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    • drdr
    • By drdr 14th Feb 18, 12:24 PM
    • 1Posts
    • 1Thanks
    Cost of LPG from Flogas
    • #1
    • 14th Feb 18, 12:24 PM
    Cost of LPG from Flogas 14th Feb 18 at 12:24 PM
    I have a 1200 litre LPG tank owned by Flogas and have been their customer for about 10 years. I agreed to a new 2 year supply on 16/8/16 at a price of 41.5 ppl + VAT fixed for 1 year. Then, the year being completed, they increased the price to 48.8 ppl (reasonable!) on 9/9/17. However since then I have had increases to 61.7 ppl on 6/12/17 and 69.65 ppl on 5/2/18. This seems completely unfair and unreasonable, an increase of 43% since Sep 2017. I tried to switch but Flogas wouldn't let me as I was still in the 2 year period. They seem to have the power to increase the price to anything they want. Anyone know of anything I can do?
Page 1
    • dogshome
    • By dogshome 14th Feb 18, 4:15 PM
    • 3,023 Posts
    • 1,538 Thanks
    • #2
    • 14th Feb 18, 4:15 PM
    • #2
    • 14th Feb 18, 4:15 PM
    Unfortunately the cost pf LPG is linked to the wholesale Oil market, and that has gone up from around $50 a barrel to over $60 in the past few months.

    Needless to say, Flogas and other suppliers in the LPG market aren't shy about loading on a bit of extras margin when they can
    • jony_bravo
    • By jony_bravo 14th Feb 18, 5:09 PM
    • 17 Posts
    • 17 Thanks
    • #3
    • 14th Feb 18, 5:09 PM
    34ppl (excl VAT)
    • #3
    • 14th Feb 18, 5:09 PM
    I'm with Flogas and I'm paying 34ppl. I only recently moved in and I received a letter from Flogas just sent to the address mentioning that they were increasing their prices to 74ppl + VAT! So I called to check and got myself the deal above for the first year.
    • PeteK
    • By PeteK 19th Feb 18, 10:48 AM
    • 1 Posts
    • 1 Thanks
    • #4
    • 19th Feb 18, 10:48 AM
    • #4
    • 19th Feb 18, 10:48 AM
    There is a clause in your Flogas contract that states that you can terminate your agreement with them if they increase the cost by more than the Platts LPG Price Index. So it may be worth checking that, terminating and then moving to Calor who are about 40% cheaper.
    Good luck.
    • Snoozie400
    • By Snoozie400 14th Mar 18, 7:41 PM
    • 1 Posts
    • 1 Thanks
    • #5
    • 14th Mar 18, 7:41 PM
    • #5
    • 14th Mar 18, 7:41 PM
    Check with your neighbours who had increases and when. We discovered that the price hikes were being saved whilst we were in the 6 month price fix and then added on as soon as free of fixed rates. Not everyone received the same price hikes at the same time. We clubbed together ( 24houses) and asked for a meeting with the supplier to resolve the matter and a much lower price was agreed for all. As soon as contracts were signed they were back to their old tricks again. We didnt sign a new contract and switched supplier to a local supplier who does not hike the prices every few months.
    Last edited by Snoozie400; 14-03-2018 at 7:43 PM. Reason: Spurious numbers instead of apostrophes
    • LittleVermin
    • By LittleVermin 16th Mar 18, 9:39 PM
    • 683 Posts
    • 676 Thanks
    • #6
    • 16th Mar 18, 9:39 PM
    A case for the ombudsman? YES, the LPG ombudsman..
    • #6
    • 16th Mar 18, 9:39 PM
    Ombudsman? Yes, check this post on main "Bulk LPG .." thread. [That thread is a 'sticky' - so it sticks around at the top of the board. This thread drops down the board as new threads are started....If you post in a sticky your post can be found simply by using the "Search this Thread" button with the appropriate word or words].

    Some people across the UK get their LPG fromWoldlink, a farming co-op in Lincolnshire. Woldlink charge really cheap prices - 28.99ppl this month, March 2018 - and they give all the business to Flogas, taking a profit on each litre. We know that when Woldlink was charging 20ppl they were paying Flogas 14ppl (someone let slip this info). Flogas do all the admin as well as the deliveries. I'm currently paying an independent - Extra Fuel - 33ppl and Flogas is doing the deliveries.

    Good luck! - and please tell forum users (in the 'Bulk LPG...' sticky) how you got on.
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