Virgin Atlantic - Premium Economy. Can I claim

Emma_123

Emma_123 Posts: 1 Newbie

13 March 2018 at 7:31PM in Flights, currency & car hire

We booked Premium Economy seats on Virgin Atlantic last year and have just found out that they have stopped that service. We weren’t told by them and now the only option is Economy with their legroom upgrade or business for thousands more. Half our group cancelled immediately. Can I claim compensation for the inconvenience?

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Comments

BorisThomson Posts: 1,721 Forumite

13 March 2018 at 8:00PM

Is this the Dreamliner issue? If so you should be offered a refund for the difference in price.

Lots of information here...

https://www.tripadvisor.co.uk/ShowTopic-g147262-i230-k11080259-o40-Virgin_Atlantic_flights_from_Gatwick_in_Premium_Economy-Barbados.html

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dj1471 Posts: 1,968 Forumite

13 March 2018 at 8:01PM

No. You can cancel for a full refund or accept their alternative offer.

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