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  • FIRST POST
    • MARKMAKAVELI
    • By MARKMAKAVELI 11th Dec 17, 4:49 PM
    • 187Posts
    • 63Thanks
    MARKMAKAVELI
    I have a permit, but parked in wrong permit section
    • #1
    • 11th Dec 17, 4:49 PM
    I have a permit, but parked in wrong permit section 11th Dec 17 at 4:49 PM
    Just started leasing office space. I was given a permit but wasn't given any instruction as to where to park and parked underneath a sign that warned that "you need a permit'. I thought "great I've got one"!

    I didn't realise there would be multiple different operators in the same place. Turns out my permit is for a different section than what I parked in.

    Can I expect any leniency or is it just a case of "should have paid more attention"?

    Obviously the landlord denies all responsibility and says I have to take it up with the company, I've not spoken to the company yet but presume they won't understand?

    Thanks
    Last edited by MARKMAKAVELI; 11-12-2017 at 4:50 PM. Reason: .
Page 2
    • waamo
    • By waamo 6th Feb 18, 2:16 PM
    • 3,392 Posts
    • 4,508 Thanks
    waamo
    Never, ever, ever ring them. If it goes beyond 35 days complain to the BPA that one of their members is failing to provide POPLA codes.

    Mysteriously the BPA will discover it got lost in the post or your email system failed to show it you or your dog ate it or something.

    For some strange reason about 75% of post and emails from parking companies goes missing. It is clearly not their fault though.
    This space for hire.
    • MARKMAKAVELI
    • By MARKMAKAVELI 7th Feb 18, 9:02 PM
    • 187 Posts
    • 63 Thanks
    MARKMAKAVELI
    Thanks Waamo, presuming they do the above...what's the next step?

    I followed the guide but can't see that part.
    Do I then go to second stage appeal with Popla or can I ignore it?
    • waamo
    • By waamo 7th Feb 18, 9:13 PM
    • 3,392 Posts
    • 4,508 Thanks
    waamo
    If POPLA is on offer take it. That is where tickets get cancelled.
    This space for hire.
    • Coupon-mad
    • By Coupon-mad 7th Feb 18, 9:15 PM
    • 58,434 Posts
    • 71,936 Thanks
    Coupon-mad
    Thanks Waamo, presuming they do the above...what's the next step?

    I followed the guide but can't see that part.
    Do I then go to second stage appeal with Popla or can I ignore it?
    Originally posted by MARKMAKAVELI
    POPLA is in post #3 of the sticky thread.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • MARKMAKAVELI
    • By MARKMAKAVELI 11th Feb 18, 4:57 PM
    • 187 Posts
    • 63 Thanks
    MARKMAKAVELI
    Thanks for replies but I'm not sure whether I should or can go Popla route as I don't have a POPLA code.

    What harm would it be to leave it alone now?
    • Coupon-mad
    • By Coupon-mad 11th Feb 18, 5:16 PM
    • 58,434 Posts
    • 71,936 Thanks
    Coupon-mad
    You could be sued, UKPC sue people. Much more stressful than simply winning at POPLA!

    Wait for your rejection letter & POPLA code then.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • MARKMAKAVELI
    • By MARKMAKAVELI 11th Feb 18, 5:32 PM
    • 187 Posts
    • 63 Thanks
    MARKMAKAVELI
    But itís been over 35 days.
    Sorry Iíve read the sticky about 5 times and Iím still confused.
    • Coupon-mad
    • By Coupon-mad 11th Feb 18, 5:37 PM
    • 58,434 Posts
    • 71,936 Thanks
    Coupon-mad
    But it's been over 35 days.
    So what? 35 days is not set in stone, and the PPC have the 'excuse' that they wrote a holding letter delaying it. The BPA would say taking longer than 35 days is OK, if you complain.

    Wait for the inevitable rejection letter and POPLA code later this month.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • waamo
    • By waamo 11th Feb 18, 5:37 PM
    • 3,392 Posts
    • 4,508 Thanks
    waamo
    But itís been over 35 days.
    Sorry Iíve read the sticky about 5 times and Iím still confused.
    Originally posted by MARKMAKAVELI
    See post 21 earlier in this thread.
    This space for hire.
    • MARKMAKAVELI
    • By MARKMAKAVELI 18th Feb 18, 2:44 PM
    • 187 Posts
    • 63 Thanks
    MARKMAKAVELI
    I've gone to Britishparking.co.uk and about to submit a general enquiry saying:

    "Hi,
    I am the keeper of a vehicle which received a parking charge notice from UK Parking Control Ltd.

    I contacted them by email disputing it and received an automated response.

    Since then I've not received a POPLA code or any communication by email, phone, letter.

    The reference number on the automated email I received from them is 136557xxxxxxxx.

    Please advise my next steps."


    Hopefully this is right?!
    • KeithP
    • By KeithP 18th Feb 18, 2:53 PM
    • 7,681 Posts
    • 7,393 Thanks
    KeithP
    Send it if you like.

    I would just wait patiently for the inevitable PoPLA code.
    .
    • waamo
    • By waamo 18th Feb 18, 3:06 PM
    • 3,392 Posts
    • 4,508 Thanks
    waamo
    I would add a sentence saying it has been longer than 35 days that is required for POFA compliance.
    This space for hire.
    • nosferatu1001
    • By nosferatu1001 18th Feb 18, 4:11 PM
    • 2,748 Posts
    • 3,413 Thanks
    nosferatu1001
    Waamo - I!!!8217;m not sure why you!!!8217;ve referenced pofa here? 35 days is purely the BPA appeal deadline.
    • waamo
    • By waamo 18th Feb 18, 5:06 PM
    • 3,392 Posts
    • 4,508 Thanks
    waamo
    Waamo - I!!!8217;m not sure why you!!!8217;ve referenced pofa here? 35 days is purely the BPA appeal deadline.
    Originally posted by nosferatu1001
    My bad, you are entirely correct.
    This space for hire.
    • MARKMAKAVELI
    • By MARKMAKAVELI 18th Feb 18, 5:07 PM
    • 187 Posts
    • 63 Thanks
    MARKMAKAVELI
    Already sent. Can!!!8217;t do any harm im sure !!!55357;!!!56397;
    • Coupon-mad
    • By Coupon-mad 18th Feb 18, 5:13 PM
    • 58,434 Posts
    • 71,936 Thanks
    Coupon-mad
    I've gone to Britishparking.co.uk and about to submit a general enquiry saying:

    "Hi,
    I am the keeper of a vehicle which received a parking charge notice from UK Parking Control Ltd.

    I contacted them by email disputing it and received an automated response.

    Since then I've not received a POPLA code or any communication by email, phone, letter.

    The reference number on the automated email I received from them is 136557xxxxxxxx.

    Please advise my next steps."


    Hopefully this is right?!
    Originally posted by MARKMAKAVELI
    You did attach a copy of the email, letter and your appeal proof of submission date? You can't give the BPA nothing by way of attachments, they will ask for it and will need the PCN number.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • MARKMAKAVELI
    • By MARKMAKAVELI 18th Feb 18, 5:15 PM
    • 187 Posts
    • 63 Thanks
    MARKMAKAVELI
    No it was just a contact us form with no option to?!
    • Coupon-mad
    • By Coupon-mad 18th Feb 18, 5:38 PM
    • 58,434 Posts
    • 71,936 Thanks
    Coupon-mad
    Why use that black hole? You will get no reply, IMHO.

    We give the BPA email in post #5 of the NEWBIES thread, where I talk about complaints. Start again, and show the right things to the right email address team.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • MARKMAKAVELI
    • By MARKMAKAVELI 19th Feb 18, 9:12 AM
    • 187 Posts
    • 63 Thanks
    MARKMAKAVELI
    I received a reply asking for more info.


    Please provide copies of any correspondence you may have, including the parking charge notice, in order for us to assess how to assist you further.


    Seems to be a split on next steps for this.

    Should I just copy my previous appeal in reply?

    Coupon Mad, you said refer to sticky but it goes from submitting online appeal to UKPC then it goes into small claims section, then straight to Popla. So confused.
    Last edited by MARKMAKAVELI; 19-02-2018 at 9:15 AM.
    • Coupon-mad
    • By Coupon-mad 19th Feb 18, 11:16 PM
    • 58,434 Posts
    • 71,936 Thanks
    Coupon-mad
    post #5 of the NEWBIES thread,
    Post #5 of the sticky, has the BPA complaint email address, but now you have had a reply, and you know what to send them anyway. The PCN, the letters/email and proof of appeal.

    Don't be too polite - they are on the other side - and don't say who was driving.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

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