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  • FIRST POST
    • Skivey
    • By Skivey 14th Feb 18, 12:19 PM
    • 57Posts
    • 9Thanks
    Skivey
    Dodgy text messages which cost
    • #1
    • 14th Feb 18, 12:19 PM
    Dodgy text messages which cost 14th Feb 18 at 12:19 PM
    The guy I care for received these messages.

    Surely this needs to be reported? O2 allows companies to take to money without authority??


    https://imgur.com/H6HELow

    Https://imgur.com/ZzEk0Wb

    Hopefully images work..

    Matt
Page 1
    • AndyPix
    • By AndyPix 14th Feb 18, 12:34 PM
    • 3,421 Posts
    • 2,591 Thanks
    AndyPix
    • #2
    • 14th Feb 18, 12:34 PM
    • #2
    • 14th Feb 18, 12:34 PM
    As far as O2 are concerned, they will have received authority.


    Normally this is provided by the end user by way of an initial text message to initiate an MO (mobile originated) premium SMS ..


    Something has gone wrong with this companies system (technical problems happen fromt ime to time), wether it has been generating these messages in error, or interpreting the incoming messages incorrectly i dont know) but this has lead in this case to the wrong mobile number being charged.


    The company have now realised this and are refunding you


    Fair play
    Running with scissors since 1978
    • LABMAN
    • By LABMAN 14th Feb 18, 12:53 PM
    • 785 Posts
    • 1,336 Thanks
    LABMAN
    • #3
    • 14th Feb 18, 12:53 PM
    • #3
    • 14th Feb 18, 12:53 PM
    The guy I care for received these messages.

    Surely this needs to be reported? O2 allows companies to take to money without authority??


    https://imgur.com/H6HELow

    Https://imgur.com/ZzEk0Wb

    Hopefully images work..

    Matt
    Originally posted by Skivey
    He'll have inadvertently agreed to it so authority will have been given, albeit without realising.
    • AndyPix
    • By AndyPix 14th Feb 18, 2:44 PM
    • 3,421 Posts
    • 2,591 Thanks
    AndyPix
    • #4
    • 14th Feb 18, 2:44 PM
    • #4
    • 14th Feb 18, 2:44 PM
    He'll have inadvertently agreed to it .
    Originally posted by LABMAN

    Or . as indicated in the message , a technical problem caused the wrong number to be billed
    Running with scissors since 1978
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