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    • bumblebee23
    • By bumblebee23 14th May 18, 9:27 AM
    • 190Posts
    • 447Thanks
    Letting agent increasing fees and rent
    • #1
    • 14th May 18, 9:27 AM
    Letting agent increasing fees and rent 14th May 18 at 9:27 AM
    Sorry this is a bit of a long post... I have two issues with our letting agent. We have been living in the same rented accommodation for 8 years now, our tenancy is due for renewal and we received a letter from the letting agents stating that they had spoken with the landlord regarding the renewal they are happy to renew the contract, and the rent would be increased by 45 per month.

    The renewal fee referenced in our original contract from 8 years ago is 50 + vat. Last year the letting agents sent us a renewal agreement and the fee was listed as 70 + vat, we had not been informed of any increase prior to receiving the invoice so disputed it and said we would only pay the 50 + Vat detailed in the original contract. The agents agreed 'on this occasion' and then sent a letter saying "all future renewals will be at the agreed rate of 70 + vat". We didn't acknowledge this letter and just paid the 50 + vat for that year. This year they have sent us a renewal letter and the renewal fee is 95 + vat! Obviously we are going to dispute this again as that's another increase, but my question is do we insist upon the 50 renewal fee as per our original contract or the 70 one?

    We then contacted the landlord to warn her to check her own renewal fee and she mentioned that she had instructed the letting agents to NOT increase the rent this year to be reviewed next year. This is the second time this letting agent has done this, the first year we were in the property the landlord said no increase and they tried to put the rent up by 50 per month - that time they said it was an 'admin error'.

    Where do we stand with this, obviously we don't want to pay the rent increase or the higher renewal fee, but we don't want to get kicked out by the letting agency.

    Should we be contacting the ombudsman regarding this, it seems very sneaky at the least and if we hadn't queried it would they just pocket the rent increase themselves?
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Page 2
    • breaking_free
    • By breaking_free 17th May 18, 1:09 PM
    • 361 Posts
    • 673 Thanks
    ^ Indeed. And what if the landlord prefers a soprano to a tenor?
    "The problem with internet quotes is that you cant always depend on their accuracy" - Abraham Lincoln, 1864
    • G_M
    • By G_M 17th May 18, 9:34 PM
    • 46,962 Posts
    • 57,095 Thanks
    ^ Indeed. And what if the landlord prefers a soprano to a tenor?
    Originally posted by breaking_free
    I know I do....
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