We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Missold insurence.
Options

Kath_H
Posts: 2 Newbie
Hi Team
I need advice please.NEW TO THIS GROUP.
So basically I took out a policy to pay of my mortgage at the end of it's term.
I phoned Scottish provident to see how much I had on the policy because I wanted to change from an interest only mortgage to a repayment mortgage and because . Scottish Provident told me it was a critical injury/death policy. I know I didn't say that is what I wanted I just signed what the financial advisor from a firm called Total Solutions Ltd told me to. I contacted the company who sold me the policy straight away and explained my situation but all they said was that they don't have an office in my town anymore and the man who sold me the policy had died a few days ago?????
So at the moment I am 50 with a £78000 interest only mortgage and I am freaking out about how I am going to pay.
Please could someone give me some advice?
Sorry if this is a repeat but I wasn't sure I had sent it earlier .
THANKS
Kath H
I need advice please.NEW TO THIS GROUP.
So basically I took out a policy to pay of my mortgage at the end of it's term.
I phoned Scottish provident to see how much I had on the policy because I wanted to change from an interest only mortgage to a repayment mortgage and because . Scottish Provident told me it was a critical injury/death policy. I know I didn't say that is what I wanted I just signed what the financial advisor from a firm called Total Solutions Ltd told me to. I contacted the company who sold me the policy straight away and explained my situation but all they said was that they don't have an office in my town anymore and the man who sold me the policy had died a few days ago?????
So at the moment I am 50 with a £78000 interest only mortgage and I am freaking out about how I am going to pay.
Please could someone give me some advice?
Sorry if this is a repeat but I wasn't sure I had sent it earlier .
THANKS
Kath H
0
Comments
-
Your other post is here and contains all the info you need
https://forums.moneysavingexpert.com/discussion/58248190 -
I hope that others will be along soon with more expertise, but for now, do you have a copy of your original paperwork?
It sounds like you took out a policy to pay off your mortgage in the event of your death, not to pay it off at the end of your term, so you need to read what you signed first of all. The payments for the two are likely to have been very different, can you say how much the policy was for, how many years it was over, and how much the payments are?
You still have about twenty years of your working life left, so this amount could well be manageable even if you!!!8217;ve not bought what you thought you had. Interest rates are still low, so servicing the debt is likely to cost only about £200/month in interest for Now.
Don!!!8217;t panic. I!!!8217;m only a few years younger than you, and I have a much larger interest only mortgage that I!!!8217;m managing just fine.0 -
I know you have the other thread going and having two on the go can get confusing. However, you added a bit of new info.I just signed what the financial advisor from a firm called Total Solutions Ltd
From what I can see from the FCA register, they didnt have financial advisers. They were not a financial advice firm. They were an insurance firm only. The FCA register has current status and history going back to 2001 (when it was created). There are no financial advisers showing as ever being registered with that company. Financial Advisers hold a control function and would show on there.
Insurance agents do not hold control functions and can still give advice on insurance. So, that is more likely what happened. However, the firm ceased to be authorised on 21st July 2017 and its current status with companies house is in liquidation. So, you can forget about complaining to the company as there is no company.
The company never held any regulatory permissions or agencies to put in place investment class products. So a) they could not have sold you an investment product b) endowments had stopped being sold in the UK mainstream by 2004. This company only started in 2006. So, they couldn't have sold an endowment anyway.
So, going for a missale is about like going into an apple store, buying a iPhone and then complaining after the event that they didnt sell you an android phone. Or going to a motorbike shop. Buying a motorbike and then 20 years later, complaining that they didnt sell you a car with 4 wheels.
There doesnt appear a missale here.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.8K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.5K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards