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  • FIRST POST
    • lillibet1963
    • By lillibet1963 11th May 18, 11:23 PM
    • 3Posts
    • 0Thanks
    lillibet1963
    Advice Please
    • #1
    • 11th May 18, 11:23 PM
    Advice Please 11th May 18 at 11:23 PM
    Back in 2010 I bought a car from Carcraft which was financed by Barclays. I have contacted Barclays to reclaim my PPI and they have replied stating that this business has gone into liquidation. This means that we will be unable to look into this complaint any further.
    You will need to direct your enquiry to the Financial Services Compensation Scheme.

    Is this correct or are Barclays just trying to pass the buck?
Page 1
    • dunstonh
    • By dunstonh 11th May 18, 11:48 PM
    • 93,430 Posts
    • 60,958 Thanks
    dunstonh
    • #2
    • 11th May 18, 11:48 PM
    • #2
    • 11th May 18, 11:48 PM
    Barclays have no liability. They didnt sell it to you. Carcraft did. So, they are correct.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
    • antrobus
    • By antrobus 12th May 18, 6:23 AM
    • 15,783 Posts
    • 22,465 Thanks
    antrobus
    • #3
    • 12th May 18, 6:23 AM
    • #3
    • 12th May 18, 6:23 AM
    Barclays are correct.

    Since UK Car Group Limited t/a Carcraft went pop in 2015, any PPI complaint needs to be addressed to the FSCS.

    https://www.fscs.org.uk/what-we-cover/products/ppi/carcraft/
    • lillibet1963
    • By lillibet1963 13th May 18, 12:29 AM
    • 3 Posts
    • 0 Thanks
    lillibet1963
    • #4
    • 13th May 18, 12:29 AM
    Thank you
    • #4
    • 13th May 18, 12:29 AM
    Thank you for clearing that up for me. Will get onto it.
    • lillibet1963
    • By lillibet1963 18th Jul 18, 8:54 PM
    • 3 Posts
    • 0 Thanks
    lillibet1963
    • #5
    • 18th Jul 18, 8:54 PM
    Advice needed please
    • #5
    • 18th Jul 18, 8:54 PM
    I have started my claim with FSCS regarding the above PPI claim only problem being the options given for making the claim are 1. I could not claim on the policy; 2.I have been a victim of fraud or theft; 3. I was due proceeds from my policy, but no funds were available; or 4. No Insurance policy was arranged. Does anyone have advice on which option I should choose. I have emailed the FSCS and their response was to enter the reason I was missold the PPI but it is none of these. . Please help
    • Moneyineptitude
    • By Moneyineptitude 18th Jul 18, 10:49 PM
    • 20,642 Posts
    • 11,498 Thanks
    Moneyineptitude
    • #6
    • 18th Jul 18, 10:49 PM
    • #6
    • 18th Jul 18, 10:49 PM
    it is none of these.
    Originally posted by lillibet1963
    Nobody here can tell you how your PPI was mis-sold to you.

    If none of the options actually apply, then you won't get a refund from FSCS I'm afraid.
    • amersall
    • By amersall 19th Jul 18, 7:06 AM
    • 15,267 Posts
    • 18,865 Thanks
    amersall
    • #7
    • 19th Jul 18, 7:06 AM
    • #7
    • 19th Jul 18, 7:06 AM
    Go with number 1 and then put the reasons you were mis sold.

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