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  • FIRST POST
    • jcarver007
    • By jcarver007 8th Feb 18, 8:10 AM
    • 68Posts
    • 6Thanks
    jcarver007
    G24 PCN response
    • #1
    • 8th Feb 18, 8:10 AM
    G24 PCN response 8th Feb 18 at 8:10 AM
    Hi All,
    Has anyone dealt with G24 before? I received a NTK and sent them the blue template online. I then got the following and wondered what my next response should be? Should I take it through the IAS?

    "Thank you for your recent correspondence.

    Our claim is not based on trespass, but on a breach of contract.

    We have taken legal advice and we have been advised that not only can our parking charges be justified on the basis that they amount to a genuine pre-estimate of loss but are likely to amount to "liquidated damages". This is because the Court's position is that where the parties to a contract agree to fix the amount which is to be paid by way of damages in the event of a breach of contract - which is the basis of the contract detailed on our signage - a sum stipulated in this way (particularly in circumstances where there is difficulty in calculating a precise estimation) is likely to be classed as liquidated damages. Either way, our parking charges are fully enforceable and do not amount to a "penalty". You should also be aware that in accordance with the case of Robophone Facilities v Blank the onus of proving that an amount claimed is a penalty, rather than liquidated damages, is upon you (as the party against whom the parking charge is claimed).

    We confirm that it is not necessary for us to provide you with a breakdown of our parking charges at this time. That information is confidential, but is available and will be provided to the Court in the course of Court proceedings, if necessary, and if payment has not been made before then.

    There are sufficient signs at the entrance to and in prominent locations throughout the car park displaying the terms and conditions. Your are welcome to revisit the site to view the signage, we advise you to adhere to the terms and conditions of parking when visit the site.
    Our signage complies with the Independent Parking Committee's Approved Operator Scheme.

    A copy of our signage will be provided in any Court proceedings and a copy of our terms and conditions is clearly stated on the Notice to Keeper you have received.

    The photographs provide evidence of the parking event that occurred which show that the driver breached the terms and conditions of parking which were clearly displayed on the signage in the car park. If you wish to receive further documentation, these will be supplied once you make a proper request under the Data Protection Act. The fact that such documentation might be used in any Court proceedings is not a legitimate way to circumvent the Data Protection Act.

    G24 Ltd are approved by the DVLA (via the Independent Parking Committee) to receive your personal information. Furthermore, we are registered as a Data Controller with the Information Commissioner's Office. Accordingly, your personal data has been lawfully obtained and is handled by us in the strictest confidence. G24 Ltd are approved by the DVLA (via the Independent Parking Committee) to receive your personal information. We act completely in accordance with the relevant Regulations and although we appreciate that no-one ever wishes to receive a Contractual Parking Charge Notice, we regret to say that in this instance it is clear that a breach of contractual term has occurred and payment is still required from you.

    As your appeal has been rejected, any further correspondence may not receive a response, the options below are still open to you.

    You now have one of the following options available to you:

    1. Pay the outstanding Parking Charge. Payment of your Contractual Parking Charge Notice can be made via the payment line: 0333 733 3000 or by sending a cheque or postal order to G24 Limited, PO Box 3320, Gerrards Cross, Buckinghamshire, SL9 8WT.

    2. If you believe this decision is incorrect, you are entitled to appeal to The Independent Appeals Service (www.theIAS.org), The Independent Appeals Service provides an Alternative Dispute Resolution scheme for disputes of this type. As you have complied with our internal appeals procedure you may use, and we will engage with, the The Independent Appeals Service Standard Appeals Service providing you lodge an appeal to them within 21 days of your first rejection.

    3. If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with Court action against you.

    Customer Services
    G24 Ltd

    Thankyou for any advice anyone can give.
Page 1
    • waamo
    • By waamo 8th Feb 18, 8:17 AM
    • 3,010 Posts
    • 3,889 Thanks
    waamo
    • #2
    • 8th Feb 18, 8:17 AM
    • #2
    • 8th Feb 18, 8:17 AM
    You need to read what the thread for Newbies says about IPC tickets. The information is here
    http://forums.moneysavingexpert.com/showthread.php?t=4816822

    G24 so far have never taken anyone to court.

    As a side note that letter looks like whoever wrote it is on powerful hallucinogenics.
    This space for hire.
    • fisherjim
    • By fisherjim 8th Feb 18, 9:06 AM
    • 2,801 Posts
    • 4,202 Thanks
    fisherjim
    • #3
    • 8th Feb 18, 9:06 AM
    • #3
    • 8th Feb 18, 9:06 AM
    Are the muppets at G24 living in a time warp?
    • jcarver007
    • By jcarver007 8th Feb 18, 9:12 AM
    • 68 Posts
    • 6 Thanks
    jcarver007
    • #4
    • 8th Feb 18, 9:12 AM
    • #4
    • 8th Feb 18, 9:12 AM
    Yes it is a bit full on.

    I did look through the newbies bit and got the template from there. But I cannot see any info on there with advice on what to do when they turn you down. Should I ignore their response and ensuing letters or is there another response to take? They have not included a POPLA number with the rejection.
    Thanks
    • waamo
    • By waamo 8th Feb 18, 9:22 AM
    • 3,010 Posts
    • 3,889 Thanks
    waamo
    • #5
    • 8th Feb 18, 9:22 AM
    • #5
    • 8th Feb 18, 9:22 AM
    Post 3 in the Newbies thread covers it. POPLA or IAS. G24 only offer IAS appeals so no POPLA code.http://forums.moneysavingexpert.com/showpost.php?p=64350600&postcount=3
    This space for hire.
    • Umkomaas
    • By Umkomaas 8th Feb 18, 9:24 AM
    • 17,322 Posts
    • 27,289 Thanks
    Umkomaas
    • #6
    • 8th Feb 18, 9:24 AM
    • #6
    • 8th Feb 18, 9:24 AM
    But I cannot see any info on there with advice on what to do when they turn you down.
    They have offered you access to appeal to the IAS. Go to post #3 of the NEWBIES FAQ sticky and read the advice on (not) appealing to the IAS.

    G24 are spouting a load of legalese tosh. They donít do court - never have in the past, and unlikely to start now, especially given the likely pressure exerted by the impending Private Members Bill on private parking.

    Over 300,000 tickets issued in the past 3 years - not one single court case. Iíd bet my house against you being their first ever!

    http://www.bmpa.eu/companydata/G24.html
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • jcarver007
    • By jcarver007 8th Feb 18, 9:36 AM
    • 68 Posts
    • 6 Thanks
    jcarver007
    • #7
    • 8th Feb 18, 9:36 AM
    • #7
    • 8th Feb 18, 9:36 AM
    So from reading the link, there is no point doing the IAS appeal. And can only do POPLA if I have a verifacation number which I dont....so sit tight and ignore the letters then?
    • Umkomaas
    • By Umkomaas 8th Feb 18, 9:43 AM
    • 17,322 Posts
    • 27,289 Thanks
    Umkomaas
    • #8
    • 8th Feb 18, 9:43 AM
    • #8
    • 8th Feb 18, 9:43 AM
    You canít appeal to POPLA as G24 are not BPA operators.
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • jcarver007
    • By jcarver007 8th Feb 18, 9:49 AM
    • 68 Posts
    • 6 Thanks
    jcarver007
    • #9
    • 8th Feb 18, 9:49 AM
    • #9
    • 8th Feb 18, 9:49 AM
    You canít appeal to POPLA as G24 are not BPA operators.
    Originally posted by Umkomaas
    Thanks. Ok so just sit tight then?
    • Umkomaas
    • By Umkomaas 8th Feb 18, 10:01 AM
    • 17,322 Posts
    • 27,289 Thanks
    Umkomaas
    Thanks. Ok so just sit tight then?
    Originally posted by jcarver007
    Yep, thatís about it. Youíll get debt collector letters (powerless, see the NEWBIES FAQ sticky, post #4 about debt collectors), but just ride them out.

    Usual forum caveat - donít ignore court papers (come back if you receive any - but note my previous comments).
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • jcarver007
    • By jcarver007 8th Feb 18, 10:24 AM
    • 68 Posts
    • 6 Thanks
    jcarver007
    Yep, thatís about it. Youíll get debt collector letters (powerless, see the NEWBIES FAQ sticky, post #4 about debt collectors), but just ride them out.

    Usual forum caveat - donít ignore court papers (come back if you receive any - but note my previous comments).
    Originally posted by Umkomaas
    Thanks for the advise Umkomaas...
    Out of curiosity has anyone ever taken these companies to court for harrasment if they repeatedly send debt collecting letters?
    • Umkomaas
    • By Umkomaas 8th Feb 18, 10:31 AM
    • 17,322 Posts
    • 27,289 Thanks
    Umkomaas
    Thanks for the advise Umkomaas...
    Out of curiosity has anyone ever taken these companies to court for harrasment if they repeatedly send debt collecting letters?
    Originally posted by jcarver007
    Not to my knowledge. As I understand it, the bar is set a bit higher than simply having received a small number of ignorable letters.

    It would be best pursued as a counterclaim in the event of a PPC ploughing on with an unreasonable court case. So in your case, itís unlikely to be a possibility.

    If you did want to start a stand-alone case for harassment against G24, youíd get help from here in setting things up. But unless youíre really wound up for the fight, and all its work, then Iíd get on with life. And donít forget, itís a 50:50 chance of success only in a small claims court!
    We cannot provide you with a silver bullet to get you out of this. You have to be in for the long run, and need to involve yourself in research and work for you to get rid of this. It is not simple. We will help, but can't do it for you.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.
    • The Deep
    • By The Deep 8th Feb 18, 10:37 AM
    • 9,064 Posts
    • 8,760 Thanks
    The Deep
    Legalistic tosh, they are trying to scam you. Because of this Parliament has set in motion a bill which will make life extremely difficult for these companies,
    watch it here

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and then complain in the most robust terms to your MP.t
    Last edited by The Deep; 08-02-2018 at 10:40 AM.
    You never know how far you can go until you go too far.
    • Coupon-mad
    • By Coupon-mad 8th Feb 18, 11:58 AM
    • 56,269 Posts
    • 69,904 Thanks
    Coupon-mad
    G24 charges are normally cancelled easily by complaining to the Store Manager of the retailer.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

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