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  • FIRST POST
    • Comp81
    • By Comp81 12th May 18, 9:41 AM
    • 1Posts
    • 0Thanks
    Comp81
    Elite Management Midlands Ltd - Rising Charges - Help!
    • #1
    • 12th May 18, 9:41 AM
    Elite Management Midlands Ltd - Rising Charges - Help! 12th May 18 at 9:41 AM
    I really hope someone can help as my parking fine has now gone up to 170 because ZZPS (the debt collectors) are adding admin charges, and I don't know where I stand or what to do.

    Here is the timeline of events:-

    1. March 6th 2018: The alleged offence took place.
    2. April 9th: The first communication I received of this was received via post. No PCN was on my vehicle on March 6th.
    3. April 10th: I responded to the first communication via email to customerservices@ipaymypcn.net and the DVLA.
    4. April 18th: An email was sent to me to access the photographic evidence on which actually had the PCN on my car.
    5. April 19th: I made an appeal via the website and email.
    6. April 25th: I received an email from customerservices@zzps.co.uk stating a breach of the terms and conditions of the car park. The sign makes no mention of "obstructive parking", which the parking enforcement company is stating is the alleged offence.
    7. May 11th: I received an email from ZZPS stating this account will continue to run its course before progressing to the client's solicitors, which obviously scared me with the mention of "solicitors".
    8. May 11th: When I arrived home from work I received a letter from ZZPS stating the fine had now increased to 170, which includes an additional 70 admin charge.

    I completely disagree with why I am being fined in the first place. My fine is for "obstructive parking" and there is no mention of this on the actual signage near to where I parked.

    However, why I am posting in the forum is that I am willing to pay them 60 to draw a line under this, which is what I would have done had I actually been given the opportunity in the first place.

    I have tried ringing Elite Management Midlands Ltd on the number on their website so I can pay over the phone but they their system does not recognise the PCN number.

    I really don't know where I stand with this, can anyone help?

    Many thanks
Page 1
    • Quentin
    • By Quentin 12th May 18, 10:10 AM
    • 35,595 Posts
    • 19,810 Thanks
    Quentin
    • #2
    • 12th May 18, 10:10 AM
    • #2
    • 12th May 18, 10:10 AM
    Everyone is politely asked to read up on this in the Newbies FAQ thread near the top of the forum before starting a new thread

    Go there now to learn about the game you are now caught up in and how to deal with this

    Don't attempt to ring them again!
    • CookieBiz
    • By CookieBiz 12th May 18, 12:07 PM
    • 7 Posts
    • 3 Thanks
    CookieBiz
    • #3
    • 12th May 18, 12:07 PM
    • #3
    • 12th May 18, 12:07 PM
    Many thanks Quentin

    Will you guide me or send a link please to exactly were the 'Newbies FAQ thread near the top of the forum' is please? i have searched but i am unable to locate this.
    Last edited by CookieBiz; 12-05-2018 at 1:05 PM.
    • Ralph-y
    • By Ralph-y 12th May 18, 12:19 PM
    • 2,606 Posts
    • 3,262 Thanks
    Ralph-y
    • #4
    • 12th May 18, 12:19 PM
    • #4
    • 12th May 18, 12:19 PM
    newbies thread ....

    https://forums.moneysavingexpert.com/showthread.php?t=4816822

    if you are using a phone to browse then a PC / laptop will improve matters .....

    you like many others think that PPC scammers (Hansard) are reasonable companies .... they are not ..

    please watch / read

    https://hansard.parliament.uk/commons/2018-02-02/debates/CC84AF5E-AC6E-4E14-81B1-066E6A892807/Parking(CodeOfPractice)Bill

    ''Rip-offs from car park Cowboys must stop''; unfair treatment; signage deliberately confusing to ensure a PCN is issued; ''years of abuse by rogue parking companies''; bloodsuckers; ''the current system of regulation is hopeless, like putting Dracula in charge of the blood-bank''; extortionate fines; rogue operators; ''sense of injustice''; unfair charges and notices; wilfully misleading; signage is a deliberate act to deceive or mislead; ''confusing signs are often deliberate, to trap innocent drivers''; unreasonable; a curse; harassing; operating in a disgusting way; appeals service is no guarantee of a fair hearing; loathed; outrageous scam; dodgy practice; outrageous abuse; unscrupulous practices; ''the British Parking Association is as much use as a multi-storey car park in the Gobi desert''; and finally, by way of unanimous conclusion: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists and ordinary residents should not have to put up with this''.

    These are the exact words used, so you should quote them to your MP in a complaint and ask him/her to contact Sir Greg Knight MP if he wants further information about this scam.

    Ralph
    • CookieBiz
    • By CookieBiz 12th May 18, 12:32 PM
    • 7 Posts
    • 3 Thanks
    CookieBiz
    • #5
    • 12th May 18, 12:32 PM
    • #5
    • 12th May 18, 12:32 PM
    Many thanks Ralph for all, this is greatly appreciated. Great quote!
    Last edited by CookieBiz; 12-05-2018 at 1:05 PM.
    • Quentin
    • By Quentin 12th May 18, 12:41 PM
    • 35,595 Posts
    • 19,810 Thanks
    Quentin
    • #6
    • 12th May 18, 12:41 PM
    • #6
    • 12th May 18, 12:41 PM
    Are you and the OP related?

    If you have inadvertently used your real names as your forum names then you need to get MSE to change them to something completely anonymous

    The ppcs monitor this forum and can use your posts against you

    Also edit your post to remove details of your name if that's correct
    • fisherjim
    • By fisherjim 12th May 18, 12:45 PM
    • 2,893 Posts
    • 4,388 Thanks
    fisherjim
    • #7
    • 12th May 18, 12:45 PM
    • #7
    • 12th May 18, 12:45 PM
    You can safely ignore debt collecting scammers they can't do anything, the 70 is a stupid amount of money they try to extort from the uninformed.


    Never ever phone a PPC or a debt collector!
    You do not have a "fine" it's a scam invoice.


    For goodness sake why are you "willing to pay"these scammers anything?
    The reason your PCN number cannot be found is because they have handed it over to their tame debt collectors to handle, you can't pay the PPC any reduced amount they all want as much as they can try to get out of you.


    These are the greedy muppets you are dealing with do you really now think paying them is worth it:


    http://www.parkingappeals.info/companydata/Elite_Management_Midlands.html
    • CookieBiz
    • By CookieBiz 12th May 18, 1:17 PM
    • 7 Posts
    • 3 Thanks
    CookieBiz
    • #8
    • 12th May 18, 1:17 PM
    • #8
    • 12th May 18, 1:17 PM
    yes Quentin related. many thanks for the info, will rectify this, how do you go about altering forum name please?
    • Quentin
    • By Quentin 12th May 18, 1:19 PM
    • 35,595 Posts
    • 19,810 Thanks
    Quentin
    • #9
    • 12th May 18, 1:19 PM
    • #9
    • 12th May 18, 1:19 PM
    Apart from the forum names, the OP needs to edit the OP to remove details of who was driving

    Throughout here you are advised never to reveal who was driving (as well as your identity!)
    • KeithP
    • By KeithP 12th May 18, 1:22 PM
    • 7,186 Posts
    • 6,670 Thanks
    KeithP
    The MSE Forum Guide explains:
    Q. How can I change my username?

    A.
    In most circumstances, this is not permitted.

    The only reason we will change your username is if it puts your privacy at risk. This usually means you've inadvertently registered using your name, email address or something that gives away your identity within your username.

    If you fall into this category, email forumteam@moneysavingexpert.com and request that it is changed, giving three alternative usernames in order of preference.
    .
    • CookieBiz
    • By CookieBiz 12th May 18, 1:39 PM
    • 7 Posts
    • 3 Thanks
    CookieBiz
    Thank you all.
    keith P , Will email for alternative forum name change and alter any info in the description identifying individuals, thankyou.
    Fisherjim....i am not willing to pay however being in this position is some what vulnerable and wanting closure, how long do you ignore for? is there chance of being taken to court and incurring further charges?
    • Quentin
    • By Quentin 12th May 18, 1:40 PM
    • 35,595 Posts
    • 19,810 Thanks
    Quentin
    They have 6 years to start legal action against you

    In what way do you feel vulnerable? It's a bill you want to dispute!
    • CookieBiz
    • By CookieBiz 12th May 18, 2:11 PM
    • 7 Posts
    • 3 Thanks
    CookieBiz
    I feel vulnerable because I don't know what legalities may occur from non payment as I have been given insufficient rights of appeal, I don't know what the next step is??
    • Quentin
    • By Quentin 12th May 18, 2:23 PM
    • 35,595 Posts
    • 19,810 Thanks
    Quentin
    Why didn't you appeal to popla after the initial appeal was rejected?

    The only legalities that may come are the same any creditor could take over s disputed "debt" which is issue court claim and see the defence then decide whether to proceed to a hearing and let the judge decide

    All a long way in the future and nothing to feel vulnerable about!
    • CookieBiz
    • By CookieBiz 12th May 18, 3:03 PM
    • 7 Posts
    • 3 Thanks
    CookieBiz
    From zzps Ltd.... "As no initial appeal was received, it is now too late to appeal further and a POPLA code will not be issued".
    • Fruitcake
    • By Fruitcake 12th May 18, 3:49 PM
    • 36,623 Posts
    • 82,944 Thanks
    Fruitcake
    Ignore debt collectors. Post 4 of the NEWBIES explains why it is safe to do so.

    Complain to the BPA and DVLA stating that there was no PCN on the vehicle at the time of the alleged event and you believe you (the keeper) have been the victim of ghost ticketing where the PCN was accidently or maliciously removed from the vehicle after the photo was taken. Demand proof that this did not happen, then ignore anything and everything you get for the next six years except real court papers.

    Also complain to your MP and Sir Greg Knight MP about this unregulated scam. This is really important.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Quentin
    • By Quentin 12th May 18, 4:31 PM
    • 35,595 Posts
    • 19,810 Thanks
    Quentin
    From zzps Ltd.... "As no initial appeal was received, it is now too late to appeal further and a POPLA code will not be issued".
    Originally posted by cookiebiz6
    Not according to the OP.

    See time line 5.

    If the OP is correct then complaints to the PPC and BPA are next!
    Last edited by Quentin; 13-05-2018 at 12:20 PM.
    • Coupon-mad
    • By Coupon-mad 13th May 18, 1:41 AM
    • 57,449 Posts
    • 71,030 Thanks
    Coupon-mad
    Quentin can you remove the poster's original username from that quote in #17, please?
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Le_Kirk
    • By Le_Kirk 13th May 18, 10:13 AM
    • 2,669 Posts
    • 1,532 Thanks
    Le_Kirk
    Quentin can you remove the poster's original username from that quote in #17, please?
    Originally posted by Coupon-mad
    If admin can change a user's name, could not the forum programming be (re)written to make sure that quotes using the old name are changed to the new name, thus negating the need for busy people to trawl through and edit their posts. Just a thought!
    • CookieBiz
    • By CookieBiz 13th May 18, 11:06 AM
    • 7 Posts
    • 3 Thanks
    CookieBiz
    Hi all,

    Many thanks for the all the valid responses, much appreciated. I have taken on board and i will action these next steps by contacting MP, BPA, PPC. What does PPC abbreviation mean?

    My username has now altered by the forum team, will by original username be erased off #17?
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