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EGG (Barclaycard) PPI & Plevin

Claimed for PPI I know I was paying on my Egg Card (which transferred to Barclaycard). I'd tried claiming previously and they just knocked me back - I didn't take this claim to the FCA.

Applied via Resolver, they reopened the case, looked at it again, have ruled to say they don't feel the PPI was mis-sold, but they paid out against Plevin. BC's text message to me is misleading '

I can see mention by Martin that banks might pay out due to Plevin and avoid returning the PPI for which I (like many) have claimed.

Should I now just refer the case of the FCA? Or are cases like this not worth the hassle?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Martin says a lot of strange things.

    But if you rejection was less that 6 months ago, you can go to the Ombudsdman.

    The FCA don't deal with customer complaints, so no point in going to them.
  • philzi
    philzi Posts: 35 Forumite
    FCA/Ombudsman - you knew what I meant :-)
  • Nasqueron
    Nasqueron Posts: 11,085 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You have 6 months to refer a rejected complaint to FOS, after that it's time barred and doesn't have to be opened again unless bank agrees to it. You can't open a new PPI complaint and restart the clock, you get one go.

    Plevin applies only to rejected complaints so you weren't miss-sold PPI but the commission was too high so you got that back which is a bonus

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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