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  • FIRST POST
    • philzi
    • By philzi 17th Apr 18, 12:01 PM
    • 35Posts
    • 16Thanks
    philzi
    EGG (Barclaycard) PPI & Plevin
    • #1
    • 17th Apr 18, 12:01 PM
    EGG (Barclaycard) PPI & Plevin 17th Apr 18 at 12:01 PM
    Claimed for PPI I know I was paying on my Egg Card (which transferred to Barclaycard). I'd tried claiming previously and they just knocked me back - I didn't take this claim to the FCA.

    Applied via Resolver, they reopened the case, looked at it again, have ruled to say they don't feel the PPI was mis-sold, but they paid out against Plevin. BC's text message to me is misleading '

    I can see mention by Martin that banks might pay out due to Plevin and avoid returning the PPI for which I (like many) have claimed.

    Should I now just refer the case of the FCA? Or are cases like this not worth the hassle?
Page 1
    • zx81
    • By zx81 17th Apr 18, 12:06 PM
    • 18,600 Posts
    • 19,854 Thanks
    zx81
    • #2
    • 17th Apr 18, 12:06 PM
    • #2
    • 17th Apr 18, 12:06 PM
    Martin says a lot of strange things.

    But if you rejection was less that 6 months ago, you can go to the Ombudsdman.

    The FCA don't deal with customer complaints, so no point in going to them.
    • philzi
    • By philzi 17th Apr 18, 12:12 PM
    • 35 Posts
    • 16 Thanks
    philzi
    • #3
    • 17th Apr 18, 12:12 PM
    • #3
    • 17th Apr 18, 12:12 PM
    FCA/Ombudsman - you knew what I meant :-)
    • Nasqueron
    • By Nasqueron 17th Apr 18, 12:29 PM
    • 5,448 Posts
    • 3,357 Thanks
    Nasqueron
    • #4
    • 17th Apr 18, 12:29 PM
    • #4
    • 17th Apr 18, 12:29 PM
    You have 6 months to refer a rejected complaint to FOS, after that it's time barred and doesn't have to be opened again unless bank agrees to it. You can't open a new PPI complaint and restart the clock, you get one go.

    Plevin applies only to rejected complaints so you weren't miss-sold PPI but the commission was too high so you got that back which is a bonus
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