise that there were two cars driving around with the same number plate until the legit car was sold and a v5 was being obtained. Then DVLA contacted me to say that i was no longer the registered keeper of the car and it went from there. I then realised that the vin numbers on the windscreen and Inside drivers door panel had been changed to match the false number plates
    • marie3196658
    • By marie3196658 14th May 18, 9:11 PM
    • 17 Posts
    • 3 Thanks
    marie3196658
    Yes it's correct that you do get insurance with the checks. However I was checking false number plates and so all the checks were coming up fine. So really the check company had not done anything wrong because the information they supplied me with was correct for them plates
    • marie3196658
    • By marie3196658 14th May 18, 9:12 PM
    • 17 Posts
    • 3 Thanks
    marie3196658
    The amount is exactly right. We paid 15 thousand for it
    • marie3196658
    • By marie3196658 14th May 18, 9:17 PM
    • 17 Posts
    • 3 Thanks
    marie3196658
    The car did have a v5c but the seller didnt send off the paperwork for me to get a log book for the car. I had the little green slip which I later used to apply for a manual log book and had one sent to me it was only when the correct car got sold that the issue was raised. I did also do the hpi checks and nothing came up because I repeat again the number plates were false
    • pinkshoes
    • By pinkshoes 14th May 18, 9:17 PM
    • 15,976 Posts
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    pinkshoes
    We went to 'an address ' but dont know if it was his address although it did match the log book.
    Originally posted by marie3196658
    Well at least you have a starting point!

    Obviously you will need to let the police know this address, but I would start googling the person and seeing if you can track down whoever sold it to you and if they are still at that address.

    Your next step would be a court claim against them.

    How long did they own the car for?
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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