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Samsung update difficulties

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LydiaJ Posts: 8,083 Forumite

13 January 2018 at 1:14PM in Mobiles

I have a Samsung Galaxy A3 (2016). It has recently updated its operating system to Android 7.0, and I'm having trouble with text messages.

I prefer to have my contacts sorted by surname, so I have the settings that way. It's fine in the native Android Contacts widget. It's fine if I go to Phone and then tap Contacts. But if I open the text messages thing, and then tap Contacts, it shows them ordered by first name. I can't work out how to change that.

Secondly, if I do tap on a contact, and then tap on Message, it defaults to sending the text to the person's landline. It never used to do that before the update. In theory I could go through each person and change the default phone number to the mobile, but like most people, I've got a lot of contacts, and I'd rather not. Is there any way to tell it that when sending text messages, default to the mobile number? It seems such an obvious thing - who wants to text people's landlines, anyway?

Thanks for any help anyone can provide.

Do you know anyone who's bereaved? Point them to https://www.AtaLoss.org which does for bereavement support what MSE does for financial services, providing links to support organisations relevant to the circumstances of the loss & the local area. (Link permitted by forum team)

Tyre performance in the wet deteriorates rapidly below about 3mm tread - change yours when they get dangerous, not just when they are nearly illegal (1.6mm).
Oh, and wear your seatbelt. My kids are only alive because they were wearing theirs when somebody else was driving in wet weather with worn tyres.

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Samsung update difficulties

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